Steven M. Miller
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Steven M. Miller

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Steven Miller is Professor Emeritus of Information Systems from Singapore Management University (SMU). He is doing case studies and advisory work related to digital transformation, AI applications and deployments, and organisational learning and capability building. He is actively collaborating with SMU’s Centre for Management Practice to create teaching cases. He serves as a faculty for SMU Executive Development, the university’s executive education unit. He is a consultant for IHiS, Singapore’s national HealthTech agency, advising their Academy for learning and training, and for Certis Group, serving as an advisor to their Certis Centre for Applied Intelligence. He is appointed to Singapore’s Urban Redevelopment Authority (URA)’s AI Technology Advisory Panel which includes advising URA’s Design & Planning Lab. He is an advisor to One Connect Financial Technology Singapore, and an Industry Advisor to AI Singapore’s Innovation Pillar. In prior years, he previously served as a consultant to Changi Airport Group’s Corporate IT Division, and as an adviser to the board of the ASEAN Financial Innovation Network and their APIX platform. He was a faculty member at SMU for nearly 18 years. He served as Founding Dean of SMU’s School of Computing and Information Systems for over 13 years. He also served as SMU’s Vice Provost for Research for 8 years (concurrently as Dean, and then on a full-time basis). He retired from SMU and transitioned to Professor Emeritus in July 2020. He received Singapore’s Public Service Administration Medal (Silver) in 2014 for his contributions to SMU and the higher education community. He has a Bachelors in Systems Science & Engineering from the University of Pennsylvania, and a Masters in Statistics and a PhD in Engineering & Public Policy from Carnegie Mellon University. He was also a faculty member at Carnegie Mellon University for 6 years. Prior to joining SMU, he spent 13 years in industry with Fujitsu Ltd., IBM, and other organisations.
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