Tracey Richardson
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Tracey Richardson

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Tracey Richardson, president/co-owner of Teaching Lean Inc., has over 32 years of experience in Toyota methodologies including: Toyota Business Practices Problem Solving, Quality Circles, Lean Thinking, Standardized Work, Job Instruction Training, Toyota Production System, Toyota Way Values, Culture Development, Visualization (Workplace Management Systems), Continuous Improvement (Kaizen), Meeting Facilitation/Teamwork, and Manufacturing Simulations. She is also on the faculty at the Lean Enterprise Institute, and works with several different colleges and their lean curriculums across the U.S. She is on the faculty at Ohio State University helping facilitate the Master Business Operational Excellence Program. Her goal whether inside or outside of Toyota is to develop the capabilities of Team Members, Leadership, and Executives in Lean Thinking, that will align their role with the company business plan (Hoshin). These capabilities are vital to sustain a positive relationship between Leadership and team members ensuring mutual trust and respect within the company (culture). Tracey is passionate about assisting Organizations or Companies who are on the “Lean learning journey” and wanting support implementing key elements for success. Prior to Teaching Lean Inc., Tracey was in Management in the Plastics Department at Toyota Motor Manufacturing Kentucky from 1988-1998. She was one of the first team members hired with the fortunate opportunity to learn from the Japanese trainers getting hands on experience from the experts. As a Group Leader her responsibilities were to oversee all team members in safety, quality, productivity, cost, and training and development goals for her groups. Throughout her ten years at Toyota Tracey took various training courses to improve her abilities in the Toyota Production System and Continuous Improvement. She accumulated over 460 hours of class time and priceless lessons from her trainers/mentors. Tracey is the author of the Shingo Publication Prize winning- The Toyota Engagement Equation – Understanding and Implementing a continuous thinking environment for any Organization. Tracey grew up in Lexington, Kentucky and currently lives in Ormond Beach, FL with her husband Ernie who worked for 25 years at Toyota Engineering and Manufacturing North America. He is now co-owner and instructor with Teaching Lean Inc. Tracey attended Eastern Kentucky University, University of Kentucky, University of Toyota and the Toyota Institute.
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