Thanks for getting in touch! We’re on it.
Dear Valued Customer,
Thank you for your email, one of our Customer Care team members will get back to you within the next 24 hours.
If you haven’t already, visit our online help center for answers to commonly asked questions and topics.
For technical and billing support, we encourage you to contact us by phone at 1-888-283-1191 for the fastest resolution. Our phone lines are open 24/7 for live support. Please be ready to provide us with the following information:
For a technical issue: a detailed description of the problem you have encountered including the device you are using, title you are listening to, Audible app version and error message.
For a billing query: the email address linked to your Audible account, date and amount of charge including the 9-digit alpha-numeric code available e.g. MB3TM39P0. It will help us find the charge faster!
Regards,
Audible Customer Care