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Elevate Your AIQ

Elevate Your AIQ

Auteur(s): WRKdefined
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À propos de cet audio

 Bob Pulver is helping each of us navigate our respective journeys with artificial intelligence (AI) effectively and responsibly. Bob chats with AI and Future of Work experts, talent and transformation leaders, and practitioners who provide diverse perspectives on how AI is solving real-world challenges and driving responsible innovation.All rights reserved by WRKdefined Développement commercial et entrepreneuriat Entrepreneurship Gestion et leadership Économie
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  • Ep 95: Confronting the Realities of Successful AI Transformation with Sandra Loughlin

    Ep 95: Confronting the Realities of Successful AI Transformation with Sandra Loughlin
    Nov 28 2025
    Bob Pulver and Sandra Loughlin explore why most narratives about AI-driven job loss miss the mark and why true productivity gains require deep changes to processes, data, and people—not just new tools. Sandra breaks down the realities of synthetic experts, digital twins, and the limits of current enterprise data maturity, while offering a grounded, hopeful view of how humans and AI will evolve together. With clarity and nuance, she explains the four pillars of AI literacy, the future of work, and why leaning into AI—despite discomfort—is essential for progress. Keywords Sandra Loughlin, EPAM, learning science, transformation, AI maturity, synthetic agents, digital twins, job displacement, data infrastructure, process redesign, AI literacy, enterprise AI, productivity, organizational change, responsible innovation, cognitive load, future of work Takeaways Claims of massive AI-driven job loss overlook the real drivers: cost-cutting and reinvestment, not productivity gains. True AI value depends on re-engineering workflows, not automating isolated tasks. Synthetic experts and digital twins will reshape expertise, but context and judgment still require humans. Enterprise data bottlenecks—not technology—limit AI’s ability to scale. Humans need variability in cognitive load; eliminating all “mundane” work isn’t healthy or sustainable. AI natives—companies built around data from day one—pose real disruption threats to incumbents. Productivity gains may increase demand for work, not reduce it, echoing Jevons’ Paradox. AI literacy requires understanding technology, data, processes, and people—not just tools. Quotes “Only about one percent of the layoffs have been a direct result of productivity from AI.” “If you automate steps three and six of a process, the work just backs up at four and seven.” “Synthetic agents trained on true expertise are what people should be imagining—not email-writing bots.” “AI can’t reflect my judgment on a highly complex situation with layered context.” “To succeed with AI, we have to lean into the thing that scares us.” “Humans can’t sustain eight hours of high-intensity cognitive work—our brains literally need the boring stuff.” Chapters 00:00 Introduction and Sandra’s role at EPAM 01:39 Who EPAM serves and what their engineering teams deliver 03:40 Why companies misunderstand AI-driven job loss 07:28 Process bottlenecks and the real limits of automation 10:51 AI maturity in enterprises vs. AI natives 14:11 Why generic LLMs fail without specialized expertise 16:30 Synthetic agents and digital twins 18:30 What makes workplace AI truly dangerous—or transformative 23:20 Data challenges and the limits of enterprise context 26:30 Decision support vs. fully autonomous AI 31:48 How organizations should think about responsibility and design 34:21 AI natives and market disruption 36:28 Why humans must lean into AI despite discomfort 41:11 Human trust, cognition, and the need for low-intensity work 45:54 Responsible innovation and human-AI balance 50:27 Jevons’ Paradox and future work demand 54:25 Why HR disruption is coming—and why that can be good 58:15 The four pillars of AI literacy 01:02:05 Sandra’s favorite AI tools and closing thoughts Sandra Loughlin: https://www.linkedin.com/in/sandraloughlin EPAM: https://epam.com For advisory work and marketing inquiries: Bob Pulver:⁠⁠ ⁠https://linkedin.com/in/bobpulver⁠⁠⁠ Elevate Your AIQ:⁠⁠ ⁠https://elevateyouraiq.com⁠⁠⁠ Substack: ⁠https://elevateyouraiq.substack.com⁠
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    1 h et 3 min
  • Ep 94: Redefining Recruitment For a More Human-Centric Hiring Experience with Keith Langbo

    Ep 94: Redefining Recruitment For a More Human-Centric Hiring Experience with Keith Langbo
    Nov 21 2025
    Bob Pulver speaks with Keith Langbo, CEO and founder of Kelaca, about redefining recruitment in the AI era. Keith shares why he founded Kelaca to prioritize people over process, how core values like kindness and collaboration shape culture, and why trust and choice must be built into AI-powered recruiting tools. Bob and Keith explore evolving models of hiring, including fractional workforces, agentic systems, and data-informed decision-making — all rooted in a future where humans remain in control of the technology that serves them. Keywords Keith Langbo, Kelaca, recruitment, hiring, talent acquisition, AI in recruiting, agentic systems, culture add, core values, psychometrics, responsible AI, fractional workforce, gig economy, recruiting automation, candidate experience, structured interviews, Kira, human-centric design, AI trust, global hiring, digital agents, recruitment tech, NLP sourcing, recruiting innovation Takeaways Keith founded Kelaca to humanize the recruitment experience, treating people as partners — not products. Modern recruiting must shift from transactional, resume-driven models to more consultative, intelligence-based practices. AI’s greatest value lies in giving candidates and clients choice, not replacing humans — especially for real-time updates and communication preferences. Recruiters should move from “human-in-the-loop” to “humans in control” — using AI to augment but not automate judgment. Future hiring models may rely on digital agents representing both candidates and employers, enabling richer, data-driven matches. Core values — like kindness, accountability, and enthusiasm — are essential to maintaining culture across full-time and fractional teams. Structured data is key to overcoming bias and improving hiring quality, but psychometrics alone can't capture experience or growth. Many current tools automate broken processes; real innovation requires first rethinking what “better” hiring looks like. Quotes “I wanted to treat people like people, not like products.” “AI powered but human driven — that’s the experience I want to create.” “Resumes are broken. Interviews are often charisma contests. We can do better.” “Humans don’t just need to be in the loop — they need to be in control.” “I don’t care if you’re full-time or fractional. You still need to show kindness and a willingness to learn.” “We’re on the verge of bots talking to bots. That’s exciting — and terrifying.” Chapters 00:00 Introduction and Keith’s mission behind founding Kelaca 02:35 The candidate and client frustrations with traditional recruiting 05:10 Why resumes and interviews are broken — and what to do instead 07:10 Building feedback loops and AI-enabled candidate communication 10:45 Choice and context in AI tools: respecting human preference 13:44 From “human in the loop” to “human in control” 18:12 Agentic hiring and the rise of digital representation 25:10 Gig work and applying culture fit to fractional talent 29:34 Core values as the foundation of culture, not employment status 33:22 Responsible AI, fairness, and trust in hiring decisions 40:00 The hype cycle of recruiting tech and design thinking 42:56 AI as the modern calculator: from caution to capability 47:16 Global perspectives: AI adoption in US vs UK recruiting 53:08 Keith’s favorite AI tools and Kelaca’s new product, Kira 56:28 Closing thoughts and appreciation Keith Langbo: https://www.linkedin.com/in/keithlangbo Kelaca: https://kelaca.com/ KIRA Webinar Series: https://www.eventbrite.com/e/how-to-fix-the-first-step-in-hiring-to-drive-retention-introducing-kira-tickets-1853418256899 For advisory work and marketing inquiries: Bob Pulver:⁠⁠ ⁠https://linkedin.com/in/bobpulver⁠⁠⁠ Elevate Your AIQ:⁠⁠ ⁠https://elevateyouraiq.com⁠⁠⁠ Substack: ⁠https://elevateyouraiq.substack.com⁠
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    55 min
  • Ep 93: Strengthening Human Connection to Build Trust in AI-Fueled Transformation with Dan Riley

    Ep 93: Strengthening Human Connection to Build Trust in AI-Fueled Transformation with Dan Riley
    Nov 14 2025
    Bob Pulver talks with Dan Riley, CEO and Co-founder of RADICL, about reshaping work through connection, trust, and clarity. From his roots as a punk rock musician to building Modern Survey and RADICL, Dan shares how creativity, curiosity, and courage fuel his leadership philosophy. Together, they explore the balance between human imperfection and technological advancement, why “high tech” must still serve human needs, and how organizations can build cultures that learn, listen, and adapt. The discussion spans themes of AI strategy, responsible design, employee listening, and the enduring value of genuine human connection. KeywordsDan Riley, RADICL, Modern Survey, Aon, employee listening, people analytics, connection, trust, AI ethics, human-AI collaboration, imperfection, curiosity, creativity, collective intelligence, organizational network analysis, people analytics world, Unleash, Transform, learning culture, human connection, responsible AI Takeaways Imperfection is a defining strength of humanity — and the source of creativity and innovation. The best technology solves real human problems in the flow of work, not just productivity gaps. AI is a mirror, amplifying human intent and behavior; if we lead with empathy and ethics, AI learns from that. Clarity, communication, and transparency are critical to avoiding “AI chaos” inside organizations. Continuous listening and connection are the new foundations for engagement and trust. Curiosity and conversation are essential skills for navigating the fast-moving future of work. The most effective teams balance diverse strengths rather than relying solely on “rock stars.” True progress happens when we keep the human conversation going — across roles, hierarchies, and perspectives. Quotes “I define myself as an artist first — a musician, filmmaker, who randomly fell into HR and tech.” “The most beautiful part about being human is that we’re imperfect — that’s where the best ideas come from.” “AI doesn’t fix our flaws; it amplifies them. It’s a mirror of how we show up.” “For technology to work, it has to be solving a human problem in the flow, not just adding to the stack.” “It’s okay to say, ‘We don’t have it all figured out yet’ — just be transparent about where you are.” “You’ll never regret having a conversation about something important.” Chapters 00:03 – Welcome and Dan’s background: from punk rock to HR tech 01:45 – Founding Modern Survey and RADICL’s mission around trust and impact 05:14 – The changing landscape of work 06:42 – Highlights from People Analytics World, Transform, and Unleash 09:50 – Rise of human connection as the dominant theme in work tech 13:10 – Clarity, communication, and the need for an AI strategy 16:19 – Productivity, balance, and reinvesting in people 18:36 – The risk of over-automation and the value of learning 22:16 – Teaching curiosity and critical thinking in an AI world 27:25 – Why open conversations about AI matter more than ever 33:51 – Employee listening, continuous dialogue, and the evolution of engagement 37:22 – How AI enhances understanding and connection between teams 40:06 – Organizational network analysis and adaptive learning 43:21 – Connection, mentorship, and collective intelligence 46:03 – AI as a mirror: amplification of human behavior and bias 48:36 – Building balanced, imperfect, and effective teams 51:48 – Tools, curiosity, and the limits of generative AI 55:35 – Trusting your judgment and maintaining critical thinking 56:34 – Staying human amid synthetic connection 57:45 – Closing reflections and the call for ongoing dialogue Dan Riley: https://www.linkedin.com/in/dan-riley-57b9431 RADICL: http://www.radiclwork.com For advisory work and marketing inquiries: Bob Pulver:⁠⁠ ⁠https://linkedin.com/in/bobpulver⁠⁠⁠ Elevate Your AIQ:⁠⁠ ⁠https://elevateyouraiq.com⁠⁠⁠ Substack: ⁠https://elevateyouraiq.substack.com⁠
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    57 min
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