When it comes to relationships, 34-year-old Kate Turner is ready to say "Bah, humbug". The sleepy town of Blexford, England, isn't exactly brimming with prospects, and anyway, Kate's found fulfillment in her career as a designer and in her delicious side job baking for her old friend Matt's neighborhood café. But then her best friend signs her up for a dating agency that promises to help singles find love before the holidays. Twenty-three days until Christmas. Twelve dates with 12 different men. The odds must finally be in her favor...right?

Wildly different half sisters Maggie, Simone, and Star have hardly seen one another since their sprightly summers at Rowan Thorp, their eccentric father Augustus’s home. Known for his bustling approach to the knick-knack shop he ran, Augustus was loved by all and known by none, not even his daughters. Now, years later, the three estranged women are called upon for the reading of Augustus’s will and quickly realize he's orchestrated a series of hoops through which they must jump to unlock their inheritance.

Annie Sharpe’s spark for life has fizzled out. Her kids are grown up, her restaurant is doing just fine on its own, and her 26-year marriage has come to an unceremonious end. Untethered for the first time in her adult life, she finds a winter guardian position in a historic seaside home and decides to leave her city life behind for a brand new beginning.

Laid off from her department store job, Carmen has perilously little cash and few options. The prospect of spending Christmas with her perfect sister Sofia, in Sofia’s perfect house with her perfect children and her perfectly ordered yuppie life, does not appeal. Frankly, Sofia doesn’t exactly want her prickly sister Carmen there, either. But Sofia has yet another baby on the way, a mother desperate to see her daughters get along, and a client who needs help revitalizing his shabby old bookshop. So Carmen moves in and takes the job.

In her comfy cottage nestled in the Derbyshire hills, Rosie Hopkins has good reason to feel a warm blush in her cheeks. With Christmas weeks away, the holiday is being ushered in with England’s first glorious snowfall of the season. Her boyfriend Stephen is starting his new job as a teacher in the village school. Her quaint Sweetshop and Confectionery has been restored to its former glory, and she has a loveable mop of a new puppy named Mr. Dog. Most joyous of all, Rosie and Stephen’s relatives will finally be gathering together in Lipton for what is sure to be a merry feast.