The Squeaky Wheel
Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem
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The Squeaky Wheel
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Narrateur(s):
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Guy Winch Ph.D.
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Auteur(s):
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Guy Winch Ph.D.
À propos de cet audio
Although life was physically more difficult in the days of the horse and carriage, we complained much less back then, and when we did, our complaints were more likely to get results. Today we complain about everything - yet do so with remarkable ineffectiveness. Most of us grumble, vent, and kvetch, neither expecting nor getting meaningful resolutions. Wasting prodigious amounts of time and energy on unproductive complaints can take an emotional and psychological toll on our moods and well-being. We desperately need to relearn the art of complaining effectively.
Psychotherapist Guy Winch offers practical and psychologically grounded advice on how to determine what to complain about and what to let slide. He demonstrates how to convey our complaints in ways that encourage cooperation and increase the likelihood of getting resolutions to our dissatisfactions. The principles he spells out apply whether we're dealing with a rude store clerk, a bureaucrat, a coworker, our teenager, or a spouse or partner who's driving us crazy.
Complaining constructively can be extremely empowering and it can significantly strengthen our personal, familial, and work relationships. Applying our new-found complaining skills to customer service representatives, corporate leaders, and elected officials increases the odds that our comments will be taken seriously. If we all complained more effectively, squeaky wheels could change our own lives as well as the world for the better.
©2010 Guy Winch, Ph.D. (P)2010 Macmillan AudioCe que les auditeurs disent de The Squeaky Wheel
Moyenne des évaluations de clientsÉvaluations – Cliquez sur les onglets pour changer la source des évaluations.
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Au global5 out of 5 stars
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Performance5 out of 5 stars
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Histoire5 out of 5 stars
- Ce-Ce
- 2017-10-13
Complaining is good for mental health!
Loved this audio book particularly as it was read by the author. His dry humour, wit and accent truly brought to life, in glorious colour, what can often be a dull topic to read and something that causes people stress.
We can all benefit from learning to complain more effectively. There are real health benefits to doing so. This book provides countless examples of both disastrous and excellent ways to complain and the "complaint sandwich" method is a great technique.
I've listened to this audio multiple times and will get the book (I'm old school) so I can make notes in it.
Check out Guy's TED talk too!
I'm unsure how I came across Guy because I certainly wasn't looking for "how to complain" as a topic but I'm glad I found him.
If, like me, you love people and care about having the best relationships possible or giving a cause a voice and making life better in general for yourself and others then give yourself ( or another) the gift of The Squeaky Wheel. No matter how you look at it we all benefit when we communicate, including complaining, more effectively.
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1 personne a trouvé cela utile
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Au global5 out of 5 stars
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Performance5 out of 5 stars
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Histoire5 out of 5 stars
- Diana
- 2020-03-29
Book appeared to be much more than I expected
At first, my intention was to discover an efficient way to make complains. Not only the book taught me how to do that, but it also showed me how often we complain in our life. Although, in 90% of time it's just a waste of time as we do it very inefficient. The book touches every aspect of our lives: work, personal, as a client... etc. It teaches you how to address our complains with a maximum result/outcome. There are also a lot of great examples to help you to understand these concepts clearly.
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