Viola Bowen has the chance of a lifetime: to design a video game based on her all-time favorite book series. The only problem? Her co-lead is Jesse F-ing Andrews, a.k.a. her arch-nemesis. Jesse has made it abundantly clear over the years that he wants nothing to do with her–and Viola has no idea why. When their bosses insist a wintery retreat is the perfect team-building exercise, Viola can’t think of anything worse. Being freezing cold in a remote mountain lodge knowing Jesse is right next door? No, thank you.

All newly minted pediatrician Jamie Malek wants is to borrow a roasting pan for Christmas dinner. Unfortunately, that requires her to interact with Marc—her best friend’s troublemaking brother, who’s now a tech billionaire. He’s the one who got away. She’s the one who broke his heart. Outside, a howling blizzard. Inside, a crackling fire. Suddenly, being snowbound with the man she never expected to see again might not be such a bad way to spend a winter’s night.

A pasture of dead trees, a hostile takeover of the Santa barn by a family of raccoons, and shipments that have mysteriously gone missing—Lovelight Farms is not the magical winter wonderland of Stella Bloom’s dreams. In an effort to save the Christmas tree farm she’s loved since she was a kid, she enters a contest with instafamous influencer Evelyn St. James. With the added publicity and the $100,000 cash prize, she might just be able to save the farm from its financial woes. There’s just one problem.

After a bad breakup, Nola wants nothing to do with Christmas, especially in her quaint hometown of Bright Harbor, Maine. Infuriatingly charming and cheery, Nola’s surroundings only worsen her sour mood. To make matters worse, Caleb, the boy who broke her heart years ago, is all grown up and still living in town. While doing her best to avoid him, Nola bumps into the local mailman, who gives her a mysterious letter. And when she finds that the writer is a fellow Scrooge, she can’t help but feel her spirit lifting.

Molly and Andrew are just trying to get home to Ireland for the holidays when a freak snowstorm grounds their flight. As the snow falls over the city and over the heads of two friends who are sure they’re not meant to be together, the universe might just have a plan of its own.