In this episode of Downtime Procedures, host Rich G Kenny speaks with Ruth Yomtoubian, Chief Innovation Officer at VSP, about driving innovation in healthcare with a focus on artificial intelligence (AI). They explore how centralized approaches, futurist insights, and humility in execution can redefine the healthcare landscape.

Best Moments:

(01:26) Ruth's background in corporate innovation and experience at AT&T Foundry
(03:23) VSP's vertically integrated structure and health-focused approach
(04:32) Surprising insights about innovation in healthcare compared to other industries
(07:29) Developing futurist reports to elevate understanding of AI trends
(12:56) The importance of centralization in AI implementation and avoiding siloed approaches
(15:17) Creating a scoring matrix to understand what's valuable to the organization
(19:15) The concept of "functional stack" in implementing AI tools across different departments
(32:35) Leveraging fractional AI teams to access high-caliber talent on demand
(37:26) The importance of humility and continuous learning in approaching AI implementation
(38:29) Healthcare as a value-add industry and its potential for AI adoption

Guest Bio:
Ruth Yomtoubian is the Chief Innovation Officer at VSP, specializing in eye care benefits and innovation in healthcare. With a background in corporate innovation at AT&T Foundry, Ruth has been leading VSP's efforts to explore emerging trends, particularly in AI, and translating them into actionable strategies. Her expertise focuses on creating value through centralized innovation and leveraging talent for transformative initiatives.

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Special thanks to Veritas Labs for sponsoring the production of this episode. To learn more about how Agentic AI is being applied and driving ROI in healthcare today, starting with recruitment & staffing, visit their website at VeritasLabs.ai