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In this special interview edition of Sidecar Sync, hosts Mallory and Amith sit down with AI consultant, John Huisman, to explore how associations can effectively adopt generative AI. John shares insights from his extensive experience advising Fortune 50 companies on digital transformation and AI strategy. The conversation covers how associations can shift from adopting AI just for the sake of it to strategically leveraging it for real business outcomes. They also discuss employee productivity, AI training, and practical applications like knowledge management and customer service automation. If you're wondering how to make AI work for your organization, this episode is a must-listen!

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🛠 AI Tools and Resources Mentioned in This Episode:
Whisper ➡ https://openai.com/research/whisper
ChatGPT ➡ https://openai.com/chatgpt
Claude ➡ https://claude.ai

Chapters:
00:00 - Introduction to John Huisman
04:49 - Early AI Adoption and Technology Shifts
08:18 - Three Key AI Use Cases for Businesses
13:00 - Where AI Implementation Yields the Quickest Wins
17:58 - Addressing Employee Fears About AI Adoption
22:31 - The Importance of AI Training for Associations
31:39 - Customer Service Automation with Generative AI
42:10 - Knowledge Management and AI for Associations
51:40 - The Future of AI Agents and Business Processes

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More about Your Hosts:

Amith Nagarajan is the Chairman of Blue Cypress 🔗 https://BlueCypress.io, a family of purpose-driven companies and proud practitioners of Conscious Capitalism. The Blue Cypress companies focus on helping associations, non-profits, and other purpose-driven organizations achieve long-term success. Amith is also an active early-stage investor in B2B SaaS companies. He’s had the good fortune of nearly three decades of success as an entrepreneur and enjoys helping others in their journey.

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Mallory Mejias is the Manager at Sidecar, and she's passionate about creating opportunities for association professionals to learn, grow, and better serve their members using artificial intelligence. She enjoys blending creativity and innovation to produce fresh, meaningful content for the association space.

📣 Follow Mallory on Linkedin:
https://linkedin.com/mallorymejias