Alianza is looking to help traditional service providers abandon their traditional methods. The voice-centric service provider, which started serving regional operators, is gaining momentum with Tier 1 operators like Lumen. The service provider is leveraging Alianza’s cloud communications platform in its Cloud Communications offering.

By purchasing Metaswitch, a once dominant player in the Softswitch voice arena from Microsoft, Alianza will have a combined customer base of over 1,000 communications service providers, including 19 of the top 20 global operators, and a comprehensive portfolio of services focused on creating a path to cloud-orchestrated, AI-powered communications.

During this episode, we talked to Dag Peak, the CTO of Alianza

Here's a timeline of the interview's key moments:

Opening | 0.00

Host introduction of guests | 0:22

Alianza’s top priorities for 2025 | 1:00

Telcos’ service transition options | 4:00

AI’s impact on small businesses | 8:04

How the telecom industry’s five nines of reliability concept are killing innovation | 10:19

Microsoft, Cisco (and others) leaving the service provider business | 20:27

Hidden costs of operating and building networks | 22:32

Shifting to a SaaS-based service approach | 25:15

Final thoughts and wrap-up | 27:39

About the Podcast In the Lightwave Broadband Pulse podcast, we address the key issues affecting the optical and broadband industry segments. Join us every week for insights from industry leaders on these topics.