Todd Suddeth, founder and director of Equity Leadership Consulting, explains that knowing the difference will help you turn your interactions, relationships and organization into much more of a transformative versus a transactional environment. Suddeth and a Glenn College senior lecturer, said that while a manager works toward performance outcomes, goals and system improvement, a leader uses communication, influence, energy and motivation to show people why their organization’s mission is valuable. A leader develops trusting relationships, mentors and coaches people, and helps them determine how to best utilize the talents and strengths they have. It takes patience, he said, to do the hard work of getting to learn the people and the organization and then to use emotional intelligence and communication to inspire and lead with a shared vision so everyone moves the organization forward.
