Épisodes

  • Is Your Practice Culture Holding You Back? — with Lisa Marie Wark, MBA, PhD(c) (Ep. 332)

    Is Your Practice Culture Holding You Back? — with Lisa Marie Wark, MBA, PhD(c) (Ep. 332)
    Oct 17 2025
    📅 Schedule Your Practice Growth Strategy Review ⚙️ Restart your practice in 7 days ⬇️⬇️⬇️ Lisa Marie Wark, MBA, PhD(c), shares pearls from her new book on how to know if your practice culture is holding you back and how to fix it. Indeed, welcome to "Beauty and the Biz," where we'll discuss the business and marketing side of plastic surgery. As always, I'm your host, Catherine Maley, author of "Your Aesthetic Practice – What Your Patients Are Saying." and consultant to plastic surgeons, helping them get more patients and more profits. Is your practice culture holding you back? Specifically, this week on “Beauty and the Biz,” I sat down with Lisa Marie Wark, MBA, PhD(c). Therefore, she shared her insights as a consultant, fractional CEO, and author of the book “Patients, People, Process: A Modern Guide to Culture, Service, and Growth in Private Practice.” Moreover, after more than 20 years behind the scenes of medical practices, Lisa has seen everything. Consequently, she knows what makes teams thrive — and what makes them toxic. Additionally, in this episode of “Beauty and the Biz,” she explains how culture can make or break your success.
    Voir plus Voir moins
    48 min
  • Face Transplants to Fellowship — with Brendan Alleyne, MD (Ep. 331)

    Face Transplants to Fellowship — with Brendan Alleyne, MD (Ep. 331)
    Oct 10 2025
    📅 Schedule Your Practice Growth Strategy Review ⚙️ Restart your practice in 7 days ⬇️⬇️⬇️ Brendan Alleyne, MD, who was featured on "National Geographic," shares his journey from performing face transplants to joining a fellowship. Indeed, welcome to "Beauty and the Biz," where we'll discuss the business and marketing side of plastic surgery. As always, I'm your host, Catherine Maley, author of "Your Aesthetic Practice – What Your Patients Are Saying." and consultant to plastic surgeons, helping them get more patients and more profits. Face Transplants to Fellowship — Discover Dr. Alleyne’s journey from face transplants to leading a modern aesthetic practice. Specifically, in this week's episode on "Face Transplants to Fellowship: Dr. Alleyne’s Unique Path," I spoke with Dr. Brendan Alleyne. Additionally, he is a board-certified plastic surgeon in St. Peters, Missouri, and a partner at Renaissance Plastic Surgery.
    Voir plus Voir moins
    51 min
  • Writing a Consumer Book for Patients — Scott R. Miller, MD (Ep. 330)

    Writing a Consumer Book for Patients — Scott R. Miller, MD (Ep. 330)
    Oct 3 2025
    📅 Schedule Your Practice Growth Strategy Review ⚙️ Restart your practice in 7 days ⬇️⬇️⬇️ Scott Miller, MD, of La Jolla, California, shares his own experience in writing, publishing and marfketing a consumer book for patients. Indeed, welcome to "Beauty and the Biz," where we'll discuss the business and marketing side of plastic surgery. As always, I'm your host, Catherine Maley, author of "Your Aesthetic Practice – What Your Patients Are Saying." and consultant to plastic surgeons, helping them get more patients and more profits. Writing a Consumer Book for Patients First, this week on the "Beauty and the Biz" podcast, I welcomed back Dr. Scott Miller. Next, he’s a board-certified plastic surgeon in La Jolla, California. Then, we didn’t focus on surgery. Instead, we talked about writing books. Also, Dr. Miller just released his new consumer book, "Authentic Beauty: Defining a New Standard of Care and Results in Plastic Surgery."
    Voir plus Voir moins
    49 min
  • What They Don’t Teach You in Fellowship — with Raja Mohan , MD (Ep. 329)

    What They Don’t Teach You in Fellowship — with Raja Mohan , MD (Ep. 329)
    Sep 26 2025
    📅 Schedule Your Practice Growth Strategy Review ⚙️ Restart your practice in 7 days ⬇️⬇️⬇️ Raja Mohan, MD, discusses what they don’t teach you in fellowship and how he learned the business and marketing side of running a practice. Indeed, welcome to "Beauty and the Biz," where we'll discuss the business and marketing side of plastic surgery. As always, I'm your host, Catherine Maley, author of "Your Aesthetic Practice – What Your Patients Are Saying." and consultant to plastic surgeons, helping them get more patients and more profits. What They Don’t Teach You in Fellowship Specifically, Dr. Raja Mohan is a board-certified plastic surgeon in Dallas. Additionally, he trained at MIT, Johns Hopkins and the Dallas Plastic Surgery Institute. However, when he completed his fellowship, he realized he had almost no training in the business side of medicine. Still, that didn’t stop him. Instead, he started from scratch — with no office, no staff and no systems. Nevertheless, he built a thriving cosmetic surgery practice in one of the most competitive markets in the U.S.
    Voir plus Voir moins
    1 h et 1 min
  • 5 Shifts to Attract and Keep More Cosmetic Patients — with Catherine Maley, MBA (Ep. 328)

    5 Shifts to Attract and Keep More Cosmetic Patients — with Catherine Maley, MBA (Ep. 328)
    Sep 19 2025
    📅 Schedule Your Practice Growth Strategy Review ⚙️ Restart your practice in 7 days ⬇️⬇️⬇️ Discover the 5 Shifts to Attract and Keep More Cosmetic Patients through reviews, referrals and social exposure. Indeed, welcome to "Beauty and the Biz," where we'll discuss the business and marketing side of plastic surgery. As always, I'm your host, Catherine Maley, author of "Your Aesthetic Practice – What Your Patients Are Saying." and consultant to plastic surgeons, helping them get more patients and more profits. 5 Shifts to Attract and Keep More Cosmetic Patients First, many cosmetic practices still believe discounting attracts new patients. However, the truth is that discounting is the worst way to grow revenue. Therefore, the most successful practices now grow faster. In addition, they charge more. Specifically, they do this by making five key shifts that: First, add thousands to the bottom line Next, reduce stress and staff burnout Finally, remove the need for costly ads and discounts
    Voir plus Voir moins
    10 min
  • The Hidden Costs of Building Your Own Surgery Center — with Steven P. Davison, MD (Ep. 327)

    The Hidden Costs of Building Your Own Surgery Center — with Steven P. Davison, MD (Ep. 327)
    Sep 12 2025
    📅 Schedule Your Practice Growth Strategy Review ⚙️ Restart your practice in 7 days ⬇️⬇️⬇️ Steven Davison, MD shares his own journey through the hidden costs of building your own surgery center in competitive Washington, DC. Indeed, welcome to "Beauty and the Biz," where we'll discuss the business and marketing side of plastic surgery. As always, I'm your host, Catherine Maley, author of "Your Aesthetic Practice – What Your Patients Are Saying." and consultant to plastic surgeons, helping them get more patients and more profits. The Hidden Costs of Building Your Own Surgery Center Specifically, this week on "Beauty and the Biz," I spoke with Dr. Steven Davison. Interestingly, he is a board-certified plastic and reconstructive surgeon in Washington, D.C., with more than 17 years in private practice. Also, Dr. Davison has trained generations of surgeons at Georgetown. Moreover, he's delivered more than 95 lectures worldwide. In addition, he built one of the most advanced practices in the D.C. area. In summary, that includes a two-OR, Medicare-certified surgery center — a project most surgeons would never attempt.
    Voir plus Voir moins
    1 h et 8 min
  • Blueprint for 11 Location Empire — with Gaurav Bharti, MD (Ep. 322)

    Blueprint for 11 Location Empire — with Gaurav Bharti, MD (Ep. 322)
    Sep 12 2025
    📅 Schedule Your Practice Growth Strategy Review ⚙️ Restart your practice in 7 days ⬇️⬇️⬇️ Gaurav Bharti, MD, shares the marketing blueprint for his 11 location surgical and med spa empire that spans across 5 states. Indeed, welcome to "Beauty and the Biz," where we'll discuss the business and marketing side of plastic surgery. As always, I'm your host, Catherine Maley, author of "Your Aesthetic Practice – What Your Patients Are Saying." and consultant to plastic surgeons, helping them get more patients and more profits. Blueprint for 11 Location Empire First, what does it take to grow a cosmetic practice from one location to 11? Next, how do you do it without private equity running the show? In this episode of "Beauty and the Biz," I talk with Dr. Gaurav Bharti. Moreover, he is a board-certified plastic surgeon and co-founder of HKB Cosmetic Surgery. Then, we cover the business strategies behind building a high-growth, surgeon-owned aesthetic empire.
    Voir plus Voir moins
    50 min
  • Unique Practice Model — with Rod J. Rohrich, MD (Ep. 326)

    Unique Practice Model — with Rod J. Rohrich, MD (Ep. 326)
    Sep 5 2025
    📅 Schedule Your Practice Growth Strategy Review ⚙️ Restart your practice in 7 days ⬇️⬇️⬇️ Doctor Rod Rohrich discusses his unique practice model and what’s made him stand out in highly competitive Dallas, Texas. Indeed, welcome to "Beauty and the Biz," where we'll discuss the business and marketing side of plastic surgery. As always, I'm your host, Catherine Maley, author of "Your Aesthetic Practice – What Your Patients Are Saying." and consultant to plastic surgeons, helping them get more patients and more profits. Unique Practice Model Obviously, running a practice today is more complicated than ever. Indeed, staffing issues, business struggles, and patient expectations create constant challenges. Therefore, I invited Dr. Rod Rohrich, MD — board-certified plastic surgeon, educator, and founding partner of the Dallas Plastic Surgery Institute — onto the "Beauty and the Biz" podcast. Consequently, in "Rod Rohrich’s Unique Practice Model," he explains how he built one of the most effective business systems in plastic surgery.
    Voir plus Voir moins
    49 min