Join Jason for a thought-provoking conversation with Ben Brooks, Founder and CEO of Pilot, an award-winning culture and leadership development firm. In our discussion, we challenged traditional definitions of leadership and unpacked why organizations often get leadership development wrong.

Jason and Ben explored how making leadership accessible to everyone—not just a select few—can positively impact organizational culture and business outcomes. They also discussed what truly makes leadership development effective, why traditional models often fall short, and how organizations can unlock hidden potential within their people to drive results and have a developed workplace culture.

Key lessons highlighted in our conversation include:

👉How true leadership is about mindset, behavior, and personal impact, regardless of rank or title.

👉 Clarifying the distinction between management and leadership, and why both are essential but different levers for organizational success.

👉 Mistakes organizations are making in leadership development and why traditional approaches are failing to create real impact.

👉 How to define what “good leadership” looks like in YOUR organization, ensuring clarity, simplicity, and alignment across teams and levels.

👉 Effective leadership development isn’t about more assessment; it’s about real, applied learning experiences that align with your organization’s strategy and culture.

If you’re ready to stop talking about leadership and start empowering it at every level, this episode is a must-listen.

***

Learn more about Ben Brooks and Pilot:

LinkedIn: https://www.linkedin.com/in/benbrooksny/

Instagram: https://www.instagram.com/benbrooksny/

X: https://x.com/benbrooksny

Website: https://pilot.coach/

Email: ben@pilot.coach

***

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#HRLeadership #EmployeeExperience #WorkplaceCulture #FutureOfWork #LeadershipDevelopment #PeopleFirst #HumanWorkplaces #LeadershipMindset

Join Jason for an insightful conversation with Chrisanne Christ, Senior Partner, Human Resource Development at Centier Bank, as they discuss what it means to foster a "servant heart" culture to create a truly associate-first organization.

In this episode, Chrisanne shares her journey into HR, driven by a background that equipped her with empathy and care from a young age. Together with Jason, they explore the challenges and triumphs of nurturing a servant-heart culture and why relationships and connections are at the core of successful HR leadership.

Key highlights from our conversation include:

👉 The power of servant-heart leadership: Prioritizing others' needs over one's own to foster a nurturing and high-performing work culture.

👉 The role of leadership transformation: How personal experiences can drive leaders to adopt a more empathetic and people-first approach.

👉 The impact of relationships in the workplace: Building strong connections to support team members in both joyous and challenging times.

👉 The strategic formation of employee resource groups: Creating spaces for employees to lead, learn, and connect for mutual growth and empowerment.

***

Learn more about Chrisanne Christ

LinkedIn: https://www.linkedin.com/in/chrisanne-christ-b2351b2/

Centier Bank: https://www.centier.com/

***

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#HRLeadership #EmployeeExperience #WorkplaceCulture #ServantLeadership #FutureOfWork

Join Jason Lauritsen for an enlightening conversation with KeyAnna Schmiedl, the Chief Human Experience Officer at Workhuman. KeyAnna is a wealth of knowledge about creating inclusive, human-centered workplaces that thrive in today's dynamic environment.

In this episode, Jason and KeyAnna dive deep into the transformative potential of AI in HR and explore its implications for enhancing workplace culture and productivity. They uncover how to thoughtfully integrate AI into the people-first strategies of organizations. This conversation offers HR leaders profound insights into leveraging technology while maintaining the essence of human connection at work.

Key highlights from the episode include:

👉 The distinction between implementing AI thoughtfully versus carefully, focusing on innovation rather than restriction.

👉 Leveraging collective genius by involving employees in defining where AI can enhance their work efficiency and experience.

👉 The importance of not seeing AI and people as a binary choice but identifying opportunities where they can complement and amplify each other.

👉 Viewing AI as a tool for creativity and innovation, enabling people to focus on high-value tasks rather than mundane processes.

***

Connect with KeyAnna Schmiedl:

LinkedIn: https://www.linkedin.com/in/keyannaschmiedl/

Workhuman: https://www.workhuman.com

***

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Connect with Jason Lauritsen:

Website: https://jasonlauritsen.com/

YouTube: https://www.youtube.com/@JasonLauritsenVideo

LinkedIn: https://www.linkedin.com/in/jasonlauritsen/

Instagram: https://instagram.com/jasonlauritsen/

#HRLeadership #EmployeeExperience #FutureOfWork #WorkplaceCulture #HRInnovation #AI

Join Jason for a solo episode on the power of active listening in leadership. He shares four practical tips to help leaders build trust, improve communication, and foster connections with their people.

Jason explores why active listening is often overlooked in leadership and how it impacts team dynamics and workplace culture. He dives into the common barriers that get in the way of truly listening and what leaders can do to overcome them.

Key lessons highlighted in our conversation include:

👉 The necessity of removing distractions to offer your team the focused attention they deserve.

👉 The art of noticing the whole person you’re speaking to, because listening is as much about seeing as it is about hearing.

👉 How taking notes can serve as a tool to stay engaged and ensure you retain critical information from your conversations.

👉 The impact of asking clarifying questions to prevent misunderstandings and ensure you accurately comprehend your team’s perspectives.

***

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#ActiveListening #LeadershipSkills #TeamBuilding #HumanConnection #JasonLauritsen

In this solo episode, Jason shares the five best check-in questions for leaders, offering invaluable advice on fostering more meaningful and impactful conversations with your team. He reminds you that an effective check-in starts with a great question. He then shares how to use these questions to create conversations that matter with your people.

Key highlights from the episode include:

👉 An overview of the four steps to an effective, meaningful check-in and how it all starts with asking a great question.

👉 How to turn a bad (or ineffective) check-in question into a great one with one simple change

👉 Learn to address one of the fundamental drivers of employee engagement—recognition and appreciation—through an insightful, game-changing question.

👉 How to have more effective career development conversations by using the right check-in question

👉 Explore the "3H Check-In" as a holistic approach to understanding your team's overall well-being, empowering you to support them more effectively.

***

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#HRLeadership #EmployeeExperience #WorkplaceCulture #FutureOfWork #CheckInQuestions

Join Jason Lauritsen for a captivating conversation with Josh Allan Dykstra, a Future of Work keynote speaker and CEO of The Work Revolution, as they demystify the interplay between artificial intelligence and the human workplace.

In this episode, Jason and Josh explore the evolving landscape of AI in the workplace, uncovering its impact on organizational culture and HR practices. They also discuss three key insights that help leaders understand AI in a way that deepens their appreciation for the diversity and beauty of being human.

Josh discusses a free resource on how to understand and embrace AI at work that you can download here: https://joshallan.com/jason2025/

Key highlights from the conversation include:

👉 Understanding why AI anxiety is normal and how familiarity with how it works can ease fears.

👉 The importance of distinguishing between AI's capacity as a Large Language Model and the multifaceted intelligence of humans.

👉 Learn practical ways to use AI as a tool to enhance, rather than replace human connection in organizations.

👉 Recognizing the role of psychological safety in AI adoption and how AI makes it even more important to build a workplace built on trust.

***

Learn more about Josh Allan Dykstra:

Website: https://joshallan.com/

LinkedIn: https://www.linkedin.com/in/joshallan/

Download your FREE Resource here: https://joshallan.com/jason2025/

***

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#HRLeadership #EmployeeExperience #WorkplaceCulture #FutureOfWork #AIintegration

Join Jason for an enlightening episode as he sits down with Maggie Gough, Chief Operating Officer at Bright Arrow.

In this episode, Jason and Maggie discuss the evolving challenges of leadership in today's uncertain landscape. Maggie shares some of the challenges their CEO clients are facing today and how they are coaching them to cultivate clarity, stability, and resilience within their organizations.

Key lessons highlighted in our conversation include:

👉 Navigating extreme uncertainty starts with leaders processing emotions privately to maintain calm and focus with their teams.

👉 Frequent strategy shifts are often necessary, but leaders must pace changes to avoid team burnout.

👉 Having a trusted coach or mentor helps leaders handle their emotional and strategic processes away from the eyes of their teams.

👉 Importance of building and sustaining trusted relationships within teams, pre-crisis, as these bonds serve as bedrock during tough times.

👉 Sometimes crises can actually serve as a turning point to build trust and stronger relationships within dysfunctional teams.

***

Learn more about Maggie Gough:

LinkedIn: https://www.linkedin.com/in/maggie-gough-431ab289/

Website: https://brightarrowcoaching.com/

***

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#HRLeadership #WorkplaceCulture #FutureOfWork #EmployeeExperience #JasonLauritsen

Join Jason in an insightful conversation with Erin Corr Miller, the Chief People Officer at Terra Dotta.

In this episode, Erin shares her approach to taking on an under-developed HR function in need of reputation repair and how she's rebuilt trust with the organization. This episode delves into practical strategies for creating effective HR processes that employees accept and embrace, which emphasizes the need for clear performance expectations, feedback loops, and innovative employee connection initiatives.

Key lessons highlighted in our conversation include:

👉 Practical strategies for building trust and transparency in the workplace, ensuring employees feel heard and valued.

👉 Establishing clear job descriptions and performance expectations helps employees understand what success looks like in their roles, which in turn boosts their performance.

👉 Innovative approaches to employee engagement, including the use of Donut AI for fostering connections in remote teams.

👉 Insights on avoiding burnout by setting clear priorities and boundaries within the organization.

👉 An inspiring vision of the future of work including the potential of a four-day workweek for knowledge workers and the need for job crafting to leverage individual strengths.

***

Learn more about Erin Corr Miller:

Linkedin: https://www.linkedin.com/in/erincorrmiller/

Website: https://www.terradotta.com/

***

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#HRLeadership #EmployeeExperience #WorkplaceCulture #FutureOfWork #HRStrategies #EmployeeEngagement #TrustAndTransparency