💡 In this episode of the Sales Leadership Awakening podcast, Steven Rosen and Colleen Stanley discuss the importance of emotional intelligence, particularly in building resilience within sales teams. They examine how resilience can be developed, focusing on emotional triggers, regulation, and the critical role of optimism in improving sales performance.💡

They highlight practical strategies for enhancing emotional self-awareness and managing triggers. They also emphasize that fostering optimism and an internal locus of control reduces stress and boosts creativity and sales outcomes, making emotional intelligence a vital component for sales success.

“You can have the greatest sales training program methodology out there but if you're not teaching your team what resiliency is, they will lack the confidence, energy, and ability to execute the right selling skills every day.” - Colleen Stanley

Incorporating resilience training in onboarding and coaching equips sales professionals with emotional intelligence tools. Emphasizing soft skills and ownership bridges the gap between knowing and implementing strategies. This fosters self-awareness, optimism, and community support, ensuring sustainable success and peak performance.

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