Today, we’re joined by Aldo Piaggio, co-founder and CEO of Polo, an end-to-end solution that helps restaurants seamlessly connect all aspects of their business, from inventory to accounting, through a single, centralized platform.

After graduating from the University of Michigan, he began his career as an investment banking analyst at Goldman Sachs before launching Polo.

In this episode, Aldo shares the inception story of Polo, the key differences between iterating and pivoting, why he strongly believes in product-led sales, how startups can overcome customer unwillingness to pay, and more.

Chapters

00:00 Introduction to PoloTab and Its Founders
02:34 Why Mexico?
05:05 Challenges in the Restaurant Tech Space
08:24 The false notion: Our MVP wasn't enough
09:11 Learnings from YC
09:52 The Evolution of PoloTab's Product Offering
10:19 The concept of "pivoting"
12:25 The Importance of Intentions & Naiveness
14:44 Launching our first POS in 2.5 Months
15:34 Navigating Fear and Innovation in Product Development
16:47 Simplicity as a Competitive Advantage
17:47 Polos' Product Vision
18:13 Understanding Customer Profiles and Market Focus
19:08 Customer Retention and Churn Management
20:28 Facing Rejection and Building Resilience
22:01 Market Opportunities and Future Expansion
23:53 Growth Strategies and Team Dynamics
23:55 Sales vs. Product Lead Teams
25:17 Misconceptions in the Startup Ecosystem
26:25 "If we dont achieve our dreams, its our fault we didn't execute correctly"

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Cut the Check w/ Mack Meyer is a podcast about venture capital, startups, and entrepreneurship in Latin America and beyond.

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