Épisodes

  • Revolutionizing Dental Membership Plans with Paul Lowry | Dental Office Managers Community Podcast
    Feb 28 2025

    Join host Kyle Summerford and special guest Paul Lowry, CEO and Founder of Dental Menu, as they dive into the evolution of dental membership plans and how practices can maximize patient retention and revenue. In this episode of the Dental Office Managers Community Podcast, Paul explains Dental Menu's unique approach to membership plans, emphasizing flexible payment options, streamlined accounting processes, and full practice control over plan branding.


    Discover actionable tips on implementing a plan that supports both patients and dental teams without the administrative headaches. Whether you're considering launching a membership plan or looking to refine your current model, this conversation is packed with insights and practical advice.


    Topics Covered:


    Difference between discount plans and true membership plans

    Accounting innovations that simplify membership plan management

    Branding and customization options for practices

    Tips for dental office managers on membership plan implementation

    Subscribe and turn on notifications to stay updated on the latest insights in dental office management!

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    36 min
  • Transforming Ordinary into Extraordinary: A Conversation with Ryan Vet and Kyle Summerford
    Feb 27 2025

    In this episode of the Dental Office Managers Community Podcast, host Kyle Summerford sits down with Ryan Vet, the innovative leader of the Speaking Consulting Network. Ryan shares insights on how dental practices can transform ordinary interactions into extraordinary experiences through his unique "Be Extra" cards. With these simple but powerful prompts, dental teams can create memorable moments for patients, reinforce positive behaviors, and build a culture of kindness and attentiveness. Ryan also discusses the substantial financial impact of poor customer experiences, highlighting the importance of creating a standout patient experience in today’s competitive market. Whether you're a practice owner, manager, or part of a dental team, this episode will inspire you to elevate your patient interactions and cultivate a loyal patient base. Don’t miss it!


    Want to learn how to start your leadership journey with purpose and intention?

    Check out their website here: https://speakingconsultingnetwork.com/




    Join the Dental Office Managers Community Facebook group:

    https://www.facebook.com/groups/dentalofficemanagers


    Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!


    🔔 Subscribe for more tips on dental practice management and technology!

    👍 Like this video if you found it helpful and share it with your colleagues.

    💬 Comment below with your thoughts and questions!

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    19 min
  • Busyness Kills Business: Leadership, Growth, and Work-Life Balance with Ryan Vet and Kyle Summerford
    Feb 26 2025

    In this episode of the Dental Office Managers Community Podcast, host Kyle Summerford sits down with Ryan Vet, owner of Speaking Consulting Network, to explore the power of leadership, personal growth, and the importance of work-life balance. Ryan shares his experience with leadership development and offers valuable insights into why "busyness kills business." Whether you're a dental office manager, consultant, or anyone looking to expand your network and personal growth, this episode is packed with takeaways to help you succeed.


    Topics Covered:


    The story behind the Speaking Consulting Network

    How to balance work and life effectively

    Why busyness kills business

    How to start your leadership journey with purpose and intention

    What to expect as a new member of the Speaking Consulting Network

    Check out their website here: https://speakingconsultingnetwork.com/

    Don't miss this enlightening conversation!

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    12 min
  • Mastering High Performance in Dentistry: A Conversation with Emily Letran
    Nov 1 2024

    🎙️ Welcome to the Dental Office Managers Community Podcast! In this episode, our host, Kyle Summerford, is joined by the dynamic Emily Letran, an Executive Coach and Marketing Strategist with years of experience in both the dental and coaching industries.


    Emily shares her incredible journey from Vietnam to becoming a successful dentist and high-performance coach. She discusses the importance of aligning personal and professional values in building a cohesive team, her unique approach to balancing practice management with personal life, and how high-performance coaching can take your dental practice to the next level.


    Key takeaways:


    Building meaningful relationships with your patients

    Balancing work, team dynamics, and personal values

    The role of coaching in transforming dental practices

    How to empower your team for success


    For those looking to learn more about Emily’s coaching services, you can contact her via email at coachemilyletran@gmail.com.


    Join the Dental Office Managers Community Facebook group:

    https://www.facebook.com/groups/dentalofficemanagers


    Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!


    🔔 Subscribe for more tips on dental practice management and technology!

    👍 Like this video if you found it helpful and share it with your colleagues.

    💬 Comment below with your thoughts and questions!

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    37 min
  • How Talent by ZIA Transforms Dental Practices | Featuring Jonathan Bonanno, CEO of Talent by ZIA
    Oct 31 2024

    In this episode of the Dental Office Managers Community Podcast, host Kyle Summerford sits down with Jonathan Bonanno, CEO and Managing Partner of Talent by ZIA. Jonathan shares his journey from healthcare and pharmaceuticals to dental practice management and HR, discussing how Talent by ZIA offers a unique approach to talent acquisition, retention, and development in the dental field.


    Jonathan dives deep into how his agency integrates both virtual and on-site talent to help dental practices maximize their potential. He explains the strategic, psychological approach his team takes in understanding the needs of dental offices, providing not just staffing solutions but long-term partnership and support. Whether you're struggling with staffing shortages or want to optimize your team's efficiency, this episode offers valuable insights for all dental professionals.


    👉 Learn more about Talent by ZIA: www.talentbyzia.com

    👉 Follow us for more dental management insights!


    Join the Dental Office Managers Community Facebook group:

    https://www.facebook.com/groups/dentalofficemanagers


    Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!


    🔔 Subscribe for more tips on dental practice management and technology!

    👍 Like this video if you found it helpful and share it with your colleagues.

    💬 Comment below with your thoughts and questions!

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    39 min
  • Staying OSHA Compliant with Joyce Weeks, Owner of Dental Ed Inc.
    Oct 30 2024

    Join Kyle Summerford, host of the Dental Office Managers Community Podcast, as he sits down with Joyce Weeks, Owner of Dental Ed Inc., to discuss essential OSHA compliance and safety training for dental practices. Joyce shares her insights on workplace safety, regulatory compliance, and the importance of ongoing training for dental teams. From bloodborne pathogens to the latest California OSHA updates, this episode is packed with actionable tips to keep your office compliant. Whether you're an office manager or part of a dental team, this is a must-listen!


    Join the Dental Office Managers Community Facebook group:

    https://www.facebook.com/groups/dentalofficemanagers


    Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!


    🔔 Subscribe for more tips on dental practice management and technology!

    👍 Like this video if you found it helpful and share it with your colleagues.

    💬 Comment below with your thoughts and questions!

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    17 min
  • How Hackers Target Dental Practices: Cybersecurity Tips with Debi Carr | Hosted by Kyle Summerford
    Oct 29 2024

    In this episode of the Dental Office Managers Community Podcast, host Kyle Summerford sits down with cybersecurity expert Debi Carr to discuss the critical issues dental practices face in today's digital age. From ransomware threats to phishing scams, Debi highlights the latest cybersecurity threats targeting dental offices and shares practical tips on how office managers can protect sensitive data. Tune in to learn how hackers are evolving their tactics and why dental practices remain prime targets for cyber attacks.


    🔒 Key topics:


    -FBI alerts targeting OMS and dental offices

    -How hackers infiltrate practices via patient forms and invoices

    -The dangers of phishing emails and social engineering

    -Real-life cases of compromised systems and financial fraud

    -The importance of proactive cybersecurity measures


    Don't miss this valuable conversation on protecting your dental practice from cyber threats!

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    15 min
  • Discover the Power of GPOs for Dental Practices with Shawn Peers and Kyle Summerford
    Oct 28 2024

    In this episode of the Dental Office Managers Community Podcast, hosted by Kyle Summerford, we are joined by Shawn Peers, President at DentalPeers, one of Canada’s oldest Group Purchasing Organizations (GPO) for dentists in private practice.


    Shawn shares his journey from practicing law to leading a GPO that helps dental practices save money while ensuring high-quality products and services. He explains how GPOs work, the benefits of joining one, and why they are becoming essential for private practices to stay competitive in today’s market.


    Learn about the advantages of GPO pricing, the importance of maintaining strong relationships with suppliers, and the potential savings you can achieve by leveraging bulk purchasing power. Whether you're a solo practitioner or part of a larger organization, this episode offers valuable insights into maximizing your practice’s profitability.


    Don’t forget to like, subscribe, and hit the notification bell so you never miss an episode!


    Connect with Shawn Peers: Website: www.dentalpeers.ca

    Email: shawn@dentalpeers.ca



    Join the Dental Office Managers Community Facebook group:

    https://www.facebook.com/groups/dentalofficemanagers


    Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!


    🔔 Subscribe for more tips on dental practice management and technology!

    👍 Like this video if you found it helpful and share it with your colleagues.

    💬 Comment below with your thoughts and questions!

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    10 min