On this episode Dr James Ray National clinical advisor for urgent and emergency care at NHS England shares how digital technologies are being introduced to improve care delivery in 111 and the challenges faced and lessons learned along the way He also shared his vision for how a single digital front door could help to simplify and standardise triage and provide a potential solution to the NHS navigation problem.

This episode focusses on AI & the Limits of Clinician Vigilance and features of conversation with Prof Julia Adler-Mistein, Professor at the University of California.

Conversation topics include

• Lessons form the aviation and automobile industry
• Should AI be checking clinicians work rather than the other way around?
• Potential solutions to improve clinicial vigilance ability
• The importance of considering behaviour science and systems design thinking
• Is there an ethical risk of demanding superhuman performance from AI tools?

Paper reference: https://jamanetwork.com/journals/jama/article-abstract/2816582

This episode features a conversation with Dr Molly Gilmartin- Health Tech investor at AlbionVC about healthtech market trends and trajectories.

Discussion topics include:

- Recent healthtech market investment trends

- Predicted trends in the next few years

- How to approach market entry

- Breaking down key buzzwords and phrases from product market fit to TAM, SAM, SOM, CAC and CTLV

- Challenges associated with business cases in healthcare and how these vary across regions