• Ep 43 - What is NPS, and how can your company use it?

  • May 20 2021
  • Durée: 22 min
  • Podcast

Ep 43 - What is NPS, and how can your company use it?

Écouter gratuitement

Voir les détails du balado

  • Résumé

  • Do you know how likely your customer base is to refer your business to their peers? In this episode, Frank and Joe break down the net promoter score (NPS) function and why it's an insightful metric for your entire organization. Walkthrough how you calculate your NPS, who should be tracking the metric, along with what actions you can take with each group. Also, get answers to questions like, how often should you gather NPS scores? Or, what size should your organization be before you start utilizing NPS?

    Podcast Brought to you by - Digitopia
    Voir plus Voir moins
Voir plus Voir moins

Ce que les auditeurs disent de Ep 43 - What is NPS, and how can your company use it?

Moyenne des évaluations de clients

Évaluations – Cliquez sur les onglets pour changer la source des évaluations.

Évaluations sur Audible.ca

Évaluations sur Amazon.ca
Il n'y a pas encore de critiques pour ce titre.