"There's got to be a better way to train people because this did not hit the mark for me as a learner."
In this week's episode of Inside the Process, Mallory chats with co-host Shawn Jensen (AKA Trainual’s very own Learning & Dev geek) as he shares the tips, tricks, secrets, and strategies for creating and delivering super engaging online training (the kind people actually remember).
Whether you’re building face-to-face or self-paced training content, or a combo of both, you’ll learn proven ways to help your people learn what they need to learn and actually have a really good time doing it.
Shawn talks about the key topics for designing effective training, such as knowing your audience, being authentic, and having a proven framework. He also discusses the importance of interaction, gamification, and incorporating graphics and visuals to cater to different learning preferences. In this episode, the co-hosts chat about everything from overcoming training resistance and engaging employees to the role of management in supporting training.
Key Takeaways:
- Emphasize making training engaging and fun to enhance retention. Use authentic, personalized content and include interactive elements such as gamification, badges, and certificates.
- Tailor training to the specific needs and preferences of the audience. Collect feedback from supervisors and participants to understand what works best and to ensure the training is relevant.
- Focus on clear, measurable outcomes. Ensure trainees can apply what they've learned through practical exercises, role-playing, and real-world scenarios.
- Training should be an ongoing process, not a one-time event. Regularly solicit feedback and assess the effectiveness of the training to make continuous improvements.
- Incorporate various tools and technologies to make training more interactive and engaging. Platforms like Quizlet and Kahoot can add fun elements to quizzes and assessments.
Chapter Markers:
[01:30] Boring & ineffective training.
[06:19] Designing effective training.
[11:26] Four elements of effective training.
[12:44]Knowing your audience.
[14:25] Interaction.
[16:06] Gamification.
[17:23] Breaks during training.
[19:15] Graphics and visuals.
[20:34] Surveys to gather feedback.
[37:22] Training resistance.
[44:26] Training for personal goals & growth.
[34:46] Focusing on employee benefits.
[44:46] Demonstrations and practice.
[50:22] Dialogue and feedback.
[50:49] Measuring training success.
Resources:
Want more resources from this episode? We’ve got an episode recap, replay and every template, process, and resource we covered right here: https://share.trainual.com/subject/e836da97-b7dd-400a-88ed-6d7cf6daa1bf/topic/3982365/step/16670130
Trainual
Inside The Process provides solutions for every aspect of the business — from process headaches and system improvement to self-management and leveling up as a leader.
Mallory Glessner and Shawn Jensen sit down with some of the brightest business minds and unpack their specialized insights to help you improve and level up the work you’re doing.
But Inside The Process isn't your typical business podcast — it's your go-to consultant (without the thousands of dollars in fees). Covering business best-practices, company culture, leadership and more — helping YOU take action and grow your business.
So, whether you’re a team leader who isn’t sure where to start or an experienced manager who wants to explore new business processes that save time, energy, and money — this is the show for you.
And don’t forget to hit subscribe to get a notification when the next episode drops!
This is one of a few podcasts from Trainual, a software platform that helps businesses build playbooks to train and grow their team. You can check out the rest of our shows here: https://trainual.com/insidetheprocess
