In the latest episode of The Consultant’s Way, Dean McMann and Anthony Paluska tackle the evolving landscape of consulting and professional services through a mix of insightful analysis and engaging conversation. From surprising generational trends to major shifts in the industry, this episode offers a fresh perspective on the challenges and opportunities shaping the future of consulting.

The discussion kicks off with a look at the growing trend of consultants publicly documenting their dismissals through social media videos. While Anthony questions the motivations behind these vulnerable moments, Dean provides a contrasting take, exploring how community connection and generational openness may be driving this phenomenon.

The episode then dives into the growing dissatisfaction with large consulting firms. With client surveys showing declining satisfaction and reduced trust in major players like McKinsey, Dean and Anthony examine why boutique firms—offering niche expertise and senior-level involvement—are increasingly winning favor. The duo also discusses how AI tools are enabling smaller firms to compete by streamlining research and analysis, leveling the playing field in an industry traditionally dominated by big names.

Another major theme is the shifting role of professional services within SaaS companies. As the market becomes saturated, professional services teams are moving beyond software implementation to become critical drivers of customer success and profitability. Dean and Anthony explore this transformation and its implications for the future of SaaS businesses.

The conversation takes a serious turn with a look at the social media response to the tragic shooting of a healthcare executive. The hosts reflect on the anti-capitalist sentiments expressed online, questioning what this means for corporate responsibility and public perception of leadership roles.

This episode is a compelling mix of industry insights, cultural trends, and thought-provoking questions about the future of consulting. Whether you're a seasoned consultant, a professional services leader, or simply curious about the intersection of business and society, this conversation is sure to keep you engaged and leave you with fresh perspectives.