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Tom began his distinguished career with the NYPD in 1990, following his graduation from the Academy. He was assigned to the 30th Precinct in West Harlem, one of the busiest precincts in the department at the time.

From 1996 to 1999, Tom served in the Bronx Narcotics Unit, where he was involved in multiple large-scale narcotics operations. One of his most notable cases was a joint operation with the DEA, which led to the seizure of 125 kilos of cocaine from Venezuela—still the largest cocaine bust in the history of the Bronx Narcotics Unit. The operation also resulted in the arrest of several members of a Venezuelan drug cartel.

In 1999, Tom was transferred to the Bronx Gang Unit, where he worked on a high-profile investigation that led to the federal arrest of "OG Mac," the leader of the East Coast Bloods Street Gang. His team also arrested the leaders of the United Bloods Nation and the Nieta’s Street Gang, crippling their operations in the area.

In 2003, Tom was assigned to the FBI Joint Terrorism Task Force, following the Terrorist attacks of 9/11, where he worked on numerous international and domestic terrorism cases. His role included briefing the highest levels of government on critical matters of national security. Tom traveled to 18 countries, leading investigations that ranged from anti-terrorism operations to high-profile kidnapping cases. One of his most notable achievements was leading a three-month deployment to Afghanistan, where he oversaw the successful resolution of a kidnapping case involving a New York Times reporter.
Tom's vigilance and expertise also led to the prevention of a planned school shooting, which was thwarted just six days before the attack. During the arrest, law enforcement recovered a hit list, a diagram of the school, and materials used to make pipe bombs.Throughout his career, Tom held a Top Secret/Sensitive Compartmented Information (SCI) clearance and briefed some of the highest-ranking members of the U.S. government. After 30 years of exemplary service, Tom retired in 2020 as a Second Grade Detective.

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