• Episode 3: Dispelling the myths surrounding Vulnerable Customers... Do you know them?

  • Aug 15 2022
  • Durée: 26 min
  • Podcast

Episode 3: Dispelling the myths surrounding Vulnerable Customers... Do you know them?

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  • Résumé

  • August marks 'Vulnerable Customer month' at Embark, so in this episode host Roger Hearing is joined by James Smith, Team Leader and one of the 'Vulnerable Customer Champions' at Embark Group; as well as independent financial planner, Carole Haswell. Together they discuss:

    🤔 Vulnerability: fact or fiction
    🙄 Are these 'myths' stating the obvious?
    😳 Poor digital skills? Have caring responsibilities? Inexperienced?... Are YOU vulnerable?

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