Ryan Shupak is the co-founder of Jiffy, a service that allows you to get on-demand contractors to your home. Building a marketplace always comes with its own set of challenges. The supply side, the contractors, are already doing the work so building up this marketplace was a bit easier and more unique than others.

The early day grind of getting sign ups took this former investment banker and his co-founders door-to-door. Scaling and finding early customers happened through all types of channels: Facebook groups, emailing potential users from people they knew, encouraging word-of-mouth marketing with yard signs, and more.
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Shawna Stewart is the VP of People and Operations at PostBeyond, a tech startup in Toronto. Being in charge of the operations and people part of any company is a tall order. Shawna's favourite task is to create inclusive and positive policies. In light of Black Lives Matter especially, she believes it is important to take another look at policies and revamp those that have biases. 

Shawna discusses the misconceptions around what human resources is and which paths to pursue in your career if you're interested in heading up people or operations. Shawna also shares the questions to ask recruitment firms to find out if you align on values and to ensure you hire a diverse team. She says that continuing anti-racist initiatives in the workplace is a marathon, not a sprint, and we have to normalize talking about what is right.

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David Lloyd recorded this episode with Neil Wainright in mid-2019 but never had the opportunity to publish it... until now! David Lloyd takes over the Float or Founder podcast to discuss "the grind" it takes to run a tech startup and turn it into a solid company. David comes from an extensive background in the tech industry in Toronto and is currently the CEO of PostBeyond.

Neil Wainright is the founder and CEO of UpHabit. UpHabit is an app that's a personal CRM for super connectors. Neil discusses growing UpHabit for the past 11 years and David takes us on a journey through his exits and past startup growth stories. Neil discusses what first inspired him to launch UpHabit by seeing a gap at a previous company he worked at. He talks honestly about how the pace of business impacts a young founder's mental health.

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