• Generative AI for Customer Experience: From Basics to Advanced Applications

  • Auteur(s): Anand V
  • Podcast

Generative AI for Customer Experience: From Basics to Advanced Applications

Auteur(s): Anand V
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  • Résumé

  • Generative AI for Customer Experience: From Basics to Advanced Applications" offers a comprehensive guide to leveraging generative AI to transform customer interactions and experiences. Starting with the fundamentals of generative AI, the book explains how machine learning models like GPT, BERT, and others can be applied to enhance customer service, personalization, and engagement. It covers practical examples of chatbots, virtual assistants, content generation, and dynamic product recommendations, illustrating how businesses can use these technologies to drive customer satisfaction
    Anand V
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Épisodes
  • Generative AI for Customer Experience: From Basics to Advanced Applications

    Generative AI for Customer Experience: From Basics to Advanced Applications
    Oct 21 2024

    Generative AI for Customer Experience: From Basics to Advanced Applications" offers a comprehensive guide to leveraging generative AI to transform customer interactions and experiences. Starting with the fundamentals of generative AI, the book explains how machine learning models like GPT, BERT, and others can be applied to enhance customer service, personalization, and engagement. It covers practical examples of chatbots, virtual assistants, content generation, and dynamic product recommendations, illustrating how businesses can use these technologies to drive customer satisfaction and loyalty.


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    9 min

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