Overview:
How can you use email templates to streamline your client workflow and use client management software like HoneyBook (or any client management software) to automate and simplify your service-based business? In this episode, we will focus on how email templates can automate and streamline communication at every stage of the client workflow, from inquiry to project completion. I will cover how to set up automated emails and save time on repetitive tasks.


Resources:
Client Flow Worksheet HERE
HoneyBook Discount *30% (not 50%) - Grab Discount Here

Calls to Action:

• Check out our FREEBIES (ie. Client Journey Roadmap, Website Content Planner, HoneyBook Starter Guide, and more to take your service-based business to the next level. Visit Here.
• Subscribe to "Getting Over the Hump Podcast" for weekly episodes.
• Want to work with Kenniqua, Book a 30-Minute Clarity Zoom. HERE
• Follow Kenniqua's YouTube channel, KenniquaJ, for more insightful content focused on system strategy and entrepreneurship.

Send Me A Message!

Give HoneyBook A Try!
I love HoneyBook! Save time & boost your client experience—get 30% off with my link!

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

Overview:
Welcome to the podcast! If you're a coach, service provider, creative, or consultant feeling overwhelmed by managing your clients, you're in the right place. Today, we’re diving into how to map out an effective client workflow for your service-based business. We’ll break down what a client flow is, why it’s crucial for your success, and how a few small tweaks can help you earn more. Plus, I’ll guide you through the 5 key stages of a client flow that works. No matter the client management software you choose, these tips are easy to implement and designed to simplify your business. Let’s get started!


Resources:
Client Flow Worksheet HERE
HoneyBook Discount *30% (not 50%) - Grab Discount Here

Calls to Action:

• Check out our FREEBIES (ie. Client Journey Roadmap, Website Content Planner, HoneyBook Starter Guide, and more to take your service-based business to the next level. Visit Here.
• Subscribe to "Getting Over the Hump Podcast" for weekly episodes.
• Want to work with Kenniqua, Book a 30-Minute Clarity Zoom. HERE
• Follow Kenniqua's YouTube channel, KenniquaJ, for more insightful content focused on system strategy and entrepreneurship.

Send Me A Message!

Give HoneyBook A Try!
I love HoneyBook! Save time & boost your client experience—get 30% off with my link!

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

Overview:
Is your client journey helping your business grow—or holding it back? In this episode, I’m breaking down 3 simple steps to improve your client journey and sharing an example to help you apply these strategies to your service-based business. Whether you’re struggling with onboarding, follow-ups, or keeping your process organized, this episode will give you actionable tips to create a smooth, stress-free experience for both you and your clients. Tune in to start streamlining your workflow and wow your clients every step of the way!

Calls to Action:

• Check out our FREEBIES (ie. Client Journey Roadmap, Website Content Planner, HoneyBook Starter Guide, and more to take your service-based business to the next level. Visit Here.
• Subscribe to "Getting Over the Hump Podcast" for weekly episodes.
• Want to work with Kenniqua, Book a 30-Minute Clarity Zoom. HERE
• Follow Kenniqua's YouTube channel, KenniquaJ, for more insightful content focused on system strategy and entrepreneurship.

Send Me A Message!

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

Overview

On this episode of Getting Over The Hump Podcast, I chat with Jese, an event-planning veteran with 14 years of experience. Jese shares her journey through the highs and lows of entrepreneurship, offering invaluable insights into overcoming challenges, building a successful team, and thriving in the dynamic event planning industry. Whether you're an aspiring event planner or a seasoned pro, this episode is packed with inspiration and practical advice to help you turn roadblocks into wins.


Guest Social Media and Contact
Jese Gary website greeneyedambition.com
IG @greeneyedambition
YouTube: @greeneyedambition

Calls to Action:

• Check out our FREEBIES (ie. Client Journey Roadmap, Website Content Planner, HoneyBook Starter Guide, and more to take your service-based business to the next level. Visit Here.
• Subscribe to "Getting Over the Hump Podcast" for weekly episodes.
• Want to work with Kenniqua, Book a 30-Minute Clarity Zoom. HERE
• Follow Kenniqua's YouTube channel, KenniquaJ, for more insightful content focused on system strategy and entrepreneurship.

Send Me A Message!

Give HoneyBook A Try!
I love HoneyBook! Save time & boost your client experience—get 30% off with my link!

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

Episode Summary:
I’m diving into a powerful “aha” moment about why I’ve never felt truly accomplished as an entrepreneur. If you’ve ever felt the same—especially as the year comes to a close—this is for you. I’ll share the insight that changed my perspective, what I’ve realized about success, and the steps I’m taking to shift my mindset and stay focused moving forward. Let’s get over the hump together!


Calls to Action:

• Check out our FREEBIES (ie. Client Journey Roadmap, Website Content Planner, HoneyBook Starter Guide, and more to take your service-based business to the next level. Visit Here.
• Subscribe to "Getting Over the Hump Podcast" for weekly episodes.
• Want to work with Kenniqua, Book a 30-Minute Clarity Zoom. HERE
• Follow Kenniqua's YouTube channel, KenniquaJ, for more insightful content focused on system strategy and entrepreneurship.

Send Me A Message!

Give HoneyBook A Try!
I love HoneyBook! Save time & boost your client experience—get 30% off with my link!

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

Episode Summary:

In this episode, Kenniqua talks about 5 mistakes service-based businesses make during client onboarding. Let's talk about processes, systems, and templates to help make your client onboarding run more efficiently.

Ready to streamline your leads, onboarding, offboarding, and everything in between. I love using HoneyBook! Want to give HoneyBook a try, save 30% off a new subscription. Grab The Deal Here!


Calls to Action:

• Check out our FREEBIES (ie. Client Journey Roadmap, Website Content Planner, HoneyBook Starter Guide, and more to take your service-based business to the next level. Visit Here.
• Subscribe to "Getting Over the Hump Podcast" for weekly episodes.
• Want to work with Kenniqua, Book a 30-Minute Clarity Zoom. HERE
• Follow Kenniqua's YouTube channel, KenniquaJ, for more insightful content focused on system strategy and entrepreneurship.

Send Me A Message!

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

Overview

From Layoff to Thriving Virtual Assistant Agency with Tonisha Stalnaker. In this episode of Getting Over The Hump Podcast, we welcome Tonisha Stalnaker, founder and CEO of SVS, an operational system support agency. Tonisha shares her unconventional journey from being laid off multiple times to unintentionally creating a thriving business. She provides insightful advice on business management, team dynamics, client interactions, and overcoming challenges.

Guest Social Media and Contact
Tonisha can be found at https://stalnakervs.com/
IG @stalnaker_vs
YouTube: @workwithsvs

Calls to Action:

• Check out our FREEBIES (ie. Client Journey Roadmap, Website Content Planner, HoneyBook Starter Guide, and more to take your service-based business to the next level. Visit Here.
• Subscribe to "Getting Over the Hump Podcast" for weekly episodes.
• Want to work with Kenniqua, Book a 30-Minute Clarity Zoom. HERE
• Follow Kenniqua's YouTube channel, KenniquaJ, for more insightful content focused on system strategy and entrepreneurship.

Send Me A Message!

Give HoneyBook A Try!
I love HoneyBook! Save time & boost your client experience—get 30% off with my link!

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

Episode Summary:
In this episode, Kenniqua dives into five actionable steps to improve your website traffic and conversion rates. Treating your website like a "living thing" that needs regular updates is crucial for success.

Grab the Super Simple SEO 12-Page Checklist


Tools Mentioned:

• Tiny PNG:
• For compressing images to maintain quality while reducing loading times.
• Google Analytics:
• To track website traffic and understand user behavior.
• ChatGPT:
• To assist in creating engaging content.

Calls to Action:

• Check out our FREEBIES (ie. Client Journey Roadmap, Website Content Planner, HoneyBook Starter Guide, and more to take your service-based business to the next level. Visit Here.
• Subscribe to "Getting Over the Hump Podcast" for weekly episodes.
• Want to work with Kenniqua, Book a 30-Minute Clarity Zoom. HERE
• Follow Kenniqua's YouTube channel, KenniquaJ, for more insightful content focused on system strategy and entrepreneurship.

Send Me A Message!

Give HoneyBook A Try!
I love HoneyBook! Save time & boost your client experience—get 30% off with my link!

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.