The moving industry is a huge industry. It employs millions of people and generates billions of dollars in revenue every year.
But like any industry, it's not all sunshine and rainbows. There are some great things about working in the moving industry, and there are some not-so-great things.
Since this is the first episode of the DriveSales Show, I thought it was a good idea to start with a bang, and what better way to do that than to have a conversation with somebody who knows the ins and outs of the industry - Ben Cross.
Ben has been in the moving industry for over 15 years, and he's seen it all.
He's currently the CEO of GLOMO, a company dedicated to scaling businesses through sales, marketing, events, and media, and almost his entire career he is been in sales roles for different companies in the moving industry.
Needless to say, he knows a thing or two about what it's like to work in this industry.
We talk about some of the great things about working in the moving industry, as well as some of the not-so-great things. We also talk about how the industry has changed over the years, and
where it's headed in the future.
Ben even shared the biggest sale he's ever made in his career, and it's a doozy.
So if you're thinking about a career in the moving industry, or you are already in the industry and want to get some insights from one of the top people in the business, this is the episode for you.
Here's an overview of what we went through:
0:00 - Intro
1:03 - The story of how I met Ben Cross
3:49 - Play to your strengths
5:29 - The biggest deal Ben closed
8:20 - Moving business is a long term plan
12:25 - Cliche phrases for successful business
13:44 - Setting the right expectations in the moving business
17:52 - Are operations and sales getting along
20:53 - Things that attracted us to the moving business
24:23 - How did the idea of GLOMO come about
28:05 - The biggest isn't the best
32:08 - Go-To interview questions
36:22 - Question Ben asks himself when recruiting
37:25 - "Everybody has a plan to take over the world, what's yours?"
40:53 - What are you very opinionated about and why?
45:22 - Outro
Find more about Ben:
https://www.linkedin.com/in/dbencross/
https://glomo.com/
Enjoy!
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