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Julie Adamen and Robert Nordlund share how HOA board members can avoid common pitfalls!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Effective HOA board member behavior is the cornerstone of a thriving community. In this episode, Julie Adamen and Robert Nordlund emphasize the importance of transparency, accessibility, and consistent communication to build trust with residents. They explore the benefits of ethics codes, conduct policies, and operational guidelines for boards. Learn why board members should embrace the “4 C’s”—caring, curious, courageous, communicative—with an added bonus: consistency. This episode is packed with actionable advice, including how to handle challenging situations, maintain trust, and avoid the dreaded “no comment” response. If you're on a board or considering joining one, this conversation will help you lead with confidence and clarity.
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Chapters

00:00 When HOA Board Members Don’t Communicate
03:29 Ethics Code for HOA Board Members
06:22 Why Board Job Descriptions Should be a Requirement
07:17 Ethics Pledge & Conduct Policy for HOA Board Members
08:51 Board Members Are Public Figures
11:26 Transparency in HOA Board Member Communication is Key
21:45 Ad Break - Community Financials
22:39 The Four C's and Bonus C of Effective Board

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
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Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

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HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

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Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...

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Engineer, Greg Batista, shares what you need to know about HOA building maintenance and inspections to prevent tragedies like Champlain Tower!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Preventing another Champlain Towers disaster is every HOA board member's responsibility. In this episode, engineer Greg Batista sheds light on critical building maintenance practices. Learn about the dangers of spalling, the importance of regular inspections, and how to safeguard the building envelope—including roofs, paint, and waterproofing. Greg shares his real-life experience with Champlain Tower South and emphasizes why acting promptly on warnings and budgeting for repairs are crucial. Protect your HOA and its residents from structural issues and potential disasters!

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Chapters:
00:00 Intro to Preventing Another Champlain Tower DISASTER at Your HOA
01:11 Get a FREE HOA Mug!
02:49 Meet Greg Batista - Engineering & Construction Expert
05:11 How Buildings Fall Apart & Prevention
12:15 Every State Has It’s Building Issues
14:04 What You Need to Protect & Maintain
17:00 Association Reserves - Ad Break
18:00 Getting Help From Experts for Your HOA
22:18 Preventative Maintenance & Inspections
27:37 Building Components to Keep An Eye On
31:57 Connect with G Batista Engineering & Construction

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...

Send us a text

Are you having issues with navigating HOA Insurance requirements with lenders? This episode is for you!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Navigating HOA insurance requirements can be overwhelming, especially when lenders demand full 100% replacement cost coverage. In this episode, Kevin Davis and Robert Nordlund tackle this challenge, sharing actionable insights to help community associations secure the coverage they need. Learn how inflation, climate change, and nuclear verdicts affect insurance costs and why working with experienced professionals is vital. Discover the role of state laws, governing documents, and reserve studies in meeting these requirements and protecting your HOA’s financial future!

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Chapters

00:00 Why Some HOAs get a 100% Replacement for Insurance & Some Others Don’t
03:51 Listener Question - How to Resolve the Conflict Between a Lender's Insurance Requirements and What Their Insurance Provider Was Able to Provide?
10:23 The Role of Insurance Professionals in Meeting Lender Requirements
15:38 The Importance of Replacement Costs for Lenders
20:21 Ad Break - FiPhO Health Score
20:58 Having Compliance with State Laws and Governing Documents so You Can Have Lower Insurance Rates
23:52 Do You Have to Comply With Every Requirement for Insurance?
28:05 Getting the Right Insurance Is GOING to be Expensive
30:21 The Importance of Working with Specialty Insurance Brokers for Your HOA

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...