• Hybrid Customer Education Models

  • Feb 21 2023
  • Durée: 21 min
  • Podcast

Hybrid Customer Education Models

  • Résumé

  • This week we're looking at "customer education" and its role as a "service" within a product organization.

    Customer education teams often fall under "client success" which makes sense because we help customers get to value in a product. BUT, I'm predicting a shift this year (and years to come) where our education services teams provide strategic value, leverage hybrid delivery models, or impact our clients with direct services and more.

    In this episode, Matt dives into the process of building a hybrid education services team and shares the 3 pieces of a successful hybrid service offering.

    Voir plus Voir moins

Ce que les auditeurs disent de Hybrid Customer Education Models

Moyenne des évaluations de clients

Évaluations – Cliquez sur les onglets pour changer la source des évaluations.