My boss is a great person, but sometimes I can’t seem to get his attention and support for the things I think are most important for my department. Any suggestions on how influence my manager in this way?

The first thing you must do to gain the support and ear of your manager is . . .

Managing up is one of the most important things that you must learn to do. To a large extent, the levels of management above you control your success and future at the company. If they like you, respect you, and think that you can help their careers, they will . . .

User-Computing, previously called “Shadow IT” until the term was reused by the cloud and cybersecurity community, refers to people outside of IT performing IT-related tasks, such as programming, SaaS application customizations, and other similar activities.

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Rule number one is to be a team player. It will make it easier for you, easier for your boss and easier for your group.

Assuming that your peers are also managers, your boss is then a manager of managers. As a result . . .

Wow, what an industry we’re in, technical mega-trend after mega-trend. There’s gold in them there trends for the techies that can identify a unique niche, application type or business need, or job opportunity.

These industry-changing trends can be of great career and financial benefit to you . . .

As the department manager, you should be the number one advocate for your group. It's your responsibility to make sure that your department gets:

The resources it needs to function properly

• The appropriate respect from other parts of the company
• Recognition for deserving people in your department for a job well done

Regarding promoting yourself . . .

People early in their career say “If I work hard, one day I’ll be a THIS.” THIS could be a CIO, Systems Architect, Senior Programmer, or any other professional goal you desire. Then, one day, years later, you look up from your day-to-day activities and realize one of the following . . .

1. Wow, I am now a THIS and I love it!
2. Wow, I am now a THIS and I hate it!
3. I have tried my best to be a THIS and can’t quite get there, but I have done my best
4. I’m not a THIS, and don’t think I’ll get there, because I didn’t really put together a plan to become one.

If you . . .