Working/Broken

Auteur(s): Nick Richtsmeier and Brad Farris
  • Résumé

  • Welcome to Working/Broken with Nick Richtsmeier and Brad Farris. Every episode, we examine a trend, bias, or hot topic affecting business leaders and ask the question: Is it working? Or is it broken?


    Much of what is broken in the world impacts our business and our leadership. We can’t fix all that, but we can learn to respond and lead differently. Business leaders have been hard-wired and trained to chase trends, follow conventional wisdom, and find any way possible to simplify the endless list of hard decisions they have to make.


    So the ecosystem of “hacks” and “best practices” fills to overflowing, leaving you at a loss for a sorting mechanism: What applies to you? Where have bias or assumptions skewed the gurus? What actually applies to you?


    The spectrum of what’s working and what’s broken isn’t fixed. It’s custom. To not just your situation, but you as a leader and what you’re bringing to the table. And while you try to follow the rules given to you, part of the magic of succeeding in leadership is knowing what’s for you and what isn’t.


    So come join us. We’re gonna laugh. We’re gonna challenge. We’re gonna wrestle. Together.

    ______________

    Nick Richtsmeier is a catalyst for change in organizations that rely on trust to deliver their services. If your advisory, education, or professional services firm needs to accelerate growth, visit CultureCraft.com to find out how he can craft a growth strategy that’s made for you.


    Brad Farris coaches leaders of creative professional firms to become the people they need to be to lead the agency they aspire to grow. Find out more at AnchorAdvisors.com


    You can find additional resources at WorkingBroken.com.


    If you liked what you heard this week, you could do us a solid and (1) subscribe so we see you here next time, (2) share cause friends don't let friends work broken, and (3) give us that infamous 5 STAR review on Apple Podcasts or Spotify or wherever you are consuming us today.

    © 2025 Working/Broken, a CultureCraft® brand
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Épisodes
  • Trailer
    Feb 4 2025

    Want to get a taste of what to expect from Working/Broken? Let us tell you in just five short minutes.

    Get the full transcript and any in-episode referenced links at workingbroken.com.

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    5 min
  • Growth vs Scale: The Silicon Vallyification of Everything
    Feb 4 2025

    Once upon a time, "growth" meant something about earning customers, retaining loyalty, and building a brand and reputation. Today, largely due to the private equity-powered "hacks" of Silicon Valley, founders and leaders are incentivized to bypass all the relationship-building and human stuff to "scale" quickly. But are growth and scale the same thing? And is the conflation of the two actually working to help middle market leaders build the firms they imagine?

    Get the full transcript and any in-episode referenced links at workingbroken.com.

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    32 min
  • Measurement Mafia: Examining the Religion of ROI
    Feb 4 2025

    The promise of the surveillance web to businesses was not only that you could attract a near endless supply of leads at the click of a button, but that the rich analytics available would make nearly all activities measurable, ensuring not a nickel of marketing budget was wasted. Well, it's been a decade of searching under every KPI rock - is it working? Or is there something broken about the guru's obsession with measurement?

    Get the full transcript and any in-episode referenced links at workingbroken.com.

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    35 min

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