Would it surprise you that some of the most impressive generative AI innovations are happening in older, larger, highly regulated industries such as financial services? Christina Pieretti, GM of digital insights at Moody's, shares how her team-built Research Assistant, a first-of-its-kind search and analytical tool powered by generative AI. Since its launch in December 2023, Research Assistant is the product with the fastest adoption to date in Moody's history. Christina shares how Moody’s considered the opportunities of generative AI, how they engaged deeply with customers during the development process, and how they centered trust from the start—all best practices for building innovative and trustworthy products.

Guest: Cristina Pieretti | Moody's

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Host: Susan Etlinger

The Leading the Shift podcast is a place for experts to share their insights and opinions. As students of the future of technology, Microsoft values inputs from a diverse set of voices. That said, the opinions and findings of our guests are their own and they may not necessarily reflect Microsoft's own research or positions.