Épisodes

  • The Myth of "Free Leads" | Ep. 163
    Feb 20 2025

    The Myth of Free Leads in Face-to-Face Insurance Sales


    In this episode of "Insurance, Life, and Everything in Between," hosts Nick and Chris Smith tackle a contentious topic in the insurance world: the effectiveness of free leads in face-to-face sales. Over the next 25 minutes, they'll share why this model often proves counterproductive for agents on the ground. Here's what we cover:


    - **The High Cost of Free Leads**: Learn why what seems like a cost-saving measure can actually be the most expensive option for face-to-face sales agents. Nick and Chris explain how this approach can lead to lower earnings and higher overhead for the agent.


    - **Volume vs. Value**: They delve into the necessity of writing significant volumes of business to make free leads work, a challenge not everyone can meet. They discuss how the lack of skin in the game can lead to lower productivity.


    - **Telesales vs. Face-to-Face**: The hosts compare why free leads might work better for telesales, where volume can be scaled much higher, versus the personalized, effort-intensive nature of face-to-face sales.


    - **Real-World Experiences**: Chris and Nick share real-life scenarios where free leads were not utilized effectively by agents, emphasizing the need for personal investment in one's business for success.


    - **Navigating Lead Generation**: They discuss when and why agents should consider generating their own leads, weighing the cost of learning new skills against the immediate income potential.


    - **Impact on Commission Levels**: An exploration into why some organizations are lowering advertised commission levels due to the ease of submitting fraudulent applications, affecting the whole industry's compensation structure.


    - **Agent Onboarding**: The importance of a structured onboarding process to ensure agents are equipped with the basic skills and technology proficiency needed for success.


    **Key Takeaways:**

    - Free leads can be financially detrimental for face-to-face insurance sales due to lower effective earnings.

    - The success of free leads heavily relies on the agent's work ethic and volume production.

    - Personal investment in lead generation can lead to greater control and potentially higher returns.


    **Engagement:**

    - We encourage listeners to share their experiences with free leads or to ask questions about lead management in the comments. If there's interest, we might dive into Medicare SEPs next week, or another topic of your choice!


    **Timestamps:**

    - [00:00] Introduction: The Free Lead Debate

    - [03:00] Why Free Leads Don't Work in Face-to-Face Sales

    - [07:00] Telesales: A Different Story?

    - [12:00] Personal Stories of Free Lead Failures

    - [16:00] Should You Generate Your Own Leads?

    - [19:00] Commission Structures and Industry Changes

    - [22:00] The Importance of Agent Onboarding


    **Subscribe** to "Insurance, Life, and Everything in Between" for more industry insights and practical advice. Don't forget to like, comment, and share if you find value in this discussion!


    **Hashtags:** #InsuranceSales #LeadGeneration #FaceToFaceSelling #AgentSuccess #MedicareLeads


    Tune in for a deep dive into what really makes an insurance agent succeed in today's market.

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    30 min
  • Decoding the Insurance Industry: Protecting your Agency's Financial Health | Ep. 162
    Feb 20 2025

    Decoding the Insurance Industry: Protecting Your Agency's Financial Health


    Join us for an insightful special episode of "Insurance, Life, and Everything in Between" where we dive deep into the financial intricacies of running an insurance agency. Hosts Chris Smith and Adam are joined by Sean from Post Rock Financial to discuss:


    - **The Challenges of Tracking Financials**: Transitioning from a single carrier to an independent model can complicate bookkeeping and risk management. Sean explains how vital it is to have detailed, real-time financial tracking.


    - **Mitigating Risks with Daily Reports**: Learn about the necessity of daily submitted reports to safeguard your agency from massive roll-up debts, with real-life examples from Chris and Adam's experiences.


    - **Data-Driven Agency Management**: Sean outlines how Post Rock Financial provides comprehensive reconciliation services that tie commission statements back to actual bank deposits, offering an actionable overview of your business's financial health.


    - **Preparing for Acquisition**: An in-depth look at what it takes to make your agency attractive to buyers, including the importance of clean financials, stable earnings, and robust business processes.


    - **Valuation and Exit Strategies**: Understand the different ways deals are structured in the insurance space, from full sales to partial ownership, and what factors enhance or diminish the value of your agency.


    - **Renewal vs. First-Year Commissions**: A discussion on why focusing solely on first-year commissions can devalue your agency in the long run, and the strategic importance of renewal income.


    **Key Takeaways:**

    - The role of detailed financial tracking in protecting and growing your agency.

    - Strategies to avoid significant financial pitfalls like roll-up debt.

    - How to prepare your business for a potential sale or merger.

    - The impact of operational processes on your agency's valuation.


    **Engagement:**

    - If you're an agency owner or considering starting your own, this episode could be crucial for your business strategy. Share your thoughts or questions in the comments, and connect with Sean for personalized advice on managing your agency's financials.


    **Timestamps:**

    - [00:00] Introduction: The Importance of Financial Literacy in Insurance

    - [05:00] Sean's Background and Post Rock Financial's Mission

    - [10:00] The Realities of Agency Debt and How to Prevent It

    - [18:00] Daily Tracking: The Key to Proactive Management

    - [23:00] Preparing Your Agency for Valuation and Sale

    - [30:00] The Value of Renewal Income in Agency Evaluation


    **Subscribe** to "Insurance, Life, and Everything in Between" for more episodes that blend practical advice with industry insights. Don't forget to rate and review if you find value in our content!


    **Hashtags:** #InsuranceAgency #FinancialManagement #AgencyValuation #RiskMitigation #InsuranceBusiness


    Tune in to understand how to keep your insurance agency financially robust in a competitive market.

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    40 min
  • Selling More Than Just a Price Tag | Ep. 161
    Feb 18 2025

    Selling More Than Just a Price Tag: The Power of Value in Insurance Sales

    In this episode of “Insurance, Life, and Everything in Between,” Adam and Chris dive deep into the often overlooked aspect of insurance sales - the intrinsic value beyond just the price tag. Adam shares real-world experiences from his week in the field, explaining why focusing on value can significantly improve policy persistency, client satisfaction, and your bottom line. From discussing the importance of being present for your clients through to claims, to showcasing how services like the funeral concierge can make a tangible difference, Adam illustrates why selling value is crucial. Learn about practical strategies for incorporating value into your sales pitch, understanding the benefits of various policy riders, and how to ensure your clients feel they’ve received more than just insurance. Whether you’re selling final expense, Medicare, or looking to enhance your sales technique, this episode promises insights that could transform your approach and your business.

    Don’t miss out on these actionable tips to make your clients—and your wallet—happier.

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    57 min
  • The Art of Sales vs. The Science of Enrollment | Ep. 160
    Feb 13 2025

    Join hosts Chris Smith and Nick Frumkin in this episode of "Insurance, Life, and Everything in Between" as they explore the intriguing transition from Medicare to final expense insurance. This conversation delves into:


    - **The Myth of Easy Transition**: Not everyone can jump from enrolling clients in Medicare to selling final expense policies. Chris and Nick discuss why this leap isn't as straightforward as it seems and the skills required to succeed.


    - **Selling vs. Enrolling**: Understand the fundamental differences between selling a product that requires payment and enrolling someone in a free service. They highlight why this distinction is critical for agents transitioning between these markets.


    - **Financial Implications**: Learn about the immediate financial benefits of final expense sales compared to the slower returns from Medicare enrollments. They share insights on how this can affect an agent's cash flow and business strategy.


    - **Renewal Income**: Chris and Nick tackle the often overlooked aspect of renewals in final expense sales. They question the short-term focus many agents have and advocate for a strategy that considers long-term financial health through renewals.


    - **Challenges for Agency Owners**: The episode also touches on the risks and responsibilities faced by smaller agencies when agents focus on short-term gains, including issues like roll-up debt and the impact of new carriers on the market.


    - **Agent Recruitment and Retention**: Discuss the pitfalls of attracting agents with new, untested carriers and the importance of building a culture focused on sustainable growth rather than chasing the latest "shiny object".


    **Key Questions Answered:**

    - Can Medicare agents effectively sell final expense insurance?

    - What are the key differences between enrolling and selling in insurance?

    - How should agents consider renewal income in their sales strategy?

    - What are the potential pitfalls for agencies when transitioning to or expanding into final expense sales?


    **Engagement:**

    - We invite listeners to share their experiences or thoughts on transitioning between Medicare and final expense in the comments. Do you want to hear more about why independent agencies are cutting comp or moving to free lead models? Let us know!


    **Timestamps:**

    - [00:00] Introduction: The Leap from Medicare to Final Expense

    - [05:00] Selling vs. Enrolling: Understanding the Difference

    - [10:30] Financial Benefits: Immediate vs. Long-Term Gains

    - [18:00] The Renewal Game: Short-term vs. Long-term Strategy

    - [25:00] Agency Challenges: Managing Risk and Debt

    - [30:00] Agent Recruitment: Building or Chasing?


    **Subscribe** to "Insurance, Life, and Everything in Between" for more discussions that blend practical advice with industry insights. Don't forget to rate and review if you find value in our content!


    **Hashtags:** #InsuranceSales #MedicareToFinalExpense #SalesStrategy #AgentLife #RenewalIncome #InsuranceBusiness


    Tune in for this enlightening discussion that could reshape your approach to insurance sales!

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    36 min
  • Presenting like a Champ! | Ep. 159
    Feb 12 2025

    In this enlightening episode of "Insurance, Life, and Everything in Between," we delve into the nuances of an effective insurance sales presentation with insights from Adam's own successful strategy. Over the course of just under an hour, we unpack the elements that make a sales pitch not only informative but also engaging and persuasive.


    **What You'll Learn:**


    - **Presentation Breakdown**: We dissect Adam’s presentation, highlighting how to structure your pitch to capture and retain client interest, ensuring your message resonates on a personal level.


    - **Practical Training**: Discover why even repeated training sessions can unveil new insights. Adam shares how each session can reveal something you needed to hear for immediate application in your sales practice.


    - **Client Involvement**: Adam's technique of involving clients through thought-provoking questions is discussed, emphasizing the importance of making clients feel part of the process rather than just recipients of a sales pitch.


    - **Addressing Objections**: Learn how to anticipate and address common objections before they arise, focusing on the client's needs and the affordability of insurance solutions.


    - **Real-Life Impact**: We touch on the human side of insurance, discussing how personal stories can illustrate the necessity of having coverage for funeral expenses.


    - **Rapport Building**: Techniques for building trust and rapport with clients are explored, showcasing how genuine care can transform a sales interaction into a meaningful conversation.


    - **Closing the Deal**: Adam shares his methods for confidently closing sales, ensuring that clients feel good about their decision while you secure the sale.


    **Key Highlights:**

    - The art of engaging clients in a way that feels natural and caring.

    - Strategies for preempting objections to streamline the sales process.

    - The balance between sales talk and genuine human connection.

    - How to make insurance sales about the client’s future and peace of mind.


    **Resources:**

    - For those interested in Adam’s full presentation and accompanying script, head over to [unitylifegroup.com/careers](http://unitylifegroup.com/careers), submit an inquiry, and specify your request in the notes.


    **Engagement:**

    - We encourage listeners to share their feedback, questions, or personal sales stories on our social media platforms or through our website.


    **Episode Timestamps:**

    - [00:00] Introduction to Adam’s Presentation

    - [02:15] The Structure of a Compelling Pitch

    - [10:30] Engaging Clients Through Questions

    - [20:45] Understanding and Overcoming Objections

    - [35:00] The Human Element in Sales

    - [45:20] Techniques for Closing Sales with Confidence


    **Subscribe** to "Insurance, Life, and Everything in Between" for more episodes that bridge the gap between sales techniques and the human experience of insurance. Don't forget to leave us a review or share this episode if you found the insights valuable!


    **Hashtags:** #InsuranceSales #LifeInsurance #SalesMastery #ClientEngagement #AdamPresentation #Podcast


    Tune in and transform your approach to insurance sales!

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    1 h et 3 min
  • A Referral Goldmine | Ep. 158
    Feb 5 2025

    A Referral Goldmine


    In this episode of "Insurance, Life, and Everything in Between," we sit down with Erin, an experienced insurance agent with a knack for turning client relationships into a robust referral pipeline. With over 15 years in the field, Erin shares her journey from being a captive agent to becoming a successful independent insurance professional in Michigan.


    **What You'll Learn:**


    - **Erin's Origin Story:** How Erin transitioned from working for two companies as a captive agent to embracing the freedom and challenges of independence in 2012.

    - **Referral Goldmine:** Erin divulges her unique approach to generating referrals:

    - **Setting Expectations:** She teaches how to "plant seeds" for referrals during the initial client interaction.

    - **Incentivizing Referrals:** Explore Erin's methods of using gift cards and bonuses to encourage clients to refer others.

    - **Step-by-Step Referral Gathering:** A practical guide from warm-up to follow-up, ensuring you can implement her strategies immediately.


    - **Local Market Advantage:** Gain insights into working in unique markets like Northern Michigan, including the nuances of dealing with island communities and rural clients.


    - **Real-World Success:** Erin shares anecdotes of how she converted referrals into high-value, long-term clients, emphasizing the quality over quantity approach.


    - **Interactive Q&A:** We answer burning questions on how to instill urgency in referral calls, managing rejections, and the importance of consistency in referral requests.


    **Key Takeaways:**

    - The power of referrals in reducing lead acquisition costs.

    - How to maintain momentum in your referral strategy to keep your business growing.

    - The benefits of understanding and adapting to your local market's unique characteristics.


    **Episode Highlights:**

    - [00:02] Erin's Introduction and Career Path

    - [05:10] Detailed Referral Strategies and Techniques

    - [12:45] Practical Steps for Effective Referral Collection

    - [20:30] Exploring Michigan's Insurance Landscape

    - [30:00] Q&A on Referrals and Practical Application


    **Call to Action:**

    - Subscribe to "Insurance, Life, and Everything in Between" for more expert advice on insurance practices and life beyond sales.

    - Leave a review if you found this episode helpful, and share your thoughts or questions in the comments.

    - Follow us on social media for updates and additional content.


    **Hashtags:**

    #InsurancePodcast #ReferralMastery #ErinScott #InsuranceSales #LifeInsurance #BusinessGrowth #MichiganInsurance

    "Insurance, Life, and Everything in Between" is your go-to source for navigating the complexities of the insurance industry while exploring life's broader aspects. Join us weekly for stories, strategies, and inspiration that go beyond the policy.



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    32 min
  • Slaying the Insurance Game | Episode 157
    Feb 4 2025

    Slaying the Insurance Game: Modern Slang, Lead Generation, and Sales Tactics"

    Dive into the dynamic world of insurance sales with Adam Bersan and Chris on this episode of "Insurance Life and Everything In Between." We kick off with a light-hearted discussion on how today's slang, like "slay" and "preppy," has infiltrated not just our kids' conversations but also our professional lives.


    From there, we shift gears to tackle the nitty-gritty of the insurance business, focusing on what it takes to succeed in the final expense market. Adam, with his vast experience, shares insights from his time at Security National Life and his new venture with Unity Life Group, highlighting the importance of training agents to become top producers.


    We explore:


    - **Lead Management:** Why consistent lead ordering is crucial, and how even a small investment can yield significant returns. Discover the story of John Washo, who turned a $275 lead spend into $3,000 in premium.

    - **Sales Techniques: From cold door knocking to mastering the art of setting appointments, we break down effective strategies for connecting with potential clients.

    - **Agent Empowerment: Learn about Adam's philosophy on training and development, emphasizing simplicity and loyalty to a product and company to become an expert.

    - **Adapting to Change: We discuss how the industry has evolved and how agents can adapt their approach to stay relevant and successful.


    Whether you're a seasoned agent looking to refine your approach or a newbie eager to learn the ropes, this episode is packed with actionable advice, real-world examples, and a dash of humor. Join us for a session that's not just about insurance, but about slaying it in your business endeavors.


    Connect with Us:

    AdamBrsan.com for weekly training emails

    - YouTube: Adam Brsan and Insurance Life and Everything in Between


    Tune in for a blend of education, entertainment, and inspiration to help you slay it in the insurance industry!

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    1 h et 32 min
  • Navigating the Insurance Maze | Ep 156
    Jan 29 2025

    Navigating the Insurance Maze | Episode 156


    Join us on this week's episode of "Insurance Life and Everything in Between" as we delve into the riveting journey of Johnny Nitafan, from his days serving coffee at Starbucks to becoming a pivotal figure in the insurance industry. Johnny shares the trials and triumphs of his first three years as a licensed agent, highlighting the pivotal moment when he decided to switch from cold door knocking to leveraging life insurance leads for high earnings.


    In this candid conversation, Johnny opens up about the challenges of industry churn, the reality of high expectations set by family legacies, and the strategic moves he made that led to his success. We explore the concept of "auto terminate at 10K", a protective measure for agents, and discuss the implications of marketing strategies like "fly out and feed" in the recruitment landscape.


    Johnny also gives invaluable insights into the mechanics of telesales, breaking down the essentials of lead nurturing, speed to lead, and the importance of persistence in sales. Whether you're an aspiring agent, a seasoned professional, or just curious about the insurance world, this episode is packed with lessons learned from mistakes, successes, and the gritty reality of building a career in insurance.


    Don't miss this deep dive into personal growth, industry transparency, and practical advice for navigating the insurance sector. Subscribe now, share with your network, and join the conversation at Johnny's new Life Insurance Telesales Mastery group for more exclusive content and weekly insights from top producers.

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    40 min