Épisodes

  • The Feedback Sandwich

    The Feedback Sandwich
    Oct 28 2024
    Our guidance on the Feedback Sandwich.
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  • "Is That What You Want” - Not Recommended

    "Is That What You Want” - Not Recommended
    Oct 21 2024
    Our guidance on using "Is that what you want?" in the Manager Tools Feedback Model.
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  • Celebrate Yellow Tasks - Part 2

    Celebrate Yellow Tasks - Part 2
    Oct 14 2024
    Part 2 of our guidance on how to change the ways you interact with your team when it comes to keeping work on time.
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  • Celebrate Yellow Tasks - Part 1

    Celebrate Yellow Tasks - Part 1
    Oct 7 2024
    Part 1 of our guidance on how to change the ways you interact with your team when it comes to keeping work on time.
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  • What If Your Direct Says No To Change?

    What If Your Direct Says No To Change?
    Sep 30 2024
    What happens when you ask a direct to change for the better and they say no? Are they resisting all changes now? Is there something going on you don’t know about? Are they going to be a problem going forward? Are they developing an attitude? Uh-oh.
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  • How To Respond To A Grievance - Part 4

    How To Respond To A Grievance - Part 4
    Sep 23 2024
    What happens when one of your directs, or even not a direct, files a grievance against you? How should you respond? What are the rules? What can you do, and what should you do, and how should you do it? It's a rare event for a Manager Tools manager, so the Christmas Rule applies. But we'll tell you here exactly what to do and how to respond.
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  • How To Respond To A Grievance - Part 3

    How To Respond To A Grievance - Part 3
    Sep 16 2024
    What happens when one of your directs, or even not a direct, files a grievance against you? How should you respond? What are the rules? What can you do, and what should you do, and how should you do it? It's a rare event for a Manager Tools manager, so the Christmas Rule applies. But we'll tell you here exactly what to do and how to respond.
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  • How To Respond To A Grievance - Part 2

    How To Respond To A Grievance - Part 2
    Sep 9 2024
    What happens when one of your directs, or even not a direct, files a grievance against you? How should you respond? What are the rules? What can you do, and what should you do, and how should you do it? It's a rare event for a Manager Tools manager, so the Christmas Rule applies. But we'll tell you here exactly what to do and how to respond.
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    Moins d'une minute