Effective Root Cause Analysis (RCA) goes beyond surface-level fixes to drive lasting improvements. In this episode, Helen Swanson, VP of Quality & Engineering at Sportech Inc., shares insights on defining problems, eliminating bias, and using RCA tools like the three-legged 5 Why to prevent recurring issues. Learn how to collect reliable data, engage cross-functional teams, and implement mistake-proofing strategies that create real change in manufacturing.

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Podcast Resources:

• Professional Yellow Belt Certification
• 6 Sigma Problem-Solving Bundle - Free Download
• Root Cause Analysis Workshop

Learn from Christine Olson, Marketing Manager at Midwest Rubber, as she outlines how manufacturers can integrate marketing to bridge the gap between technical processes and customer relationships. Gain practical strategies to align marketing with operations, utilize customer feedback for continuous improvement, and craft compelling stories that emphasize quality and expertise. This episode delivers actionable takeaways to drive collaboration, enhance processes, and build stronger customer connections.

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Podcast Resources:

• Sales & Marketing Peer Group

Gain insights from manufacturing leaders, Steve Zweber, VP of Global Print Manufacturing, Operations & Distribution at Thomson Reuters, and Russ Soukup, President and CEO of Advanced Volumetric Metrics on economic trends, AI, recruiting, and retention.

Together, they share their perspectives on economic trends, the evolving role of AI in manufacturing, strategies for recruiting and retaining top talent, and implementing operational excellence across teams. From navigating labor shortages to leveraging AI for efficiency and innovation, this episode offers actionable insights for manufacturers aiming to stay competitive in today’s fast-paced industry. This conversation is packed with strategic ideas you can implement in your organization.

Podcast Resources:
• Peer Groups - Find Your Peer Group to start benchmarking, networking, and learning best practices alongside fellow manufacturers
• 5 Behaviors Sabotaging Senior Leadership

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