• Marcus Mossberger - Closing the Trust Gap Podcast

  • Feb 13 2024
  • Durée: 34 min
  • Podcast

Marcus Mossberger - Closing the Trust Gap Podcast

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  • Closing the Trust Gap Podcast

    Episode #2 - Hope Within the Workplace with Marcus Mossberger

    Marcus Mossberger - Future of Work Strategist

    Marcus’s LinkedIn Profile: https://www.linkedin.com/in/mmossberger/


    1:40 - Getting to know Marcus and the work he does

    3:56 - The timely and the timeless

    5:24 - The data behind people leaving their jobs

    8:18 - Defining “trust” through the definition of “hope”

    9:59 - Challenges companies face trying to communicate hope to their customers

    12:54 - How to think intentionally about hope in the workplace

    15:11 - Activating empathy to build trust

    16:06 - When did hope become a significant pursuit for Marcus?

    18:18 - Creating intentional conditions for hope within a work environment

    19:10 - Why internal mobility is important

    20:49 - Delineating between management and leadership

    24:36 - Problems that organizations fall into that reduce the hope of employees

    25:19 - Using generative AI for more consistency in the workplace

    28:54 - Active listening

    31:12 - Connecting with Marcus


    “People don’t care how much you know until they know how much you care.”


    The Closing the Trust Gap Podcast is proudly sponsored by TrustCentric
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