• Mindful Onboarding for Small Businesses

  • Jun 6 2024
  • Durée: 37 min
  • Podcast

Mindful Onboarding for Small Businesses

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  • Résumé

  • In this one, I'm delighted to be joined by @Wenceslyne Ong, the Founder of @Elite LVL, a business operations consulting firm with a world-class customer onboarding and continuous improvement framework, helping cost conscious businesses scale.

    In this broad ranging conversation, Wenceslyne and I cover all that you need to know about having a strategic and mindful approach to staff onboarding in small and growing businesses.

    🌟 Some of my favourite parts were:

    ✅ How the experience at companies such as Google and Fed Ex inspired Elite’s onboarding mindset;

    ✅ Why small companies should focus on experience to compete with the larger multinationals;

    ✅ How onboarding is part of an holistic approach to treating employees in the right way;

    ✅ How the employee’s individual culture should be considered when onboarding;

    ✅ Why having a great onboarding program increases staff retention by 82%.
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Développement commercial et entrepreneuriat Gestion et leadership Économie
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