This episode accompanies Module 9 of the course, which is about the appraisal of the data, information and evidence gathered within the organisation. The acquisition of this evidence is covered in Module 8 and its corresponding podcast episode.

In this episode we continue to consider some of the wider aspects associated with the use of organisational data. Why we can’t take it’s quality for granted; how it can be highly misleading if we don’t know where it comes from and how it’s created, and how people can continue using it for years in ignorance of its shortcomings.

The excitement around Big Data and data analytics is also discussed, to see whether these are all they are cracked up to be! And we look at the complexity associated with key performance indicators (KPIs) which again can lock us into repetitive behaviour, without questioning their value.

Once again, the importance of taking decisions based on multiple sources of evidence is reinforced.

Link to the video mentioned by Jeroen Stouten

Host: Karen Plum

Guests:

• Eric Barends, Managing Director, Center for Evidence-Based Management
• Martin Walker, Director of Banking & Finance at Center for Evidence-Based Management
• Jeroen Stouten, Professor of Organisational Psychology, KU Leuven University
• Ravishanker Jonnalagadda, Senior Expert Data Science, People Analytics , Novartis Healthcare

Find out more about the course here: https://cebma.org/resources-and-tools/course-modules/