Épisodes

  • Future-Proofing Fresh Produce: Max Teplitski's Blue Ocean Strategy® in Action
    Nov 3 2025
    On this episode of On the Brink, I sat down with Dr. Max Teplitski—Chief Science Officer at the International Fresh Produce Association (IFPA)—to explore how a mindset is reshaping food safety, member value, and the future of a global industry. Max has practiced Blue Ocean thinking since his days as a professor, and today he's applying it at scale across a trade association that represents the entire fresh produce supply chain—from seed and inputs to retailers worldwide. From Competing to Creating: IFPA's Three Strategic Pillars Rather than fighting for attention in crowded "red oceans," IFPA reframed growth around three pillars that create new value for members and consumers alike: Future-proofing the industry amid climate volatility, supply chain complexity, and labor constraints.Worldwide influence for a global industry, recognizing interconnected markets and trade rules.Personalized member experience at scale—so each company (and individual) gets relevant, timely insight. This is classic Blue Ocean Strategy®: reduce what no longer adds value, eliminate legacy activities that drain resources, raise what customers truly care about, and create new offerings that unlock demand. Want a concise primer? Read our FAQ: What is Blue Ocean Strategy and Why It's the Smartest Way to Rethink Growth Personalization at Scale: AI That Stays Inside the (Trusted) Data One of IFPA's boldest moves is an AI-powered intelligence engine built on verified, curated data. Members can ask context-rich questions—"I'm in the Florida Panhandle planting winter crops; should I prioritize Asian greens, spinach, or baby lettuce?"—and receive synthesized answers spanning consumer trends, point-of-sale data, and operational considerations. The goal isn't more email; it's relevance on demand. This same platform enables on-demand micro-training. Need a five-minute safety huddle for a harvest crew—in Portuguese? The agent can generate it instantly from vetted guidance. That's value innovation: meeting real-world needs at the moment of work. Watch our video here Food Safety as a Promise—and a System Because most fresh produce is consumed raw, food safety is a shared responsibility between the producer and the consumer. IFPA's "supply chain of the future" work extends beyond traceability to quality, shelf-life, and incentives. With lot-level tracking and standardized practices—from field handwashing stations to controlled processing protocols—the industry continues to elevate both safety and transparency while extracting actionable value from the data generated along the way. Advocacy and a Community of Practice Some work will never be outsourced to algorithms. Advocacy—telling the industry's story to regulators and decision-makers—remains human, relational, and essential. In parallel, IFPA is designing a community of practice for food safety and sustainability professionals. Whether virtual, in-person, or hybrid, the north star is the same: connect practitioners to share what works, accelerate learning, and scale innovation. Culture Eats Strategy (and Then Powers It) Max underscores a truth we see in every successful transformation: strategy only sticks when culture supports it. IFPA treats culture as a system—meeting quarterly to practice competencies such as trust, communication, and agility, and to build behaviors into everyone's plan. That operating rhythm makes it easier to reduce or eliminate legacy programs and redirect resources toward higher-value offerings without losing the organization in the process. Three Takeaways You Can Use Now Stop competing; start creating. Use the Four Actions Framework to eliminate, reduce, raise, and build around what your customers actually value.Deliver relevance at the moment of need. Move from content push to context-aware personalization (AI helps when it's grounded in trustworthy data).Design for culture change, not just strategy change. Build the muscle—trust, communication, and agility—so your team can live the strategy. Blue Ocean Strategy isn't about inventing the next iPhone; it's about assembling a thoughtful portfolio that meets unmet needs better, faster, and more sustainably than the market expects. IFPA's journey shows how nonprofits and associations can open new market space—not by shouting louder, but by serving smarter. Further reading: FAQ – What is Blue Ocean Strategy and Why It's the Smartest Way to Rethink Growth And our white paper: Time to Find Your Blue Ocean Strategy Connect with me: Website: www.simonassociates.netEmail: info@simonassociates.netBooks: Learn more about our books here: Rethink: Smashing the Myths of Women in Business Women Mean Business: Over 500 Insights from Extraordinary Leaders to Spark Your Success On the Brink: A Fresh Lens to Take Your Business to New Heights Listen + Subscribe: Available wherever you get your podcasts—Apple, Spotify, Stitcher, YouTube, and more. If you enjoyed ...
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    37 min
  • Peace Through Business Webinar with Monica Smiley
    Oct 29 2025
    Peace Through Business: Building Peace by Empowering Women Entrepreneurs In a world often torn by conflict, peace through business may sound like a lofty goal. Yet for nearly two decades, that's exactly what Dr. Terry Neese , Monica Smiley, and the Peace Through Business Program have been accomplishing—helping women in Afghanistan, Rwanda, and now Uganda rise as entrepreneurs, leaders, and community changemakers. In the final episode of my three-part Peace Through Business podcast series, I was joined by Monica Smiley, president and founder of the Enterprising Women Foundation and publisher and CEO of Enterprising Women magazine. Monica, a long-time champion of women entrepreneurs worldwide, shared the remarkable journey of Dr. Neese, the founder of Peace Through Business, and how the Enterprising Women Foundation has joined forces to carry that mission forward. A Vision Born from a Call to Action The story began nearly twenty years ago when First Lady Laura Bush called Terry Neese with a bold request: travel with her to Afghanistan to help empower women through entrepreneurship. Despite her husband's warnings about the risks, Terry packed her bags and boarded a plane. What she witnessed changed her life. Soon after, she founded the Peace Through Business Program under the IEEW banner—a leadership and entrepreneurship training initiative designed to equip women in post-conflict nations with the tools to rebuild their lives and their communities through business ownership. Terry was no stranger to pioneering women's initiatives. She had co-founded Women Impacting Public Policy (WIPP), served as a president of NAWBO (National Association of Women Business Owners), and played a pivotal role in passing H.R. 5050, the landmark legislation often called the "Big Bang" of women's entrepreneurship by creating the National Women's Business Council, laying the groundwork for a network of Women's Business Centers across the nation, and changing archaic laws that kept women from getting credit in their own names. From her base in Oklahoma City, this native of Cookie Town, Oklahoma, went on to build a global movement rooted in one core belief: economic empowerment is the path to peace. From Afghanistan to Rwanda: Courage in Action What began as a training program for Afghan women quickly expanded. Within a year, Peace Through Business added Rwanda, a country rebuilding after the genocide that took more than 800,000 lives. "In Rwanda," Monica shared, "women literally held up the sky after the genocide." Many were left as heads of households and community leaders. With support from Peace Through Business, these women learned to create sustainable enterprises that fueled their country's recovery. Rwanda is now one of the few nations in the world where women hold a majority in Parliament, a testament to their determination and leadership. One unforgettable example is Chantal, a graduate of the program who turned a personal crisis into opportunity. After a car accident left her vehicle stranded abroad for repairs, she realized there were no local body shops. Determined to change that, she founded the first woman-owned auto repair business in Rwanda—and even created the National Garage Owners Association to help others follow her lead. When Monica presented Chantal with the Enterprising Woman of the Year Award, both women were moved to tears. "She had lost over 200 family members during the genocide," Monica recalled. "It was the only time I've ever broken down during a speech. The resilience of these women is indescribable." Adapting and Persevering Through Crisis The fall of Afghanistan to the Taliban in 2021 brought enormous challenges. The program's Afghan director, Manizha, happened to be in the U.S. when the country collapsed. She immediately called her team, instructing them to destroy records to protect participants from reprisal. In the days that followed, Peace Through Business helped over 300 graduates escape the country while continuing to support those who remained. Today, the Afghan program operates entirely online. The women meet virtually several times a week in a ten-week course covering business planning, marketing, finance, taxation, and leadership. Because many participants lack internet access, the program covers their connectivity costs. As Monica noted, "It's like a mini-MBA. The women are committed attendance is strict, there are assignments, tests, and business plans are developed." Graduates then join the Peace Through Business Alumni Association, where they mentor other women and "pay it forward." The results have been extraordinary: alumnae have launched new ventures, expanded into export markets, and even entered politics as ministers and policymakers. Watch our video on YouTube Here: A Call to Action: Women Helping Women Monica's message is clear—these programs depend on us. With cutbacks to international aid, nonprofit funding is tighter than ever, ...
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    33 min
  • Peace Through Business Webinar #2
    Oct 9 2025
    Peace Through Business: How Women in Rwanda and Afghanistan Are Rebuilding Nations Through Entrepreneurship In this special episode of On the Brink with Andi Simon, I continue our series spotlighting Peace Through Business, a remarkable program empowering women entrepreneurs in Afghanistan, Rwanda, and beyond. The stories are profound, the impact undeniable, and the lessons universal: when women rise, entire nations begin to heal and prosper. As a corporate anthropologist and Blue Ocean Strategist, I want to remind us at the start: "When you invest in a woman entrepreneur, you invest in her family, her community, and her country's future." This conversation brings together Monica Smiley, publisher of Enterprising Women Magazine; Chantal Munanayire, Peace Through Business Program Director for Rwanda, Uganda, Canada, and the UK; and Manisha Wafeq, who leads the Afghanistan initiative. Each share not only how the program works but how it transforms lives — economically, socially, and spiritually. Creating Peace Through Business When Enterprising Women Foundation assumed stewardship of Peace Through Business in 2024, it became the natural extension of its mission to empower women globally. Monica Smiley explains that Enterprising Women began 25 years ago as a publication to celebrate women entrepreneurs but soon evolved into a global movement. "About 12 years ago," she recalls, "we launched the Enterprising Women Foundation to mentor girls in underserved communities across 30 U.S. cities. Then, by inheriting the Peace Through Business program, we broadened our mission — from helping American women entrepreneurs to supporting women rebuilding countries after conflict." Originally founded by Dr. Terry Neese at the request of former First Lady Laura Bush, the Peace Through Business program provides an intensive education in entrepreneurship, leadership, and civic responsibility. It began in Afghanistan, where women were often excluded from public life, and expanded into Rwanda, a country rebuilding its social and economic fabric after the 1994 genocide. Monica remembers traveling to Rwanda in 2014 and again in 2018. "The transformation in just four years was stunning," she says. "There were new hotels, a thriving convention center, and a new sense of hope. Women who once dreamed of a single business now run two or three. They are not waiting to be rescued — they are building the future themselves." Chantal's Journey: From Survivor to Mentor Few embody that spirit more than Chantal Munanayire. A survivor of Rwanda's genocide, Chantal rebuilt her life — and her country — one business at a time. In 2009, she broke barriers by opening the first woman-owned car repair and paint shop in Kigali, the capital city. "When I began, I didn't even know what a business plan was," she says with a laugh. "I was passionate but directionless. Through Peace Through Business, I learned to plan, to lead, and to see my company as separate from myself. That gave me freedom — and power." Today, Chantal runs the program across several countries and has mentored hundreds of women. "The women who come to us are determined but often afraid," she explains. "We teach them to turn that fear into focus. Once they succeed, they return to mentor others. That's how we build a sisterhood." She shares stories of women who began as small vendors and now own supermarkets, or dairy farmers who built shopping centers. "When one woman thrives, she brings ten others along," Chantal says. "That's how you build a country." Education, Mentorship, and Advocacy Peace Through Business unfolds in three powerful stages: Education– Ten weeks of in-country classes covering marketing, finance, leadership, and business planning.Leadership Development– A cultural and professional exchange in the U.S., where top graduates attend the Enterprising Women Conference to meet mentors and global leaders.Pay It Forward– Graduates return home to mentor others, advocate for policy reform, and expand the reach of women in leadership. As Manisha Wafeq explains, "This is not a one-week seminar. It's a life-changing journey. Our women become educators, activists, and community builders. They learn that business is not only about profit — it's about peace. And after they graduate, they pay their knowledge forward to other women and join our alumni association." A Call to Action: Supporting Women Who Change the World The episode closes with a powerful reflection from Monica and Andi: sustainable change requires participation. The program's impact depends on mentorship, funding, and global awareness. "This is a Blue Ocean in action," says Andi Simon. "These women are not competing in crowded markets. They're creating new ones — new industries, new opportunities, new futures." Monica adds, "We've given the Enterprising Women of the Year award to one Afghan and one Rwandan woman annually for nearly two decades. Seeing them stand on ...
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    30 min
  • Peace Through Business Webinar #1: Afghanistan
    Sep 30 2025
    When it comes to peacebuilding, business might not be the first answer that springs to mind. But for almost two decades, the Peace Through Business program has proved empowering women entrepreneurs is one of the most effective ways to repair broken societies. This was the first webinar in a series of three aimed at introducing people to the program's roots in Afghanistan, the women whose lives were changed and how urgently this work needs continued support - and growth. Watch our Interview Here. From Vision to Reality The Peace Through Business program was started by Dr. Terry Neese nearly 20 years ago at the suggestion of First Lady Laura Bush. The aim was humble but audacious: to empower Afghan women to enter their country's economic life, become business leaders and play a role in rebuilding a nation emerging from the darkness of Taliban rule. The public-private aspect of this from the very beginning made it different. This autonomy enabled the program to be flexible, creative and genuinely responsive to women. It also espoused a philosophy of paying it forward — the graduates were urged to not only expand their own businesses, but also to be advocates for others and create policies that would lift up other women across Afghanistan. Peace Through Business Program with Lasting Impact More than 900 Afghan women have been trained and mentored through Peace Through Business since 2007. These women are one of a kind trailblazers in every way. They have started Afghanistan's first printing press owned by women, established women's gyms to encourage health, ventured into logistics companies and forged a path into fields once thought inappropriate. One alum alone, for instance, sold her jewelry to fund a dried fruit-exporter dream. With the support of the program, she developed a business plan, figured out how to negotiate with international buyers and eventually, became one of the country's top exporters — until Taliban control prompted her to shut down operations. Today, she is building again, with resilience and strength. Other graduates teamed up to form the country's first Afghanistan Women's Chamber of Commerce and Industry. This advocacy group turned into the Afghan Women's Chamber of Commerce and Industry, which helped influence national trade policy, procurement laws and industrial land allocation processes — to ensure that women business owners were included in plans for the future. These are not small wins. They embody seismic cultural changes in a country where women were once banished from public life. Persevering Amid Crisis This whole success story was upended on August 15, 2021, when the Taliban reconquered Afghanistan. Decades of advances for women were rolled back in a single day. Gender Apartheid Since then, more than 130 decrees have curtailed women's rights, whatever those might be to a Muslim cleric in this type of Islamic state. But the women of Peace Through Business aren't ready to quit. Many are now operating home-based businesses, needing little more than a smart phone to connect with trainers and mentors. Former college professors, nonprofit workers and government employees — now unable to practice their professions — are remaking themselves as entrepreneurs. Their steadfastness to create livelihoods for themselves and others is an act of resistance and hope. Training That Changes Lives At its essence, Peace Through Business is more than a workshop or a certificate program. It's a meticulously planned learning trajectory. The participants acquire practical business skills — from writing business plans, to marketing and export. They are matched with mentors, often through virtual "e-mentoring," enabling supporters from across the world to walk alongside them in their growth. Above all graduates take with them more than knowledge. They come away with a sisterhood —women committed to lifting one another. It's this network that supports them through hard times and drives the ripple effect of change in their community. Why Now Matters--Why You Matter More Than Ever This year, more than 120 Afghan women applied for just 35 slots in the program. Demand is exponentially greater than supply at present. In a world where Afghanistan is fading from the headlines, never has the help been needed more. "There is no other program that rivals it," Monica Smiley, publisher of Enterprising Women and president of the Enterprising Women Foundation said in a webinar, "No matter where you are or what your career is … if you really want to make a difference in this world — significant difference — I can't think of a better example than the Peace Through Business program." How You Can Help Afghan women are not seeking charity, they are asking for opportunity. And we can help provide it. With a contribution, you are providing support for training programs, mentoring and small grants that enable women to begin or rebuild businesses. When you volunteer as a mentor, you're sharing ...
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    34 min
  • Alan Gregerman: Small Steps, Big Changes and the Wisdom of Ignorance
    Sep 29 2025
    On this episode of On the Brink with Andi Simon, I had the pleasure of speaking with Alan Gregerman, an internationally recognized authority on business strategy, innovation, and the hidden potential within all of us. Known as the "Robin Williams of Business Consulting," Alan brings humor, humanity, and deep insight into how we can adapt, grow, and innovate in a world changing faster than ever before. I couldn't wait to share this podcast with you! My friend and innovation mentor, Alan Gregerman, joined me on On the Brink with Andi Simon for a stimulating conversation that digs into the interesting challenges facing all those who want to find their own best way of innovating. The "Robin Williams of Business Consulting," Alan injects humor, humanity, and leading-edge thinking into the brutal truth about how we need to adapt, change & innovate so now we win in a world changing faster than ever. Alan's latest book, "The Wisdom of Ignorance: Why Not Knowing Can Be a Catalyst for Innovation in an Uncertain World," reminds us that our lack of knowledge can be the source of the greatest discovery. During our conversation, we discussed his unique personal journey, his desire to help others reinvent themselves, and the most critical skills for all of us to cultivate to succeed in a world of disruptions. Curiosity Begins Early Alan revealed that his interest in other cultures began in early life. His mother, a specialist in world history, and one cherished gift — an atlas — prompted him never to stop learning and exploring. That early sense of curiosity would eventually form the basis of his career: to help businesses and individuals look beyond what they know, he tells them, to find new ideas in unexpected places. This investigative spirit has characterized his writing, from Lessons from the Sandbox (about reclaiming the creativity of childhood) to Surrounded by Geniuses (on how ordinary people and ideas can spur innovation) to The Necessity of Strangers (for why we must connect with people unlike ourselves). Now, with The Wisdom of Ignorance, he contends that expertise is not sufficient: we must develop the courage to say "I don't know" and use that humility to drive our future expos. Why Adults Resist Change A common refrain in our conversations was how hard it is to make a change. Alan reminded us that whereas 10% of people are quick to embrace new concepts, and another 10% resist vigorously, the rest of us tend to be somewhere in between. This resistance is not only cultural — it's neurological. Because our brains are wired to conserve energy, they will always prefer established habits over new things to learn. It's why Alan emphasized that innovation frequently demands creating small, quantifiable experiments. We can try ideas out incrementally rather than insisting on wholesale change overnight. These experiments help build confidence, reduce fear, and allow us to adjust more organically to the world as it changes. Watch our video of our podcast on YouTube. Wisdom of Ignorance Alan's methodology is based on what he dubs the six fundamental skills for flourishing in uncertain times. Central to them is purpose. Without something transformative and exciting enough to wake up for, innovation merely wanders around aimlessly. Clarity of purpose, whether it's in a for-profit or not-for-profit organization, is what leads to curiosity and experimentation, which begets growth. "When I speak with people at non-profits, one of the common themes you'll hear is a greater sense of purpose than businesses," Alan says that both sectors need to revisit and sharpen their "why constantly." "Best is a space that's kind of a moving target," as he put it. What works today is no guarantee of relevance tomorrow, and without purpose, even the greatest idea can lose its impact. The Six Essential Capabilities of an Innovative Organization Alan boiled it down to six related skills - all of which are the building blocks of his book and consulting practice: 1. Purposefulness – Commit to something worth doing that is meaningful. 2. Curiosity – Ask for inspiration and you will find it, remembering that behind most great ideas is the thinking of others. 3. Humility – Acknowledge we don't have all the answers, discovery starts with an open mind. 4. Respect – Respect everybody and everything, they are coming from somewhere unexpected. 5. Focus Forward – Peer into the future with a focus on newer trends, cultures, and ideas. 6. Paranoia: Stay aware of the fact that competitors and threats are always on your heels. These habits together prompt us to adopt what Santayana gleefully termed "enlightened ignorance" — a stance that appreciates not knowing as yet as the beginning rather than the end of knowledge. Lessons for Leaders As an anthropologist, Alan's take felt eerily familiar. We both believe that growth is often staring organizations in the face, disguised in plain sight — if only they can look beyond their ...
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    43 min
  • Laurie Hirsch Schulz on Navigating Change with Purpose
    Sep 21 2025
    In this episode of On the Brink with Andi Simon, I had the pleasure of sitting down with Laurie Hirsch Schulz, a transformational coach, nonprofit leader, and founder of LHS Coaching. Laurie's career journey—from over two decades in corporate marketing at Kraft Foods and Visa to becoming a trusted coach and community leader—offers a powerful reminder that change is not something to resist but to embrace. Laurie brings to her clients a unique blend of corporate savvy, coaching expertise, and a deep passion for helping people find clarity when they reach what she calls inflection points. These are moments when life nudges—or pushes—you to recognize that what once worked no longer does. Whether it's career dissatisfaction, a health scare, a layoff, or simply the realization that you're ready for something new, inflection points are opportunities to redefine what comes next. From Corporate Success to Coaching Purpose Laurie enjoyed a successful career at Kraft Foods and Visa, thriving in marketing and strategy roles. But after more than 20 years, she hit her own inflection point: the work no longer aligned with her values. Rather than pushing through, she took a bold step. She negotiated an exit plan, gave herself what she called a "reboot year," and invested in coaching and reflection. That pause was pivotal. Laurie discovered that what she loved most wasn't just the marketing itself, but the mentoring, coaching, and team-building along the way. Out of that realization grew her coaching practice, where she now helps others navigate the complexity of transition. The Power of a Personal Compass Laurie's process begins with what she calls a personal compass. This is more than a vision statement—it's a grounding framework built around four key elements: Core Values – The non-negotiables that must guide decisions and actions. Mission – How you want to impact the world and show up in it. Energies – The activities, relationships, and pursuits that light you up. Capabilities – The skills and strengths that differentiate you, not just what you can do, but what you want to do. This compass serves as a touchstone, allowing clients to navigate life and career changes with greater clarity and confidence. It becomes especially powerful during times of uncertainty, when the "shoulds" of culture or family expectations may cloud what truly matters. Experimentation and the Permission to Change Clarity, however, is not enough. Laurie stresses the importance of experimentation—testing possibilities in small, manageable ways. That might mean scheduling coffee conversations with people in new fields, volunteering in a nonprofit role, or taking on stretch projects at work. These experiments open doors to new opportunities and perspectives while reducing the fear of change. And this is where Laurie offers something many of us forget: permission to change. So often, we keep doing what we've always done—even when it makes us unhappy—because it feels safe or because others have boxed us in. Laurie helps clients give themselves the grace and courage to step through new doors, even if what's on the other side looks different than expected. Coaching as a Gift to Yourself Laurie distinguishes coaching from therapy or consulting. Therapy often looks backward; consulting provides external solutions. Coaching, in contrast, is about partnering with clients to ask the right questions, surface insights, and guide them forward. It is future-focused, client-led, and deeply transformative. As Laurie puts it, coaching is a gift—a purposeful pause that helps you reconnect with who you are, gain confidence in your strengths, and create a future aligned with your values. Watch our video podcast on YouTube. Key Takeaways Listen to the inner voice. When something no longer feels right, don't ignore it. Inflection points are signs it's time for change. Define your personal compass. Ground yourself in your values, mission, energy sources, and unique capabilities. Challenge the "shoulds." Cultural and personal expectations can limit growth; real transformation begins by questioning them. Experiment your way forward. Try new roles, conversations, or volunteer work to clarify what resonates before making big leaps. Give yourself permission. You don't need to stay stuck in a box. Change is not failure—it's an act of self-leadership. Coaching is an investment. Partnering with a coach can help you pause, reflect, and move forward with confidence and clarity. Laurie's story is a reminder that change, while uncomfortable, is often the catalyst for growth and transformation. We may not always know what's on the other side of the door, but with clarity, experimentation, and courage, we can step through and discover new ways of living and working that truly align with who we are. To learn more about Laurie Hirsch Schulz and her coaching practice, or to connect with her for a complimentary introductory session, visit her at...
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    42 min
  • Sana Ali: A Woman Entrepreneur builds Trust and Empathy
    Sep 15 2025
    In this episode of On the Brink with Andi Simon, Dr. Andi Simon welcomes a remarkable young entrepreneur, Sana Ali, whose story is as surprising as it is inspiring. Just twelve years old, Sana has already built a reputation as a digital strategist helping coaches, consultants, and creators transform their online engagement into real business results. Her journey from Karachi, Pakistan, to an international podcast platform is a testament to curiosity, resilience, and the entrepreneurial spirit. A Journey Sparked by Curiosity and Encouragement Sana's story began in 2023, when she was only ten years old. With encouragement from her mother, she shifted her time away from passive entertainment toward learning coding and building websites. Very quickly, she not only mastered skills far beyond her years but began to attract attention from adults—some twice or three times her age—who turned to her for guidance. This early success underscored a truth that continues to shape her path: ambition and focus are not limited by age. Her initial LinkedIn presence grew rapidly, amassing thousands of followers. But because she was underage, the platform eventually banned her account. Instead of giving up, Sana started again, this time with a clearer vision. Rather than focusing only on coding, she saw an opportunity to address a widespread challenge: many professionals were generating likes, comments, and followers on LinkedIn, yet struggling to convert that visibility into paying clients. Sana stepped into this gap with a simple but powerful insight—engagement is nice, but clients are better. Sana Ali is Building a New Model on LinkedIn With her fresh approach, Sana began optimizing LinkedIn funnels. She mapped out the journey from a cold prospect to a high-ticket client, showing coaches and consultants how to stop chasing vanity metrics and start building sustainable revenue. One of her earliest breakthroughs came when a skeptical prospect realized that, despite thousands of followers, they were making no money. Sana provided strategic adjustments and, to their surprise, turned the engagement into paying clients. That success story became the first of many case studies demonstrating the effectiveness of her methods. In conversation with Andi, Sana explained how the tactics of outreach have shifted over the years. Cold pitches and generic compliments that may have worked in 2015 no longer resonate in 2025. Instead, the new "currency" is trust. Building trust requires empathy, genuine compliments, thoughtful questions, and adding value without immediately pushing for a sale. For Sana, this approach is not theoretical—it is the lived experience of someone whose age initially raised doubts, yet whose results quickly silenced them. The Core of Her Success: Trust and Empathy Throughout the discussion, Sana emphasized that trust is the foundation of client relationships today. Prospects are savvy, often wary of sales pitches, and increasingly skeptical about whether they are interacting with a real human or an AI bot. Sana has mastered the art of demonstrating authenticity—through personalized conversations, empathy for her clients' situations, and valuable insights freely given before any sales conversation. One example she shared involved a client who joined a call while ill. Instead of pressing forward, Sana suggested rescheduling, showing genuine care for the individual. That small act of empathy built immediate trust, leading to a long-term client relationship. Stories like these highlight her maturity, compassion, and business acumen far beyond her years. Lessons for Entrepreneurs of All Ages The episode closes with reflections on Sana's journey and her advice for young entrepreneurs: age should never be seen as a limitation. Whether learning coding at ten or advising adults on LinkedIn strategy by twelve, she has proven that commitment and ambition can accelerate success at any stage of life. For her, the choice to spend time building a business rather than playing video games has opened doors to opportunities she once could not have imagined. For listeners of On the Brink, this episode is more than an inspiring story—it is a reminder of how quickly the business landscape is changing, and how younger generations are not just adapting but leading. Sana Ali embodies the entrepreneurial mindset: seeing opportunities, embracing change, and building trust in a world where trust itself has become the most valuable commodity. You can watch our podcast on YouTube here Connect with me: Website: www.simonassociates.netEmail: info@simonassociates.netBooks: Learn more about our books here: Rethink: Smashing the Myths of Women in Business Women Mean Business: Over 500 Insights from Extraordinary Leaders to Spark Your Success On the Brink: A Fresh Lens to Take Your Business to New Heights Listen + Subscribe: Available wherever you get your podcasts—Apple, Spotify, Stitcher, YouTube, and more. If you enjoyed this ...
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    27 min
  • Tsahala David on Sales Strategy, AI, and Revenue Growth
    Sep 7 2025
    Selling has always been at the heart of business growth—but how we sell, who sells, and what customers expect has changed dramatically. On this episode of On the Brink with Andi Simon, I spoke with Tsahala David, CEO of Great Revenue, a sales consulting firm that helps B2B software companies grow smarter and faster. With an extraordinary background—MIT MBA, tech founder, and sales leadership roles at IBM and Salesforce—Tsahala has seen sales from every angle. Her story and insights reveal not just how to grow revenue but how to thrive in a new era of sales transformation From Startup Founder to Sales Leader Tshala's journey began in Israel, where she completed military service and studied psychology before shifting into computer science. After founding her own tech company in her twenties, she confronted an early challenge many entrepreneurs face: defining her role. At first reluctant to call herself "CEO," she quickly realized that imposter syndrome had to be shed—because if you're running the business, you are the CEO That early startup experience gave her first-hand knowledge of the uphill battle founders face in selling products, building teams, and convincing investors. Seeking more tools, she went to MIT for her MBA, then built a 20-year career in sales at global giants like IBM and Salesforce, closing multi-million-dollar deals with clients like Wells Fargo and Cisco. At Salesforce, she learned what she calls the "power of sparkle"—the way a company can attract talent, customers, and attention by combining strategy with personality and brand charisma. These lessons now fuel her work at Great Revenue, where she helps companies align their sales strategies with today's market realities. Common Mistakes in Startup Sales One of Tsahala's most valuable contributions is diagnosing the mistakes founders and sales leaders make at different growth stages. Early-stage startups often believe that signing a few reseller "partners" means they have a sales team. But, as Tshala warns, relying on partners who only earn commission when they sell means sales rarely happen. The real cost isn't money—it's lost time, and in startups, six months of delay can kill your competitive advantageLater-stage companies often get compensation plans wrong. She shared a case where salespeople were paid less for online orders than phone orders. Predictably, reps discouraged online buying and insisted clients call them—hurting profitability and wasting resources. The lesson? Follow the money. Salespeople respond to incentives, so design compensation plans with the outcomes you wantSales management is another weak spot. Too often, managers don't require reps to prepare for pipeline meetings. Tshala recommends using simple forms that force reps to answer key questions—deal size, decision makers, last contact, close date. This not only helps managers track progress but also helps sellers spot gaps in their deals The Role of AI in Sales Naturally, our conversation turned to AI in sales. Tsahala sees tools like ChatGPT as game-changers for research and preparation. Instead of spending hours digging through reports, salespeople can instantly access a company's strategy, leadership, and metrics. But there's a catch: weak sellers often use AI as a crutch, staying at a generic level. Strong sellers know to go deeper, asking sharper questions and tailoring insights to the customer's specific needs. AI, Tshala argues, empowers strong sellers but won't rescue weak ones The future belongs to those who combine technology with human curiosity, empathy, and problem-solving. Shifts in Buyer Behavior Another theme we explored was the dramatic shift in how buyers engage with sellers. Older generations may remember sitting across the table until a contract was signed. But today's buyers often don't work in offices, don't answer phones, and rely on digital channels to research solutions. Events are no longer centralized; instead, buyers connect through fragmented online communities—from LinkedIn groups to Discord servers. That means marketing now owns much of the top of the funnel, while sales must focus on converting leads and building trust. Sellers today must immerse themselves in buyers' digital worlds, positioning themselves not just as vendors but as collaborators in problem-solving Key Takeaways for Sales Leaders As we wrapped up our conversation, Tsahala emphasized that sales is a profession, not a side hustle. Everyone thinks they know how to sell—after all, we've all sold something, even if just a used car or lemonade stand. But true sales success requires expertise, structure, and strategy. Here are her top three lessons for sales leaders and entrepreneurs: Don't go it alone. Sales consulting isn't optional—it's an investment in avoiding costly mistakes.Design incentives wisely. Compensation plans drive behavior. Align them with your business goals.Embrace change. Buyer behavior, sales roles,...
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    34 min