Épisodes

  • #158 — Jana Werner & Phil Le-Brun: How to Build an Organization That Learns and Adapts Fast
    Jan 20 2026

    Jana Werner is a global executive advisor and Executive in Residence at Amazon Web Services, where she works with Fortune 500 leadership teams on organizational transformation and enterprise strategy. She holds a PhD in uncertainty dynamics in projects and has contributed to academic research and teaching at institutions including Oxford and the London School of Economics.

    Phil Le-Brun spent 31 years at McDonald’s, serving as International CIO and leading technology delivery across more than 120 countries. He is now an Executive in Residence at AWS, serving as an enterprise strategist and evangelist, with advanced degrees in systems thinking.

    Together, they are the authors of The Octopus Organization: A Guide to Thriving in a World of Continuous Transformation.


    Most large companies still operate like machines. Rigid hierarchies, tight controls, and permission-based decision making may deliver predictability, but they quietly kill ownership, learning, and innovation.

    By contrast, the most adaptive organizations operate more like living systems, distributing intelligence, empowering teams, and enabling continuous transformation. Companies like Amazon demonstrate how decentralization, clarity, and ownership can create alignment rather than chaos.

    This episode explores how leaders can replace command-and-control structures with environments where innovation becomes everyone’s job.


    In this episode we cover


    • Why the “organization as a machine” model is breaking down
    • The Octopus Organization metaphor and distributed intelligence in action
    • How clarity and context enable decentralized decision-making
    • Ownership vs permission and the pigs-and-chickens lesson
    • Why real innovation must be embedded across every layer of the organization
    • How curiosity and intelligent failure drive continuous transformation



    Episode Timeline


    00:00 Highlight and introduction to the Octopus Organization

    02:00 Guest introductions and background

    04:30 If you really know me… personal stories from Jana and Phil

    07:40 Defining strategy as choice and what not to do

    10:00 Tin Man vs Octopus organizations

    13:30 How decentralization increases alignment

    16:00 Ownership, permission, and single-threaded leadership

    20:00 Amazon leadership principles and disagree-and-commit

    22:30 Creating organizational clarity at scale

    26:00 Focus, subtraction, and the mountaineering story

    28:30 Durable needs and strategy at Amazon

    30:30 Complicated vs complex systems in transformation

    33:00 Curiosity, experimentation, and intelligent failure

    36:00 The monkey-on-a-pedestal lesson

    38:00 Centralized vs decentralized innovation

    41:00 Lighting a thousand fires and continuous transformation

    44:00 Why this model outperforms traditional change programs

    45:30 Where to learn more and connect with the authors



    Additional Resources

    Book: The Octopus Organization

    Website: https://www.theoctopusorganization.com

    Jana Werner LinkedIn: https://www.linkedin.com/in/janawerner1/

    Phil LeBrun LinkedIn: https://www.linkedin.com/in/phillebrun/


    Watch now on Youtube: https://youtu.be/qcD2GmX5uUI

    Thank you to our guest, our executive producer Zach Ness, our editor James Pearce, and the Outthinker team. If you enjoyed this episode, please follow, download, and subscribe. I’m your host, Kaihan Krippendorff—thank you for listening.

    Follow us at outthinker.com/podcast

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    46 min
  • #157 — Mark Thompson: What Boards Really Look for When Choosing a CEO
    Jan 6 2026

    Mark Thompson is a CEO coach and author of CEO Ready. Born and raised in Silicon Valley and now working across emerging tech hubs, Mark prepares leaders for the leap from elite operator to enterprise chief. He’s worked with CEOs ranging from Richard Branson and Evan Sharp (co-founder of Pinterest) to Dr. Jim Yong Kim (former president of the World Bank) and Dave Chang (founder of Momofuku).

    Most executives assume the CEO seat is the natural “next step” for the highest performer. But Mark argues you earn readiness twice: first by delivering results, and then by winning belief outside your swim lane. In other words, performance gets you shortlisted—but it doesn’t get you selected.

    In this episode, Mark lays out the seven stakeholders who decide your fate as a CEO candidate (the board, investors/owners, peers, employees, customers, the current CEO, and you). We talk about what each group actually wants, how to build trust across the enterprise, and why the best CEO candidates develop “conversational fluency” across functions so they can lead beyond their lane.

    In this episode we cover:
    •Why “elite performance” only gets you halfway to CEO—and what earns belief the second time
    •The seven stakeholders who decide CEO readiness (and how to build a plan for each one)
    •How to show up to the board as more than a functional expert
    •Turning peers into partners (before the role forces the shift)
    •Building fluency across functions so you can lead the whole enterprise—not just your function

    Episode Timeline:
    00:00 Introduction to Outthinkers Podcast

    01:23 Meet Mark Thompson: CEO Coach and Author

    02:06 The Seven Stakeholders of CEO Success

    02:42 Mark's Unique Coaching Methods

    04:10 Personal Insights and Strategy Definition

    06:30 The Reality of Becoming a CEO

    08:58 Navigating Board Dynamics

    20:57 Interacting with the Board: Key Strategies for Aspiring CEOs

    21:28 Listening and Broadening Your Perspective

    22:44 Understanding the Role of Strategy Officers

    26:36 Navigating Peer Dynamics and Leadership Transition

    33:03 Building Relationships with the CEO

    35:44 Engaging with Investors and Owners

    39:56 The Importance of Customer Influence

    44:17 Final Thoughts and Resources for Aspiring CEOs



    Additional Resources:
    •Mark Thompson: Chief Executive Alliance — https://chieexecutivealliance.com

    Watch now on Youtube: https://youtu.be/wuh4Rn7erxU

    Thank you to our guest, our executive producer Zach Ness, our editor James Pearce, and the Outthinker team. If you enjoyed this episode, please follow, download, and subscribe. I’m your host, Kaihan Krippendorff—thank you for listening.

    Follow us at outthinker.com/podcast

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    46 min
  • #156 — Bill George: Authentic Leadership, Purpose & Performance
    Dec 16 2025

    Bill George is one of the most influential leadership thinkers of our time. A former CEO of Medtronic and long-time Harvard Business School professor, he’s served on the boards of Goldman Sachs, ExxonMobil, Novartis, and the Mayo Clinic. His books including True North and True North: Emerging Leader Edition—have shaped how thousands of leaders approach purpose, values, and character.

    When performance pressure rises, it’s easy for leaders to drift from their values chasing quarterly metrics, external validation, and “style” over substance. Bill argues the opposite: sustainable performance springs from purpose, self-awareness, and a culture people believe in. We explore how to stay grounded as expectations, visibility, and success scale.

    You’ll learn how authentic leaders make the hard calls without becoming “nice at the expense of necessary,” choose metrics that drive meaning (not gaming), and build teams that keep you honest, learning, and aligned.

    In this episode we cover:
    •Authentic leadership: what it is and isn’t
    •Purpose-first strategy
    •The Medtronic metric: measuring outcomes people feel, not just inputs
    •Making tough people & portfolio decisions without losing your values
    •Building your leadership circle for honest feedback & growth
    •Short-term vs. long-term: preventing KPI gaming and hollow wins

    Episode Timeline

    00:00 Introduction to Outthinkers Podcast
    00:35 Bill George on Medtronic's Impact
    01:40 Bill George's Leadership Journey
    05:00 Defining Strategy and Purpose
    10:32 Authentic Leadership Explained
    12:45 Challenges and Examples of Leadership
    16:04 Personal Growth and Leadership
    20:53 Developing Self-Awareness as a Leader
    22:15 Facing Crucibles: Overcoming Tough Times
    23:47 Exercises for Self-Discovery
    25:33 The Power of Small Groups
    27:32 Long-Standing Support Systems
    29:28 Assessing Leadership Values
    33:01 Effective Metrics for Leadership
    39:56 Engaging with Bill George



    Additional Resources
    •Bill George — Website: https://www.billgeorge.org
    •LinkedIn: https://www.linkedin.com/in/williamwgeorge/
    •Book: True North: Emerging Leader Edition
    •Book: True North
    •Kaihan Krippendorff: https://www.outthinker.com

    Thank you to our guest, our executive producer Zach Ness, our editor James Pearce, and the Outthinker team. If you enjoyed this episode, please follow, download, and subscribe. I’m your host, Kaihan Krippendorff—thank you for listening.

    Follow us at outthinker.com/podcast

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    42 min
  • #155 — Jon Levy: Team Intelligence, Glue Players, and the Culture That Executes Strategy
    Dec 2 2025

    Meet Jon Levy — behavioral scientist and author of Team Intelligence: How Brilliant Leaders Unlock Collective Genius and the NYT/WSJ bestseller You’re Invited. Jon has spent years studying human behavior and leadership mechanics, advising companies on how to build teams that actually perform—beyond leadership myths and buzzwords.

    We often hire “A-players,” roll out values, and assume great leadership traits will carry us. Then reality hits: strategy doesn’t execute itself—teams do. Jon explains why the smallest unit of performance is the team, why stacking stars backfires, and how culture and language shape what people actually do. If you’re trying to align leaders who don’t buy the data, this one’s for you.

    You’ll learn how to engineer collective intelligence—the practical habits, roles, and rituals that raise a team’s game, how to recruit and empower “glue players,” and how to make strategy felt when spreadsheets won’t persuade.


    In this episode we cover:


    • Culture as operating system: the sayings, status cues, and rituals that drive behavior (Apple’s “surprise and delight,” LEGO’s “fireside”).
    • Bursty communication: why teams should “work together, then work apart” to boost problem-solving.
    • Glue players: high-EQ, team-first multipliers (and why too many stars tank performance).
    • Make the implicit explicit: roles, skills, and “player cards” that speed decisions.
    • Trust, not traits: honesty, competence, benevolence—and dealing with the dark tetrad at work.
    • When data won’t convince: crafting a narrative that makes people feel the better future.


    Episode Timeline


    00:00 Introduction

    00:36 Coming Up...

    01:47 Unpacking Team Intelligence with John Levy

    02:47 Insights on Leadership and Team Dynamics

    05:13 The Role of Culture in Organizations

    13:49 The Impact of Language on Behavior

    16:54 The Concept of Glue Players

    18:14 The Key to Predicting Success in Basketball

    19:02 Characteristics of Glue Players

    21:25 The Importance of Team Dynamics

    23:49 The Antwerp Diamond Heist: A Lesson in Teamwork

    27:52 Making Implicit Knowledge Explicit

    29:36 The Dark Side of Team Dynamics

    31:29 Understanding Trust in Teams

    34:06 The Role of Emotion in Strategy

    35:02 Conclusion and Final Thoughts



    Additional Resources


    • Jon Levy — Website: https://www.jonlevy.com
    • Book: https://www.jonlevy.com/team-intelligence
    • LinkedIn: https://www.linkedin.com/in/jonlevytlb

    Thank you to our guest, our executive producer Zach Ness, our editor James Pearce, and the Outthinker team. If you enjoyed this episode, please follow, download, and subscribe. I’m your host, Kaihan Krippendorff—thank you for listening.

    Follow us at outthinker.com/podcast

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    36 min
  • #154 — Christina Farr: The Storyteller’s Advantage for Strategy and Growth
    Nov 20 2025

    Christina Farr is an investor, startup advisor, and former health-tech journalist. She’s the author of The Storyteller’s Advantage: How Powerful Narratives Make Businesses Thrive and the creator of the Second Opinion newsletter, where she decodes healthcare and technology for leaders.

    Most leaders try to move markets with features, roadmaps, and metrics. But the winners often move them with narrative—stories that rally investors, customers, and teams to build the future with them. Christina unpacks how great storytellers create belief that becomes momentum.


    You’ll learn a simple framework to make your strategy legible and compelling, how to pick the right plot for your message, and practical ways to craft origin stories, pitch decks, and CEO communications that persuade.


    In this episode we cover:


    • The SOAP framework: Surprise, Openness, Authenticity, Pathos
    • Seven classic plots for business (from David vs. Goliath to Rebirth) and when to use each
    • Case studies: PillPack vs. incumbents; Apple’s comeback; Microsoft’s reinvention; WeWork’s cautionary tale
    • Fundraising and sales: decks that move capital and customers
    • Leading in tense moments: speaking to charged issues without fracturing culture


    Episode Timeline:

    00:00 – Highlight from today’s episode

    01:05 – Introducing Christina + the power of narrative in business

    03:05 – “If you really know me…”

    04:20 – What is strategy? Story as prognostication

    07:10 – Why story beats data alone in pitches, sales, and retention

    10:55 – The SOAP framework (Surprise, Openness, Authenticity, Pathos)

    18:40 – Engineering surprise; calibrating vulnerability

    22:00 – Seven plots leaders can borrow (with modern brand examples)

    28:45 – Case study: PillPack’s David vs. Goliath playbook

    32:40 – Rebirths and tragedies: Apple, Microsoft, WeWork

    36:10 – Origin stories that travel (and ones that don’t)

    38:10 – CEO comms on divisive topics, without breaking culture

    39:20 – Where to learn more from Christina


    Additional Resources:


    • Book: The Storyteller’s Advantage — Christina Farr (Basic Venture) -https://basic-venture.com/titles/christina-farr/the-storytellers-advantage/9781541704299/
    • Newsletter: Second Opinion - https://secondopinion.media/
    • Christina Farr on LinkedIn - https://www.linkedin.com/in/christinafarr/

    Thank you to our guest, our executive producer Zach Ness, our editor James Pearce, and the Outthinker team. If you enjoyed this episode, please follow, download, and subscribe. I’m your host, Kaihan Krippendorff—thank you for listening.

    Follow us at outthinker.com/podcast

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    39 min
  • #153 – Malte Bernholz of Adobe (Part 1): AI & The Creative Future
    Nov 17 2025

    In this special in-person conversation recorded at Adobe’s global headquarters, host Kaihan Krippendorff sits down with Malte Bernholz, Vice President of Strategy and Incubation at Adobe.

    Malte brings a unique lens, combining years of experience in consulting and technology leadership, to unpack what might be the most significant technological shift of our lifetime. Together, Kaihan and Malte explore:

    • The macro forces and creative trends redefining industries in the age of AI
    • Why this moment rivals—and perhaps surpasses—the dot-com boom in its impact
    • How AI is both lowering the floor of creativity, making it easier for anyone to create, and raising the ceiling, expanding what’s possible for professionals
    • How personalization at scale is transforming customer experiences
    • And what this means for the future of brands, creativity, and human originality

    It’s a conversation about courage, imagination, and leadership at the edge of technological change.

    And for the first time, you can watch this conversation as well as listen—check out the video version on Outthinker.com or YouTube.

    Thank you to our guest, our executive producer Zach Ness, our editor James Pearce, and the Outthinker team. If you enjoyed this episode, please follow, download, and subscribe. I’m your host, Kaihan Krippendorff—thank you for listening.

    Follow us at outthinker.com/podcast

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    36 min
  • #152 — Mark Crowley: Lead From The Heart, Build Belonging, And Boost Performance
    Nov 4 2025

    Mark Crowley is a longtime financial services leader who led consistently top-performing teams over a 25-year career. He’s the author of Lead From the Heart and the newly released The Power of Employee Well-being, a frequent contributor to Fast Company, and host of the Lead From the Heart podcast. In 2013, Mark was the first to publicize Gallup’s finding that only 30% of U.S. employees were engaged—helping ignite a decade-long debate about what truly drives performance.


    In this conversation, we explore why feelings and emotions—not dashboards—drive behavior, how the heart–brain connection shapes decisions at work, and why belonging outperforms “boss quality” as a predictor of retention. Mark connects lived leadership to research—from Oxford’s wellbeing–productivity link to HeartMath’s work on coherence—and shows how caring (not coddling) creates the conditions for sustained results.


    Whether you lead a business unit, a project team, or a transformation office, this episode will reframe how you raise performance by raising wellbeing—with specific, near-term moves any leader can make this week.


    In this episode we cover:


    • Why traditional engagement efforts flatline—and why wellbeing is the more powerful lever for performance
    • The Oxford evidence: how self-reported wellbeing maps directly to productivity in real work
    • Belonging > boss quality as a driver of retention—and how leaders actually build it
    • Caring vs. being nice: creating psychological and emotional safety without lowering the bar
    • A practical definition of strategy: know where you’re going, plan with rigor, pivot fast when reality disagrees


    Episode Timeline:

    00:00 – Introduction

    01:10 – Guest introduction and the case for feelings over dashboards

    03:05 – “If you really know me…” and how Mark learned to lead from the heart

    06:45 – Managing differently: proof from 25 years of top-performing teams

    09:30 – Mark’s definition of strategy: plan hard, pivot faster

    12:20 – Why wellbeing (not satisfaction) sets the stage for peak performance

    15:10 – What wellbeing actually is—and why managers determine most of it

    18:05 – Up to 95% of behavior is emotion-driven: implications for leaders

    20:30 – Engagement stalled; the Oxford call-center study on wellbeing → productivity

    25:40 – Caring vs. nice; HeartMath and the science of coherence

    31:00 – Selecting and developing leaders who elevate others (not just individual stars)

    36:10 – Belonging as the #1 driver of retention—and how to create it

    39:20 – Where to start: know yourself, clarify values, design team-first systems

    42:15 – Reward the team first (then individuals) to eliminate zero-sum competition

    44:10 – How to keep learning from Mark + close


    Additional Resources:


    • Website: https://markccrowley.com
    • LinkedIn: https://www.linkedin.com/in/markccrowley
    • Books: Lead From the Heart; The Power of Employee Wellbeing
    • Podcast: Lead From the Heart


    Thank you to our guest, our executive producer Zach Ness, our editor James Pearce, and the Outthinker team. If you enjoyed this episode, please follow, download, and subscribe. I’m your host, Kaihan Krippendorff—thank you for listening.

    Follow us at outthinker.com/podcast

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    45 min
  • #151 — Eddie Fishman: Choke Points and the Hidden Levers of Power
    Oct 21 2025

    Eddie Fishman is a senior research scholar at Columbia University’s Center on Global Energy Policy, adjunct professor of International & Public Affairs, and author of Choke Points: How the Global Economy Became a Weapon of War. A former U.S. State Department strategist, he served on the Secretary of State’s Policy Planning Staff and Foreign Affairs Policy Board, and led Russia/Europe sanctions policy—bringing a rare, in-the-room perspective to how economic power really works.


    In this conversation, we trace how “choke points”—where one nation dominates and substitutes are scarce—have turned minerals, microchips, and money flows into the quiet weapons of great-power rivalry. Eddie unpacks the geo-economic “impossible trinity”—why you can’t maximize interdependence, economic security, and geopolitical calm all at once—and what that trade-off means for leaders making bets on AI, batteries, and supply chains.


    Whether you’re steering strategy, procurement, or policy, this episode will change how you spot fragile dependencies, anticipate where pressure will build next, and engage policymakers before the rules harden around you.


    In this episode we cover:


    • Why a true “choke point” = dominance plus low substitutability
    • The geo-economic impossible trinity and its implications for business strategy
    • Where the next choke points may emerge: AI compute, batteries/EVs, and the energy transition
    • The firm’s role: don’t just adapt to policy—shape it (how to engage upstream, practically)
    • Industrial policy realities: U.S. moves on rare earths and semis—benefits, risks, and tolerance for failure


    Episode Timeline:

    00:00 – Cold open: rare earths and leverage

    02:00 – Guest introduction and Eddie’s background

    05:45 - Strategy as “winning tomorrow,” not just today

    07:02 - Defining choke points (dominance + substitution)

    11:20 - The “impossible trinity” explained with historical arcs

    27:05 - Should firms adapt or shape policy?

    30:05 - Emerging choke points: AI chips, batteries, EVs

    38:05 - U.S. industrial policy (MP Materials, Intel) and what comes next


    Additional Resources:

    Book: https://www.penguinrandomhouse.com/books/726149/chokepoints-by-edward-fishman/

    X (Twitter): https://x.com/edwardfishman?lang=en

    LinkedIn: https://www.linkedin.com/in/edward-fishman

    Thank you to our guest, our executive producer Zach Ness, our editor James Pearce, and the Outthinker team. If you enjoyed this episode, please follow, download, and subscribe. I’m your host, Kaihan Krippendorff—thank you for listening.

    Follow us at outthinker.com/podcast

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    44 min