Épisodes

  • AI and The Human Touch - Interview with Franck Arnold, Managing Director, The Savoy
    Jan 24 2025

    Franck Arnold, Managing Director of The Savoy in London, reveals his hospitality strategy, which is revolutionizing luxury service!

    In this clip from the "Learning from the Best" series of the Podcast "Over Here, Over There" in cooperation with ‪@EvenlodeFilms‬, Mr. Arnold breaks down the critical balance between cutting-edge AI and the irreplaceable human connection. Discover how top-tier hotels like The Savoy are navigating the future of hospitality, blending technology with heart-warming personal service.

    What happens when robots meet human empathy? Mr. Arnold exposes the secrets that keep luxury hospitality alive and thriving. Learn how The Savoy stays ahead of the game by:

    • Mastering AI efficiency

    • Preserving the magic of human interaction

    • Creating unforgettable guest experiences


    Don't miss these game-changing insights from one of the world's most innovative hotel leaders!

    Are you ready to learn from the best? Watch the full-length podcast episode on YouTube here:‪
    Insights from The Savoy - Interview with Franck Arnold, Managing Director

    Check out all our episodes at overhereoverthere.org.

    #HospitalityInnovation #AIandHumanTouch #LuxuryHospitality #TheSavoy #FranckArnold #FutureOfService #ai #podcast #overhereoverthere

    🌍 From the legendary Savoy Hotel to your screen - wisdom that will change how you think about service! 🔑

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    6 min
  • Trump's Inauguration - What It Means Over Here, Dan Harris BBC Radio Interview
    Jan 23 2025

    Summary

    In this conversation, Dan Harris reflects on the surreal nature of Donald Trump's inauguration as the 47th US president with BBC Radio Gloucestershire host Nicky Price, discussing the implications of executive orders and the divided political landscape in America. He also explores how world leaders might navigate their relationships with Trump, emphasizing the personal dynamics at play.

    Takeaways

    • The inauguration felt surreal given Trump's past actions
    • Trump's executive orders allow him some leeway in implementing legislation
    • Executive orders can be reversed by future presidents
    • America remains deeply divided post-election
    • Urban areas lean heavily Democratic, while rural areas support Trump
    • Democrats are soul-searching after the election results
    • World leaders will need to adapt to Trump's personal style
    • The UK must navigate its relationship with Trump carefully
    • Trump's authoritarian tendencies will shape his presidency
    • The political landscape will continue to evolve in response to Trump's actions

    overhereoverthere.org

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    7 min
  • He's Back - Like It or Not
    Jan 23 2025

    Summary

    In this episode, Dan Harris and Claudia Koestler discuss the implications of Donald Trump's inauguration as the 47th president of the United States. They analyze Trump's speech, highlighting its populist and divisive nature, and express concerns about the potential impact on international relations and democracy. The conversation also touches on strategies for political resistance and the importance of unity among moderate parties to safeguard democratic values.


    Takeaways

    • Trump's speech was marked by populism and divisiveness
    • The feeling of a breakup reflects the current political climate
    • International relations may face significant changes under Trump
    • Democracy is fragile and requires constant vigilance
    • Moderate parties must unite to counter extremism
    • The importance of clear communication in political messaging
    • Trump's authoritarian tendencies are a cause for concern
    • Europe needs to strengthen its unity in response to U.S. policies
    • Political resistance requires strategic organization and collaboration
    • The next two years will be critical for U.S. politics


    Sound Bites

    • "It feels like a breakup."
    • "Democracy is very fragile."
    • "Keep the patient alive."
    • "There is lots to talk about."


    Partners
    Evenlode Films and Productions
    Chris D Projects Ltd.

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    20 min
  • Citizen Dan: BBC Radio Wiltshire and Gloucestershire Interview, The Trump Inauguration
    Jan 21 2025

    Summary

    In this conversation, BBC Radio Gloucestershire and Wiltshire host Graham Rogers discusses with 'Over Here, Over There' podcast host Dan Harris the remarkable return of Donald Trump to the presidency, analyzing the factors that contributed to his election victory and the implications for the US-UK relationship. The discussion also covers Trump's expected actions in office and the strategies needed to engage with his administration effectively.

    Takeaways

    • Donald Trump's return to the White House is unprecedented.
    • Many believed Trump could not recover from the January 6th events.
    • The Democrats' campaign strategy wasn't effective enough.
    • Trump's election victory was narrow, not a landslide.
    • Republicans effectively communicated with their base despite lower funding.
    • The US-UK relationship will endure regardless of leadership.
    • Engaging with Trump requires understanding his motivations.
    • Expect symbolic gestures from Trump in his first days.
    • Trump aims to deliver on campaign promises immediately.
    • The political landscape is shifting with Trump's return.

    Sound Bites

    • "How did he win? Why did he win?"


    #DonaldTrump #inauguration #USpolitics #election #US-UKrelationship #specialrelationship #executiveorders #politicalcomeback #podcast

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    7 min
  • Rochester, New York's Hidden Culinary Gem: The Garbage Plate
    Jan 20 2025

    Summary

    In this episode of 'Over Here Over There', Dan Harris and Claudia Koestler explore Rochester, New York, highlighting its vibrant culture and unique culinary offerings, particularly the famous Garbage Plate. Joined by local food expert Adam Wilcox and dogTown restaurant owner Fran Basile, they delve into the history, variations, and significance of this iconic dish, as well as the diverse clientele of Dogtown, a popular canine-inspired restaurant. The conversation touches on the evolution of local cuisine, the importance of community in food culture, and the future of the Garbage Plate in a changing culinary landscape.

    (Before going to Niagara Falls, this episode was filmed and recorded in Rochester, NY, a few weeks after the US Presidential election. Still, enjoy discovering the delights of that wonderfully named 'The Garbage Plate'. For the video version, go to our YouTube channel (insert link)).

    Takeaways

    • Rochester is a vibrant city with a rich art scene.
    • The Garbage Plate is a unique local dish with historical roots.
    • Dogtown offers a high-quality take on classic hot dogs.
    • The Garbage Plate originated as a late-night food for college students.
    • Variations of the Garbage Plate include vegan options and different toppings.
    • The dish has evolved over time, reflecting local tastes and trends.
    • Dogtown attracts a diverse clientele, showcasing the community's inclusivity.
    • The future of the Garbage Plate seems secure despite culinary trends.
    • The importance of quality ingredients is emphasized in local cuisine.
    • Food culture in Rochester is a blend of tradition and innovation.

    More info:
    dogTown Restaurant
    Hosts: Claudia Koestler and Dan Harris
    Guests: Adam Wilcox and Fran Basile
    Cameraman: Andrew Harris

    Sound Bites

    • "It's a lot of food for one person."
    • "We have a vegan plate here."
    • "It's going to be around forever."
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    15 min
  • Learn from the Best: Green Luxury, Franck Arnold, Managing Director, The Savoy
    Jan 17 2025

    How to Make the Future of Hospitality Sustainable

    Discover the insider strategies that make The Savoy a global sustainability leader in the hospitality industry with cutting-edge green innovations and food waste reductions.

    Franck Arnold, Managing Director of the Savoy in London, reveals his hotel's game-changing sustainability blueprint, transforming luxury hospitality!

    This podcast will revolutionize your thoughts about luxury and environmental responsibility!

    Perfect for:

    • Eco-warriors
    • Business innovators
    • Hospitality professionals
    • Climate-conscious travelers

    Takeaways

    • All hotels have become single-use plastic-free.
    • Sustainability is not a new concept for luxury hotels.
    • Food wastage is a significant issue that needs addressing.
    • Implementing AI to measure food waste is a game changer.
    • Energy consumption must be reduced in older hotels.
    • Investments in sustainability can ensure property value.
    • Luxury hospitality is evolving to meet environmental demands.
    • Guests are increasingly accepting sustainable practices.
    • Educating guests on sustainability is essential.
    • Sustainability is now a business obligation, not just a trend.

    #SustainabilityRevolution #LuxuryHospitality #GreenInnovation #TheSavoy #FranckArnold #podcast #overhereoverthere

    Are you ready to learn from the best? Watch the full-length video interview with Franck Arnold on the "‪@OverHereOverThere‬ website and on our YouTube channel: Insights from The Savoy, London, Interview with Franck Arnold, Managing Director


    And please don´t forget to like and subscribe - and comment!

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    8 min
  • I, Claudia: Tuesdays in Bavaria
    Jan 14 2025

    Join Claudia as she uncovers the surprising secrets of a typical Tuesday in Bavaria! From closed beer gardens to military-precision supermarket shopping, this episode reveals the quirky, orderly, and utterly fascinating side of German life you never knew existed.

    Discover:
    - Why Bavarian Tuesdays are anything but ordinary
    - The unexpected challenges of working from home, German-style
    - The mystery of opening hours in the villages
    - How supermarket shopping becomes an extreme sport

    Whether you're a culture enthusiast, a travel buff, or just curious about life in one of Europe's most iconic regions, this humorous episode is your ticket to experiencing Bavaria like a local.

    Don't forget to like, comment, and subscribe for more insider looks at German culture!

    #BavarianLife #GermanCulture #TravelTuesday #WorkFromHomeBavaria #BeerGardenSecrets #GermanEfficiency #EuropeTravel #CultureShock #ExpatLife #overhereoverthere #podcasts

    New episodes every week! Turn on notifications so you never miss our weekly dive into life across borders!

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    8 min
  • Learning from the Best: What Makes The Savoy, The Savoy
    Jan 10 2025

    Over Here, Over There - A Podcast Across Borders #podcast

    Franck Arnold, Managing Director of The Savoy in London, reveals what really makes The Savoy the ultimate destination!

    What do Gordon Ramsay, 130 years of history, and hospitality magic have in common? Learn from the best in this clip from the Podcast Interview from "Over Here, Over There".

    In this conversation, Claudia Koestler asks Franck Arnold about the delicate balance of maintaining the Savoy's rich British heritage while innovating to meet modern expectations. He emphasizes the importance of being a custodian of the hotel's legacy, the need for a touch of eccentricity, and the successful partnerships that have revitalized the dining experience at the Savoy, including collaborations with renowned chef Gordon Ramsay. The conversation highlights the ongoing evolution of the Savoy as it adapts to contemporary tastes while preserving its iconic status.

    Discover the never-before shared secrets of:

    • How a centuries-old hotel stays cutting-edge
    • The strategy that keeps The Savoy legendary
    • Why every celebrity and royal dreams of staying here
    • The Savoy embodies a blend of British tradition and global allure
    • Being a custodian of the Savoy's legacy is a key responsibility
    • The evolution of the Savoy is akin to the gradual change of a Porsche 911
    • Eccentricity is an essential aspect of British character at the Savoy
    • Successful partnerships can bring novelty and excitement to traditional establishments
    • The renovation of dining spaces has led to increased recognition, including a Michelin star
    • Maintaining luxury codes is crucial while introducing modern twists
    • Afternoon tea remains a staple service offering at the Savoy
    • The reconceptualization of spaces aims to enhance energy and vibrancy
    • Innovation at the Savoy is about evolution without shocking the system

    Perfect for:

    • Hospitality professionals
    • Travel enthusiasts
    • Behind-the-scenes lovers
    • Dream job seekers

    #LuxuryHospitality #TheSavoy #FranckArnold #HotelSecrets #LondonLuxury #podcast #overhereoverthere

    You're just one click away from valuable insights from one of the hospitality industry's best. Enjoy!"

    Watch the full-length interview with Franck Arnold on the " @OverHereOverThere " Podcast here: • Insights from The Savoy London - Inte...

    And please don´t forget to like and subscribe - and comment!
    Thank you for listening!

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    6 min