Ever wonder why some leaders seem to effortlessly build thriving teams while others struggle with constant turnover? In this episode, guest Candice Hahn, a veteran marketing agency executive with over 25 years of experience, shares her refreshing take on leadership in the fast-paced agency world. Candice opens up about why working for good people has been the guiding force in her career and reveals her unique approach to developing talent. She explains why there's "no such thing as a marketing emergency" and how this mindset shapes the way she leads. Whether you're managing a team or aspiring to move up the ladder, Candice's practical insights on everything from imposter syndrome to advocating for yourself will help you become a more effective and empathetic leader.
About Candice:
Candice Hahn has 25+ years of experience in professional services. Initially working in strategy consulting, then she pivoted to the digital world while living in San Francisco. She's worked and led strategy teams at global marketing agencies including Modem Media, Publicis Modem and iCrossing where she helped clients navigate and thrive in the digital world. Most recently, Candice spent nearly 9 years at R/GA, a global innovation agency, building a team and an office in Austin, TX. There she added new logos to the R/GA roster including Michaels, Whole Foods Market, Crocs and others, winning global awards including a Cannes Lion and Effie, and delivering profitable growth year over year during her entire tenure. After recording this episode she started a new role as VP of Consumer Electronics at OUTFORM.
Highlights:
- Why leading a people-based business requires focusing on internal team health before client needs
- The "three concentric circles" framework for career growth and why staying slightly uncomfortable is key to development
- Why good leaders recognize they're in the people development business and create environments where others can succeed
- The importance of transparency and over-communication in building trust with your team
- How to handle imposter syndrome, especially as a woman in leadership
- The shift from looking for "culture fit" to "culture add" when building teams
- The value of having clear, documented expectations for career advancement
- Why advocating for yourself is crucial, even though it can feel uncomfortable
- The power of reframing "failures" as character-building moments
Links & Resources Mentioned:
- Follow Candice on LinkedIn: https://www.linkedin.com/in/candice-hahn-56a266/
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