When New York City schools shut down during the pandemic, it impacted well-being of students, families, schools and their communities. Counseling In Schools, already comfortable with expecting the unexpected, stayed connected to these relationships even while supporting its own people and productivity. Today Kevin Dahill-Fuchel explores the lessons and learnings this "pivot" manifested as Counseling In Schools prioritized people over problems - yet those problems became acute. Digital citizenry became essential. Safety, security and routine that are safe harbors for many during the school day were suddenly recalibrated. Even activities that help students grow, like movement, dance or music, required new outlets. And parents, caregivers and school staff required new levels of care and attention. Counseling In Schools remained among the partners in their lives that were constant and predictable. Learn how these experiences have helped shape our commitment to relationship building and community connections.