Not every business success story starts with throwing fish, but this one sure does. In this episode, we dive into how the legendary FISH! philosophy transformed not just a seafood stand, but an entire construction company’s work culture.

Peter Lisoskie shares how he built a 77-person team in just a few years by focusing on attitude, presence, and fun—and how that approach boosted profits and loyalty across the board. One of the most powerful stories you'll hear involves an employee who quietly modeled this culture in the most unexpected way. If you're tired of high turnover and lukewarm customer reviews, this episode will give you a practical, people-first path forward.

What You’ll Learn…

• Why work culture should matter just as much as your bottom line

• How a fish market inspired a 7-figure service business transformation

• What the four tenets of the FISH! philosophy can do for your team

• How to turn a new hire into a loyal, engaged team member in 30 days

• The one thing that helped Peter retain over 75% of his workforce

• How work culture leads to stronger customer relationships and higher referrals

• Why improving work culture can reduce marketing costs and increase profits

🎧 Listen to all episodes at https://profitablehomeservices.com/

🤝 Connect with Peter at https://berelatable.pro/

ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS

💵 Want to know just how much profit you have each month? Get my Free ‘Break Even Breakthrough’ Worksheet here: https://taxcoach4you.com/monthlynut/

💸 There are many “hidden” ways your profits could be leaking out, and I’ve compiled 15 common leaks into this FREE report for you. Download this Free report & checklist here https://profitcoach4you.com/profitleaks

Financing isn’t just for banks and big-box stores anymore. These days, offering financing for customers could be the difference between closing a sale or watching it walk away. In this episode, Chris Scoville joins me to talk about how payment options directly impact your bottom line and your customers’ buying power. We’re diving into practical strategies that help your business stay profitable, competitive, and sustainable. This is a unique profit leak, and Chris knows just how to help you stop leaving sales on the table.

What You’ll Learn…

• Why offering financing for customers helps close higher ticket jobs without discounting

• The one thing most contractors forget to ask that costs them sales

• How zero-cost averaging protects your margins when you offer financing

• Why customers are conditioned to expect payment options

• How financing for customers creates upsell opportunities you might be missing

• The simple mindset shift that keeps you from racing to the bottom

• How to build profit into your pricing the right way

🎧 Listen to all episodes at https://profitablehomeservices.com/

🤝 Connect with Chris at https://improvifi.com/

ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS

💵 Want to know just how much profit you have each month? Get my Free ‘Monthly Nut’ Worksheet here: https://taxcoach4you.com/monthlynut/

💸 There are many “hidden” ways your profits could be leaking out, and I’ve compiled 15 common leaks into this FREE report for you. Download this Free report & checklist here https://profitcoach4you.com/profitleaks

Money mindset isn’t just a buzzword—it’s your quiet undercurrent that drives how you price, spend, and save. And for home service business owners, anxiety over money can sneak into decision-making without you even noticing. It shows up in delayed price increases, guilt over turning a profit, or telling yourself you’re not “good with numbers.” In this episode, we’ll call out the common beliefs holding your business back and give you practical ways to shift your thinking. You’ll walk away with clearer strategies and a whole lot less mental baggage around money.

What You’ll Learn…

• Why the thought “my customers won’t pay more” might just be your fear talking

• The one mindset shift that helps you stop firefighting and start planning

• How to separate facts from fear when anxiety over money creeps in

• What happens when you assume profit makes you greedy—and how to reframe it

• About the sneaky belief that you don’t deserve to earn more than your team

• The trap of “I have to do everything myself” and how to stop falling into it

• How anxiety over money leads to poor pricing—and what to do instead
  
  

🎧 Listen to all episodes at https://taxcoach4you.com/category/podcasts/

🤝 Connect with Diane at https://taxcoach4you.com/

ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS

💵 Want to know just how much profit you have each month? Get my Free ‘Monthly Nut’ Worksheet here: https://taxcoach4you.com/monthlynut/

💸 There are many “hidden” ways your profits could be leaking out, and I’ve compiled 15 common leaks into this FREE report for you. Download this Free report & checklist here https://profitcoach4you.com/profitleaks

Real profits come from value-driven service, not slashing prices or running yourself ragged. So many service businesses before you have faced the dilemma, and now it’s your chance to learn from their experience. I got to sit down with Joe Crisara of Service MVP, and between the both of us, we’ve seen it all! If your business feels like it’s stuck in survival mode, we’ll show you how better communication, stronger systems, and real training can flip that script. We’re talking about building a business that runs well without you having to touch every job.

What You’ll Learn…

• Why better service is the real secret weapon in service businesses

• The one mindset shift that separates leaders from micromanagers

• How the “open hand” approach leads to long-term customer loyalty

• What tiered pricing can teach your customers about your value

• Why most service businesses are sitting on hidden profit

• How to stop putting out fires and start preventing them

• The role of training and coaching in building a business that runs without you

🎧 Listen to all episodes at https://taxcoach4you.com/category/podcasts/

🤝 Connect with Joe at https://servicemvp.com/

ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS

💵 Want to know just how much profit you have each month? Get my Free ‘Monthly Nut’ Worksheet here: https://taxcoach4you.com/monthlynut/

💸 There are many “hidden” ways your profits could be leaking out, and I’ve compiled 15 common leaks into this FREE report for you. Download this Free report & checklist here https://profitcoach4you.com/profitleaks

Your “profitable business” dream… you know, the reason you started your business… is it your reality yet? I know you’re busy running jobs, managing crews, juggling estimates and invoices, etc. But when you look at your numbers, are the profits adding up for you?

If you’re working this hard and still not seeing the financial results you should, chances are your business is leaking profits in places you haven’t spotted yet.

In this episode, I’m breaking down the most common ways home service businesses lose money without realizing it—and how to stop it. We’ll look at the hidden costs, overlooked systems, and pricing gaps that are quietly draining your bottom line.

By the end, you’ll know exactly where to look, what to fix, and how to plug those profit leaks—so your hard work actually pays off, and your profits start stacking up.

What You’ll Learn…

• How good intentions can quietly drain your bottom line.

• Track these 3 numbers to run a truly profitable business.

• The hidden cash trap stealing your hard-earned profits.

• When great customer service becomes a costly mistake.

• Sneaky subscriptions that slowly bleed your budget.

• One small tweak that makes a big impact on your profit.

• Build a team that supports a profitable business—not one that sinks it.

🎧 Listen to all episodes at https://taxcoach4you.com/category/podcasts/

🤝 Connect with Diane at https://profitcoach4you.com/

ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS

💵 Want to know just how much profit you have each month? Get my Free ‘Monthly Nut’ Worksheet here: https://taxcoach4you.com/monthlynut/

💸 There are many “hidden” ways your profits could be leaking out, and I’ve compiled 15 common leaks into this FREE report for you. Download this Free report & checklist here https://profitcoach4you.com/profitleaks

Letting go of some employees is a part of business; after all, you want A Players on your team that help you grow your home service business. But the paperwork - ick - not fun, but skipping it can create a stack of new problems.

In this episode, we’re digging into the real-life steps you need to take when it comes to terminating an employee—especially if you want to avoid costly legal mistakes. From documenting poor performance to knowing when and how to offer a release agreement, employment attorney Philip Siegel lays it all out in a way that makes sense for home service business owners.

You’ll walk away with clear, practical advice you can use to protect your business, your profits, and your peace of mind. If you've ever felt unsure about how to handle a tough employee situation the right way, this episode is for you.

You’ll Learn…

• Why documenting issues before employee termination can save you thousands later

• The one phrase that could trigger a discrimination claim if you’re not careful

• How to make sure no one’s “surprised” by an employee termination—especially investigators

• What every small business needs to know about firing someone over 40

• The real reason firing unsafe workers protects more than just your bottom line

• How a well-timed meeting can keep employee termination from turning into a lawsuit

• The key step that makes your severance agreement hold up if challenged later

🎧 Listen to all episodes at https://taxcoach4you.com/category/podcasts/

🤝 Connect with Philip at https://hpsslaw.com/philip-siegel

ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS

💵 Want to know just how much profit you have each month? Get my Free ‘Monthly Nut’ Worksheet here: https://taxcoach4you.com/monthlynut/

💸 There are many “hidden” ways your profits could be leaking out, and I’ve compiled 15 common leaks into this FREE report for you. Download this Free report & checklist here https://profitcoach4you.com/profitleaks

Fancy statistics from your marketing people don’t cut it when your techs are sitting at home and your phone’s not ringing with customers. As we move into uncharted territory with tariffs rising I wanted to revisit a key component of business - how to hold your marketing agency accountable. Stephen Christopher from Wit Digital originally joined me to go over real metrics for marketing that actually tie back to your call board and bank account. His advice is even more applicable today because he knows how to break down the fluff, call out the fancy marketer reports that say a lot but show nothing useful, and give you a clear way to track what matters. You’ll walk away knowing exactly what to ask for, how to measure results, and where profit is leaking through the cracks. If you're tired of guessing whether your marketing is working, this episode is the straight talk you've been needing.

What You’ll Learn…

• Why your call board tells a truer story than your agency’s pretty report

• The one simple mindset shift that will change how you hold marketers accountable

• How to connect the dots between metrics in marketing and actual revenue

• What to ask your agency when the leads feel light but the reports look good

• How tracking the wrong metrics in marketing can quietly drain your profits

• Why simplified reporting gets better results than data dumps full of acronyms

• The hidden reason some agencies fall apart as they grow—and how it affects you
  
  

🎧 Listen to all episodes at https://taxcoach4you.com/category/podcasts/

🤝 Connect with Stephen at https://witdelivers.com/

ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS

💵 Want to know just how much profit you have each month? Get my Free ‘Monthly Nut’ Worksheet here: https://taxcoach4you.com/monthlynut/

💸 There are many “hidden” ways your profits could be leaking out, and I’ve compiled 15 common leaks into this FREE report for you. Download this Free report & checklist here https://profitcoach4you.com/profitleaks

Busy doesn’t always mean profitable—and for too many home service business owners, that truth hits hard. You’re putting in the hours, keeping customers happy, and still wondering why your bank account doesn’t reflect all that effort.

In today’s episode, I’m revisiting a conversation with Jeremy Lowe to talk shop about how to shift your service department from barely breaking even to actually pulling its weight. We’ll walk through real-world strategies you can use to tighten things up, plug the leaks, and thrive financially, even when the economy feels uncertain and tariff consequences loom.

What You’ll Learn…

• Why most home service businesses leave money on the table

• How your service department might be draining profits

• The mindset shift that sets top contractors apart

• Thrive financially by knowing your numbers like a pro

• Pricing isn’t just rates—it’s the value you deliver

• Thrive financially by making customer expectations work for you

• Why working harder doesn’t mean making more

• Want a version of these tailored for social media captions or email teasers?

🎧 Listen to all episodes at https://taxcoach4you.com/category/podcasts/

🤝 Connect with Jeremy at https://profitrhino.com/

ACCESS SOME FREE RESOURCES TO BOOST YOUR PROFITS

💵 Want to know just how much profit you have each month? Get my Free ‘Monthly Nut’ Worksheet here: https://taxcoach4you.com/monthlynut/

💸 There are many “hidden” ways your profits could be leaking out, and I’ve compiled 15 common leaks into this FREE report for you. Download this Free report & checklist here https://profitcoach4you.com/profitleaks