Send us a text

Join Angela Connell-Richards and Lauren Hollows in this insightful episode of the RTO Superhero Podcast, where they break down the changes to VET Student Support Services under the Revised Standards for RTOs.

With the introduction of Standards 2.3 and 2.4, student support has now been given its own Quality Area, significantly impacting how RTOs must provide and document services. Angela and Lauren discuss:

✅ The shift from Clause 1.7 to a dedicated Quality Area for student support
✅ The impact on RTOs delivering online and RPL courses
✅ Ensuring reasonable access to trainers and assessors—what’s required?
✅ Tracking student progress and well-being throughout their training
✅ Leveraging technology and AI to enhance student support
✅ The role of mental health awareness in trainer and assessor responsibilities
✅ How to incorporate well-being units into training products

With completion rates being a key concern in the VET sector, providing the right support from enrolment to graduation is more critical than ever. Angela and Lauren explore practical strategies to help RTOs comply with these new standards while also enhancing student outcomes.

🚀 Don’t miss this deep dive into one of the most significant changes in the new standards!

🔔 Subscribe to the RTO Superhero Podcast for expert insights on compliance, governance, and best practices in VET.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📢 Your Compliance Toolkit:

🌟 Subscribe for new episodes packed with insights on the Revised Standards

✉️ Email us at hello@vivacity.com.au

📞 Call us on 1300 729 455

🖥️ Visit us at vivacity.com.au

🔗 Connect with Angela on LinkedIn

🐤 Tweet us @vivacitycoach or @angelatkconnell

🎬 Watch us on YouTube for content that inspires and informs

Send us a text

Not all RTO consultants are created equal! In this episode of the RTO Superhero Podcast, host Angela Connell-Richards exposes the hidden dangers of hiring the wrong consultant and why you truly get what you pay for.

We’ve seen it happen time and time again—RTO owners opting for the cheapest option, only to come back months (or years) later, begging for help to fix the mess left behind. One recent case? A client who, after two years of working with a consultant, had never even visited the ASQA website! Now, she’s facing a tribunal hearing to salvage her RTO application. 😱

🎯 What You’ll Learn in This Episode:

💥 Section 1: The Risks of Choosing the Wrong Consultant

• How bad advice can cost you thousands in legal fees, appeals, and lost time.
• The devastating impact of non-compliant systems and failed audits.
• The true cost of hiring the wrong consultant—your entire RTO could be at risk!

🚩 Section 2: Red Flags When Hiring an RTO Consultant

• Before you sign on the dotted line, ask yourself:
• ❌ Do they lack transparency about their processes?
• ❌ Do they promise quick fixes instead of teaching compliance?
• ❌ Are past clients returning for fixes after failing their audits?
• ❌ Do they offer a cheap price upfront and later hit you with hidden costs?
• ✅ Pro Tip: Always check their LinkedIn profile, website compliance, and online reviews (Google, Facebook, LinkedIn).

🦸‍♀️ Section 3: How to Choose the Right RTO Consultant

• Why experience and a strong track record matter.
• The must-ask questions before hiring a consultant.
• Why compliance isn’t a one-time job—you need ongoing support!

💸 Section 4: The Cost of Cutting Corners

• The biggest mistake? Trying to save money upfront, only to pay more in the long run.
• Learn why cheap consultants could be the most expensive mistake you ever make!

🎙️ Listen Now & Avoid Costly Mistakes!

If you’re serious about getting your RTO across the line without unnecessary headaches, this episode is a MUST-LISTEN!

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📢 Your Compliance Toolkit:

🌟 Subscribe for new episodes packed with insights on the Revised Standards

✉️ Email us at hello@vivacity.com.au

📞 Call us on 1300 729 455

🖥️ Visit us at vivacity.com.au

🔗 Connect with Angela on LinkedIn

🐤 Tweet us @vivacitycoach or @angelatkconnell

🎬 Watch us on YouTube for content that inspires and informs

Send us a text

In this episode of the RTO Superhero Podcast, host Angela Connell-Richards is joined for the first time by Maciek Fibrich, who will be a regular guest throughout the year as they unpack the Revised Standards for RTOs.

Together, they break down what RTOs need to know right now about the compliance changes, including:
📜 What’s changing (and what’s not)? The real impact of the new standards on policies, procedures, and day-to-day operations.
🎓 The updated credential policy—why the TAE qualification requirements are shifting and what it means for trainers.
🔄 Self-assurance & continuous improvement—how RTOs can move away from compliance being a "burden" and create a culture of quality.
🛠 Audit expectations—how ASQA’s approach is evolving and what RTOs should be prepared for in their next audit.
🤖 Leveraging technology & AI—how RTOs can use automation and digital tools to simplify compliance and improve efficiency.

Angela and Maciek bring their expert insights, strong opinions, and plenty of passion to this conversation—helping RTOs cut through the confusion and focus on what really matters.

Support the show

Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

Stay connected with the RTO Community:

• RTO Job Board Facebook
• RTO Job Board LinkedIn
• RTO Community Facebook

📢 Your Compliance Toolkit:

🌟 Subscribe for new episodes packed with insights on the Revised Standards

✉️ Email us at hello@vivacity.com.au

📞 Call us on 1300 729 455

🖥️ Visit us at vivacity.com.au

🔗 Connect with Angela on LinkedIn

🐤 Tweet us @vivacitycoach or @angelatkconnell

🎬 Watch us on YouTube for content that inspires and informs