Send us a text

How the BBC Built a Serverless-First Architecture: In this episode of Serverless Craic, Dave, Mark, and Michael explore one of the most compelling real-world examples of serverless at scale: the BBC’s serverless-first transformation.

We break down how the BBC News engineering team delivers global, highly-spiky traffic, meets strict public-service constraints, reduces incidents, and accelerates delivery—all with a pragmatic serverless-first mindset.

Expect insights on production readiness, architectural constraints, continuous delivery, problem prevention at scale, and how the BBC evolved a massive digital estate by keeping things intentionally simple.

⏱️ Chapter Markers

00:00 – Intro
00:03 – Welcome to the episode
00:21 – BBC case study overview
02:11 – Complexity, scale and global distribution
03:42 – User experience, design systems, and history of BBC transformation
05:03 – Serverless-first and focusing on differentiating value
05:47 – Spiky traffic, transcoding and pragmatic trade-offs
06:42 – Constraints and why serverless works for the BBC
07:59 – Team size, reducing maintenance load, and continuous delivery
08:27 – Serverless-first, not serverless-only
09:05 – BBC traffic levels and operational performance
09:47 – Problem prevention, reliability and long-term value
10:02 – Improvements in BBC Media Player and user experience
10:06 – Evolution, complexity, and Gold’s Law
11:01 – Closing thoughts and what’s coming next
11:08 – Outro & Call to action

🔧 Resources & Mentions

BBC Article – Delivering BBC Online Using Serverless https://www.bbc.co.uk/articles/clynq1gyn1ro

The Serverless Edge – The Value Flywheel Effect Framework
https://theserverlessedge.com/12-key-tenets-of-the-value-flywheel-effect/

Gall's Law – Complex systems evolving from simple systems
https://en.wikipedia.org/wiki/John_Gall_(author)

Adrian Cockcroft – Serverless constraints and production readiness
https://medium.com/@adrianco

AWS Serverless Best Practices
https://builder.aws.com/content/2pYmkuLReVaqZ29ew1P3Dn4iAvH/best-practices-for-serverless-technologies-in-aws

Serverless Craic from The Serverless Edge
Check out our book The Value Flywheel Effect
Follow us on X @ServerlessEdge
Follow us on LinkedIn
Subscribe on YouTube

Send us a text

In this episode of The Serverless Craic, Dave, Mark, and Michael dive into Chapter 19: Mapping the Emerging Value from The Value Flywheel Effect. This chapter explores how leaders can use Wardley Mapping to uncover long-term strategic opportunities, align product thinking, and identify “land grab” moments that unlock future business value.

The conversation covers:

How mindset, purpose, and cloud strategy form organisational pipelines

The three major value chains: sustainable operations, long-term goals, and land-grab opportunities

How emerging capabilities, product thinking, and situational awareness combine to create competitive advantage

Practical leadership behaviours and gameplay patterns from Wardley Mapping

Examples from AI, cloud evolution, open source, and platform teams

Why high-performing engineering organisations create the conditions for long-term innovation

This is a deep dive for technology leaders who want to create adaptive, strategically aligned organisations capable of sensing and seizing new market opportunities.

📍 Chapters

00:00 – Intro
00:12 – Setting the context: Chapter 19
01:00 – Why long-term value isn’t just architecture
01:50 – The future CEO as an anchor for the map
02:25 – The three organisational pipelines
03:30 – Sustainable operations value chain
04:40 – Long-term goals and product mindset
06:33 – Psychological safety, experimentation & ambition
07:30 – Run → Grow → Transform
09:05 – Ineffective innovation & product debt
11:32 – The “land grab” and adjacent market opportunities
12:51 – Cloud, customer obsession & competitive advantage
13:57 – Revisiting the map
15:13 – Wardley Mapping gameplay patterns
16:20 – FUD and competitive games
18:01 – Open source as an accelerator
18:33 – Market enablement in the AI era
19:07 – Toxicity, constraints & real-world leadership
20:14 – Sensing engines, co-creation & alliances
21:03 – Competitive moves: talent raids & fast-followers
22:11 – Wrapping up & next steps

🔗 Resources & Links

📘 The Value Flywheel Effect Book
https://itrevolution.com/the-value-flywheel-effect/

🌍 Learn Wardley Mapping
https://learnwardleymapping.com/

🎙️ The Serverless Craic Podcast & Blog
https://theserverlessedge.com/

📚 Escape Velocity – Geoffrey Moore
https://www.goodreads.com/book/show/11103017-escape-velocity

🧭 Wardley Mapping Community Resources
https://wardleypedia.org/

👥 About The Serverless Craic

We explore modern cloud, serverless-first engineering, Wardley Mapping, the Value Flywheel, and high-performance technology leadership — with practical insights you can apply in your organisation today.

If you want resilient systems, rapid delivery, strong engineering culture, and adaptive strategy, you’re in the right place.

👍 Like, Subscribe & Join the Craic

If you enjoy these episodes, hit like, subscribe, and drop us a comment.
Let us know what topics you'd like us to dive into next.

Serverless Craic from The Serverless Edge
Check out our book The Value Flywheel Effect
Follow us on X @ServerlessEdge
Follow us on LinkedIn
Subscribe on YouTube

Send us a text

Sustainability & Innovation in Modern Cloud: In this episode of Serverless Craic, Dave, Mark, and Michael dive into Chapter 18 of The Value Flywheel Effect — Sustainability and Space for Innovation.
We explore why sustainable architectures, well-designed domains, situational awareness, and the innovate–leverage–commoditise cycle are essential for modern cloud leaders navigating long-term value.

From Wardley Mapping to domain-driven design, serverless sustainability to AI-driven development shifts, this chapter brings together multiple strands of modern engineering strategy.
If you’re leading engineering teams, shaping cloud strategy, or building adaptive systems, this one’s packed with value.

📌 Chapters

00:00 – Intro: dark evenings & winter vibes
00:30 – Chapter 18 overview: Sustainability & Space for Innovation
01:46 – Short-term thinking vs long-term clarity of purpose
02:18 – Misusing “lean”: why not everything is a Toyota Production System candidate
03:04 – Innovate → Leverage → Commoditise cycle: using the right mode at the right time
04:48 – The “difficult second album”: letting go as contexts evolve
05:26 – Anti-patterns: commoditising too early and sunk-cost fallacies
06:43 – Domain-driven design & business domain discovery
07:56 – Understanding your customer & real problem spaces
08:38 – Observability, metrics & sensing your organisation
09:24 – Why blind operation kills innovation
10:25 – Resilience as the ability to respond to threat & opportunity
11:30 – Stability & security before layering in AI
12:02 – Adaptation: AI disrupting SDLCs
13:38 – Architecting for extensibility & flow
14:27 – Evolving systems & leveraging cloud innovations
15:05 – True agility vs theatre
15:57 – Situational awareness & proactive leadership
17:31 – Frictionless developer experience & cognitive load reduction
18:41 – Cognitive load, boundaries, and mission clarity
20:26 – Sustainability: carbon, cost, and efficient architectures
21:04 – Wasteful compute & why sustainable design matters
21:29 – Green software & the Well-Architected Framework
22:08 – Takeaways: well-architected → sustainable → resilient → innovative
22:41 – Wrap-up & subscribe

🔗 Resources Mentioned
📘 Books & Frameworks

The Value Flywheel Effect – Anderson, McCann & O’Reilly
Team Topologies (2nd Edition) – Skelton & Pais
Frictionless – Dr Nicole Forsgren
Accelerate – Forsgren, Humble & Kim
Wardley Mapping – Simon Wardley

🛠 AWS & Cloud
AWS Well-Architected Framework (incl. Sustainability Pillar)
AWS Carbon Footprint Tool
Serverless First principles & guidance (The Serverless Edge)

🧭 Techniques & Concepts
Innovate → Leverage → Commoditise (ILC) Cycle
Domain-Driven Design (DDD)
Observability & Metrics
Cognitive Load, Flow State, Developer Experience
Situational Awareness & Value Chains
Garden vs Factory analogy

Serverless Craic from The Serverless Edge
Check out our book The Value Flywheel Effect
Follow us on X @ServerlessEdge
Follow us on LinkedIn
Subscribe on YouTube

Send us a text

How to Build a Problem Prevention Culture (AWS Well-Architected Explained)
Stop firefighting — start preventing problems.
In this episode of Serverless Craic, Dave Anderson, Mark McCann, and Michael O’Reilly explore how engineering teams can create a problem prevention culture using the AWS Well-Architected Framework.

They unpack lessons from Chapter 17 of The Value Flywheel Effect, showing how high-performing cloud teams use SCORP reviews (Security, Cost, Operational Resilience, Performance) to operationalise engineering excellence.
Learn how to:
✅ Shift from reactive to proactive problem solving
✅ Build dashboards that actually drive team learning
✅ Scale architecture reviews across hundreds of teams
✅ Foster psychological safety and positive peer pressure
✅ Future-proof your organisation for the AI-driven cloud era

⏱️ Chapters

00:00 – Intro and setup
00:40 – What is a problem prevention culture?
02:20 – Recognising unseen engineering work
04:30 – Balancing delivery and engineering excellence
05:40 – Defining “good architecture”
07:00 – The AWS Well-Architected Framework
08:40 – From theory to practice: SCORP sessions
10:30 – Scaling Well-Architected reviews
13:50 – Using dashboards for insight and improvement
15:00 – Building trust and psychological safety
17:00 – Peer learning and positive pressure
19:00 – Continuous improvement in real teams
21:00 – Measuring long-term maturity
22:30 – Looking forward to AI-driven cloud operations
25:00 – Outro and what’s next

🔗 Resources

📘 The Value Flywheel Effect → https://theserverlessedge.com/the-value-flywheel-effect

🧭 AWS Well-Architected Framework → https://aws.amazon.com/architecture/well-architected

🧩 SCORP Process & Templates → https://theserverlessedge.com/scorp-process-cycle

🎙️ Serverless Craic Podcast → https://theserverlessedge.com/podcast

💡 Follow The Serverless Edge on LinkedIn and YouTube

Serverless Craic from The Serverless Edge
Check out our book The Value Flywheel Effect
Follow us on X @ServerlessEdge
Follow us on LinkedIn
Subscribe on YouTube

Send us a text

In this episode of Serverless Craic, Dave Anderson, Mark McCann, and Michael O’Reilly share key takeaways from two major events — AWS Community Summit Manchester 2025 and AWS Cloud Day Dublin 2025.

From psychological safety in engineering teams to serverless adoption patterns, event-driven architecture, and the rise of AI agents with Amazon Bedrock AgentCore, the discussion highlights what’s shaping cloud-native development today.

If you’re a software engineer, cloud architect, or tech leader interested in modernisation, AI in the enterprise, serverless-first strategies, and community-led learning, this episode is for you.

⏱ Chapters
00:00 – Intro & catching up
00:55 – AWS Community Summit Manchester highlights
02:10 – Psychological safety in engineering teams
05:30 – AI hype, misuses & team impact
07:10 – Women in Tech track & allyship
08:30 – Event-driven architecture & domain-driven design
10:45 – Modernisation talks & API boundaries
12:00 – The reality of AI adoption in enterprises
14:55 – Serverless adoption patterns & challenges
15:53 – AWS Cloud Day Dublin highlights
17:45 – AI agents and Amazon Bedrock AgentCore
19:14 – Challenges of agentic user experiences
20:15 – Securing and testing AI systems (OWASP LLM Top 10)
21:00 – Well-Architected Framework (SCORP) talk
21:39 – Power of community learning
22:22 – Wrap up & next episode preview

🔗 Resources & Mentions

The Serverless Edge Website: https://theserverlessedge.com

Follow us on LinkedIn: https://www.linkedin.com/company/the-serverless-edge/

The Serverless Edge GitHub – SCORP: https://github.com/ServerlessEdge/SCORP

Amazon Bedrock & AgentCore: https://aws.amazon.com/bedrock/

Event Catalogue: https://eventcatalog.dev/

Serverless Craic from The Serverless Edge
Check out our book The Value Flywheel Effect
Follow us on X @ServerlessEdge
Follow us on LinkedIn
Subscribe on YouTube

Send us a text

In this episode Dave Anderson, Mark McCann, and Michael O’Reilly revisit their time at Liberty Mutual, exploring how one of the world’s largest insurers transformed from legacy systems and SOA to cloud-native architectures and serverless-first strategies.

Discover how Wardley Mapping, empowered engineering teams, and a strong cultural foundation enabled Liberty Mutual to modernise at scale and deliver business value faster.

We cover:

Moving from mainframes and monoliths to microservices and serverless

Building agile, product-led teams that own security, testing, and operations

Using Wardley Mapping to make strategic technology bets

Lessons on cloud adoption, change management, and leadership in a Fortune 100 enterprise

👉 If you’re a CTO, software architect, or engineering leader, this case study is packed with insights on modernisation and enterprise cloud transformation.

⏱️ Chapter Markers

0:00 – Introduction
0:34 – Liberty Mutual in Belfast: tackling hard problems
2:21 – Strategic mindset of a mutual insurance company
3:49 – Early SOA systems and first encounters with cloud
4:49 – Microservices before it was mainstream
6:14 – Enter serverless: below the line vs above the line
8:38 – Technology manifesto and cultural change
10:25 – Learning from world-class infrastructure engineers
13:53 – Wardley Mapping and spotting key enablers
16:08 – CDK, BDD, and shifting left
18:20 – Security, threat modelling, and shifting responsibilities
19:58 – Product thinking and “next best action”
21:31 – Working with auditors and external stakeholders
22:18 – Upskilling, conferences, and internal evangelism
24:08 – Business impact and scaling during COVID
25:39 – Change management: it takes a village
26:45 – External evangelism and organisational support
27:22 – Next episode teaser: Problem Prevention Culture

📚 Resources & Links

🌐 The Serverless Edge https://theserverlessedge.com
– Thought leadership on modern cloud

🎧 Podcast on Spotify

🎥 More episodes on YouTube

📖 The Value Flywheel Effect – by David Anderson, Mark McCann & Michael O’Reilly https://thevalueflywheeleffect.com

Serverless Craic from The Serverless Edge
Check out our book The Value Flywheel Effect
Follow us on X @ServerlessEdge
Follow us on LinkedIn
Subscribe on YouTube

Send us a text

In this episode of Serverless Craic, Dave Anderson, Mark McCann, and Michael O’Reilly explore Chapter 15 of The Value Flywheel Effect — Map Your Solution. They discuss how Wardley Mapping and tech stack mapping create situational awareness, reduce friction between teams, and guide better architectural decisions.

If you’re a software engineer, architect, or tech leader aiming to evolve your systems with serverless and cloud-native thinking, this conversation shows practical techniques to uncover bottlenecks, reduce technical debt, and align teams on strategic improvements.

⏱️ Chapters

00:00 – Intro: jumping from summer to winter
01:00 – Mapping your solution: why it matters
02:20 – Tech stack mapping in practice
03:50 – Situational awareness and collaboration
05:50 – Funding priorities and bottlenecks
07:20 – Cloud services, serverless options, and evolution paths
09:30 – Custom build vs buy vs adopt cloud-native
11:00 – Organisational insights from mapping
12:00 – Duplication and domain-driven design issues
13:00 – Team Topologies and independent service heuristic
14:20 – Total cost of ownership and well-architected lens
15:50 – Target architecture and business impact
16:50 – Using mapping for strategy and incentives
17:40 – Context switching and leadership effectiveness
18:10 – Takeaways: evolutionary architecture

🔗 Resources

📖 The Value Flywheel Effect Book – https://thevalueflywheeleffect.com

🎥 Wardley Mapping 101 – https://www.youtube.com/watch?v=uP9Rl26Xeag

🎧 Podcast: Wardley Mapping is a Game-Changer – https://open.spotify.com/episode/5cUQgQFBeIkOBWUe35rDRU

Serverless Craic from The Serverless Edge
Check out our book The Value Flywheel Effect
Follow us on X @ServerlessEdge
Follow us on LinkedIn
Subscribe on YouTube

Send us a text

In this episode, Dave Anderson, Mark McCann, and Michael O’Reilly dive deep into The Value Flywheel Effect (Chapter 14) — discussing frictionless developer experience, sense checking, feedback culture, AI in software engineering, DevOps, platform engineering, and marginal gain.

We explore how AI and LLMs are shaping engineering practices, the importance of psychological safety, continuous improvement, and why code is always a liability. If you’re interested in serverless, DevOps, or building resilient modern software teams, this conversation is packed with insights.

Chapters
00:00 – Introduction & Belfast heatwave 🌞
00:18 – Revisiting *The Value Flywheel Effect* (Chapter 14)
01:11 – Sense checking & psychological safety in teams
02:37 – Leadership, listening, and feedback loops
04:12 – RFCs, well-architected reviews & threat modelling
05:14 – Trusting AI feedback vs human feedback
07:59 – Documenting engineering standards for AI
09:33 – Human in the loop & cadence of reviews
11:42 – Traceability, accountability & marginal gains
13:56 – Scaling teams & expanding the “full stack”
14:29 – Infrastructure as code, DevOps origins & AI parallels
17:13 – Deployment pipelines & frictionless production
18:01 – Platform engineering & hardened building blocks
19:40 – Code as liability & avoiding bloat
20:20 – Well-architected standards & AI context
21:32 – Shifting security left & automated governance
22:33 – Isolation, zero trust & resilience
23:18 – Platforms as standards & consolidation
25:23 – Less code, better docs, and evolving patterns
27:06 – Avoiding command & control in engineering culture
28:22 – Empowerment, enabling environments & AI’s role
28:50 – Developer experience & future of AI in software

Serverless Craic from The Serverless Edge
Check out our book The Value Flywheel Effect
Follow us on X @ServerlessEdge
Follow us on LinkedIn
Subscribe on YouTube