Épisodes

  • Skip the Selfie Wall: Tatianna Taylor-Tait on Why Scroll-Stopping Design is Good for Business

    Skip the Selfie Wall: Tatianna Taylor-Tait on Why Scroll-Stopping Design is Good for Business
    Feb 20 2025
    On this episode of Suite Success, host Katie Cline welcomes Tatianna Taylor-Tait, an award-winning designer and short-term rental specialist. Tatianna shares her inspiring journey of transforming personal tragedies into a thriving interior design career. She discusses her approach to creating hospitality-inspired homes, the importance of functionality, and the value of design in boosting rental income. The episode also delves into emerging design trends for 2025, the impact of small yet significant details in creating memorable guest experiences, and the benefits of upselling additional services. Tatianna highlights her current project—a luxury resort development in Atlanta—and offers practical advice for both budding and seasoned short-term rental hosts. Finally, as the co-founder of Level Up Your Listing, Tatianna shares what inspired her and Natalie Palmer to create the summit, and what they have in store for this year’s event. Connect with Tatianna: Tatianna's Instagram - Link Tatianna's Website - Link Level Up Your Listing Website - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!
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    1 h et 3 min
  • An Insider’s Guide to the World’s Most Luxurious Hotels: Oetker Collection’s Simon Neggers on Building a Legacy of Excellence

    An Insider’s Guide to the World’s Most Luxurious Hotels: Oetker Collection’s Simon Neggers on Building a Legacy of Excellence
    Feb 13 2025
    On this episode of Suite Success, host Katie Cline interviews Simon Neggers, Senior Vice President of Sales, Marketing, and Communications at Oetker Collection. With an impressive background in luxury hospitality, Simon takes us through his inspiring career journey, from working as a butler at the iconic St. Regis New York to now leading sales and marketing for one of the world’s most prestigious hotel companies. Simon shares his unique perspective on the evolving landscape of luxury hospitality, reflecting on his experiences with renowned brands, and offering insights into the high-profile acquisition of Starwood by Marriott. He also delves into the nuances of hospitality across cities like London, New York, and Paris, all places he’s called home. And yes, Simon reveals what it’s really like to be a butler at one of New York’s hottest hotels. Tune in for a conversation about mentorship, the importance of community within luxury hotels, and the key ingredients that make a hotel truly timeless. Connect with Simon: Simon's Instagram - Link Oetker Collection Instagram - Link Simon's LinkedIn - Link Oetker Collection Website - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!
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    56 min
  • Defying Logic and Creating Hospitality Magic with Author & TEDx Superstar, Rory Sutherland

    Defying Logic and Creating Hospitality Magic with Author & TEDx Superstar, Rory Sutherland
    Feb 6 2025
    On this episode of Suite Success, host Katie Cline sits down with Rory Sutherland—Vice Chairman of Ogilvy UK, TEDx sensation, and bestselling author—to uncover the hidden psychology behind guest satisfaction and loyalty. As one of the world’s foremost experts in behavioral science, Rory reveals the surprising factors that shape a guest’s perception, from the outsized impact of first impressions to the small, unexpected moments that leave a lasting mark. He dives into why repeat business is the ultimate measure of success, the crucial role of trivial signaling in customer loyalty, and the difference between transactional and relational capitalism—all with his signature wit and wisdom. Whether you’re in hotels, short-term rentals, or simply obsessed with the art of great hospitality, this episode will change the way you think about creating unforgettable guest experiences. Connect with Rory TikTok - @rorysutherlandclips Linkedin - https://www.linkedin.com/in/rorysutherland/ X - @rorysutherland Instagram - @RorySutherlandClips Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!
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    1 h et 4 min
  • Airbnb Secrets Only Superhosts Know: Natalie Palmer Reveals Her Hosting Playbook

    Airbnb Secrets Only Superhosts Know: Natalie Palmer Reveals Her Hosting Playbook
    Jan 30 2025
    On this episode of Suite Success, host Katie Cline is joined by Natalie Palmer, the host of “No Vacancy, the Podcast”, and the co-founder of the Level Up Your Listing Summit. Natalie shares her accidental journey into Airbnb hosting, evolving into managing 10 properties today while being named an Airbnb Superhost more than 26 times. She offers insights into navigating the highly competitive short-term rental market, the importance of optimizing listings, and what it means to be a stay at home mom while building her empire. They also discuss how she and her co-founder created and launched the Level Up Your Listing Summit, as well as its digital component, the Long Weekend Society, both aimed at supporting female entrepreneurs. Tune in for an engaging discussion on the evolving landscape of Airbnb hosting and the future of short-term rentals. (For those who wish to attend, use code SUITESUCCESS for 10% off tickets to Level Up Your Listing Summit.) Connect with Natalie: levelupyourlistingsummit.com instagram.com/__nataliepalmer hostwithnatalie.com Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!
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    1 h et 11 min
  • 800 Interviews and Counting: How Hospitality Daily Redefines Entrepreneurship and Storytelling

    800 Interviews and Counting: How Hospitality Daily Redefines Entrepreneurship and Storytelling
    Jan 23 2025
    On this episode of Suite Success, host Katie Cline dives into the incredible journey of Josiah Mackenzie, the mastermind behind Hospitality Daily. Josiah shares his unique journey into the industry, starting with formative travel experiences and evolving through roles at tech companies that served global hotels. They discuss the transformative power of hospitality, the impact of social media and AI on the industry, and practical tips for staying relevant in a digital age. Josiah emphasizes the importance of authentic connections, storytelling, and leveraging new technologies to enhance guest experiences. If you're interested in the future of hospitality and the role of innovation in creating unforgettable stays, this episode is for you. Connect with Josiah: https://podcast.hospitalitydaily.com/ https://www.hospitalitydaily.com/ https://www.linkedin.com/company/hospitalitydaily/ https://www.linkedin.com/in/josiahmackenzie/ https://www.youtube.com/@hospitalitydaily Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!
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    57 min
  • Finding Joy After Trauma: Dawn McCoy's Journey of Resilience and Advocacy

    Finding Joy After Trauma: Dawn McCoy's Journey of Resilience and Advocacy
    Jan 16 2025
    On this episode of Suite Success, host Katie Cline welcomes Dawn McCoy, a television host, writer, and founder of Loving Way Foundation. Dawn shares her remarkable journey from aspiring country singer and Barbara Streisand's personal shopper to becoming a travel and lifestyle TV host on NBC. She opens up about the deeply personal reason she created Loving Way Foundation, a nonprofit dedicated to ending child abuse through advocacy and support. Dawn also reflects on the challenges and triumphs of raising her son, Waylon, who survived a traumatic brain injury at just six weeks old, and how these experiences shaped her mission to help others find joy after trauma. Additionally, she discusses the impact of the fires in Los Angeles, a city she’s called home for 25 years. This heartfelt conversation explores the importance of community, kindness, and the transformative power of travel and hospitality. Tune in to be inspired by Dawn’s unwavering resilience and her commitment to making a difference. Connect with Dawn: http://www.iamdawnmccoy.com www.LovingWayFoundation.org www.LovingWayFoundation.org/donate www.instagram.com/iamdawnmccoy https://www.facebook.com/dawnmccoyofficial www.instagram.com/LovingWayFoundation https://www.facebook.com/lovingwayfoundation Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!
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    1 h et 19 min
  • Designing Success: Hospitality Design Secrets from Global Marriott VP, Aliya Khan

    Designing Success: Hospitality Design Secrets from Global Marriott VP, Aliya Khan
    Jan 9 2025
    In this episode of Suite Success, host Katie Cline sits down with Aliya Khan, the Vice President of Global Design Strategies at Marriott International. Aliya shares her journey from originally wanting to be an architect to becoming a leading figure in hospitality design. She discusses the importance of lighting, quality linens, and practical fabrics, amongst many other design trends, in creating memorable hotel experiences. They dive into the design narratives that make each Marriott brand unique and emphasize the significance of making guests feel at home. Aliya's insights and inspiring stories make this episode a must for anyone interested in hospitality and design. Connect with Aliya LinkedIn - Link IG: aliyazk Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!
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    1 h et 25 min
  • The 5 Trends That Will Define 2025, According to The Future Laboratory

    The 5 Trends That Will Define 2025, According to The Future Laboratory
    Jan 2 2025
    What does the year ahead hold? On this episode of Suite Success, host Katie Cline interviews Chris Sanderson, co-founder of The Future Laboratory and a renowned trend forecasting expert. They delve into the five transformative trends poised to redefine 2025, exploring the intersection of emerging technologies, societal movements, and industry disruptions. Chris offers insights into how these developments will influence our personal lives, reshape business landscapes, and impact the global community. Whether you're a business leader, entrepreneur, or simply curious about the future, this episode provides essential knowledge to navigate and thrive in the coming year. Tune in to gain a strategic advantage and stay ahead of the curve as we uncover the pivotal shifts set to shape 2025. Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!
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    1 h et 7 min