Welcome to the latest episode of Techcess, your go-to podcast for all things IT and cybersecurity.

In this episode, we'll be discussing the critical considerations when contemplating a switch in IT support providers in 2024.

Scroll down to get your free copy of our Buyer's Guide, new for 2024!

Hi and welcome to the Techcess podcast. I'm Mark Riddell and in this episode we're going to be discussing the challenges businesses face when selecting an IT company, drawing parallels to buying a car and emphasising the need for a structured approach.

I'll also be sharing the importance of aligning IT strategy with business objectives and the potential benefits of a comanaged IT environment.

If you want some insights into the initial 90 days with a new IT provider, the significance of responsive and effective support, and need to know when you should be considering a change in your IT support provider, this episode is a must-listen.

So, sit back, hit that play button, and let's dive into this insightful discussion on navigating the landscape of IT support providers.

Check out our complete guide to buying IT services in 2024.

Psst! Want to get more 'Techcess' in your business?

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here - https://www.techcesspodcast.com

Techcess is a podcast from

Is Your Phone Compromised? 7 Signs of a Hacked Smartphone Revealed!

Welcome back to Techcess, the podcast that keeps you informed about all things technology and cybersecurity.

In today's episode, we're diving into the world of smartphone hacking.

Whether you're using the latest iPhone or an Android device, it's important to know the signs that your phone may be hacked and what steps you can take to prevent it.

We'll cover the seven key signs to watch out for, from unusual pop-ups to increased data usage, and even a camera indicator light that mysteriously turns on.

But don't worry, we've got you covered with tips on how to protect your phone and what to do if you suspect it's been compromised.

Listen until the end for some intriguing intel, Techcess Annie’s Tech Update and a humorous tech-related joke with “Gigglebytes”.

Hi and welcome to the Techcess podcast. I'm Mark Riddell and in this episode I'm talking to you about how you can identify the 7 signs your phone is hacked!

Detecting phone hacks

The episode lists various ways in which hackers can gain unauthorized access to smartphones.

These methods include phishing scams, SIM swapping attacks, malicious apps, unsecured public Wi-Fi networks, exploiting operating system vulnerabilities, and the sneaky technique of "Juice Jacking" through compromised charging stations or cables.

• These signs include
• 
  
• Unusual pop-ups
• 
  
• Increased data usage
• 
  
• The presence of unknown apps
• 
  
• Rapid battery drainage
• 
  
• Inability to log into accounts
• 
  
• Unexpected two-factor authentication code requests
• 
  
• The camera indicator light turning on without user input

The 7 signs your phone is hacked

The podcast episode focuses in on the seven signs that can alert users to a potential phone hack security breach.

· These signs include

· Unusual pop-ups

· Increased data usage

· The presence of unknown apps

· Rapid battery drainage

· Inability to log into accounts

· Unexpected two-factor authentication code requests

· The camera indicator light turning on without user input

Recognising these signs can help users take appropriate actions to secure their devices.

What to Do If Your Phone Is Hacked:

The episode provides practical steps to take if a phone hack is suspected.

Firstly, changing passwords, especially for crucial accounts like email, is crucial.

The podcast episode recommends some other solutions to the problem including considering a factory reset.

What you'll learn from listening to this episode of Techcess

Ways your phone can be hacked

- Phishing scams (via email, text, or SMS)

- SIM...

Welcome to Techcess, the podcast dedicated to helping businesses navigate the world of IT and cyber security.

In today's episode, titled "The Number 1 Problem Your Business Has with Cyber security and why it's not just an IT problem," we're going to reveal the most common issue plaguing businesses.

No spoilers yet, but did you know that 57% of your staff are writing down passwords on sticky notes?

This might give you a clue what we're going to be talking about in this episode.

We'll share eye-opening statistics and discuss the consequences of weak passwords, from data breaches to insider threats.

But fear not, we also have the solution!

And once you've heard it, you'll be able to scroll down to the link to book your chat with me and get it solved in your business!

Also in this week's episode, Annie's Tech Update, our intriguing Intel of the week, and get ready for more tech themed hilarity with Gigglebytes!

Hi and welcome to the Techcess podcast. I'm Mark Riddell and in this episode I'm talking to you about the number one problem I can guarantee your business is suffering with its cyber security!

I take no pleasure with sharing troubling statistics, but I do feel it's necessary when it comes to hosting a podcast educating people about the dangers their business faces when they're not on top of their cyber security!

I can pretty much guarantee your employees are using easily guessed passwords and writing down those passwords on sticky notes.

Another common practice in most businesses is reusing passwords across personal and work accounts. And this poses a grave security risk.

I'm here to tell you about the consequences of insecure passwords, from costly data breaches to account takeovers and insider threats.

My goal with this Techcess podcast episode is to suggest two primary solutions for businesses to address the issue of weak passwords.

Firstly, implementing strong password policies and providing end-user security training can create awareness and enforce good password practices.

However, policies alone are not enough.

Your businesses needs to provide employees with tools and technology to simplify password management.

And that's where we come in, with this episode.

• Employees writing down passwords on sticky notes and using weak and easily guessed passwords
• Statistics demonstrating the extent of the problem, such as storing credentials on personal devices and reusing passwords
• Risks associated with breach passwords, including data breaches and cybercrime
• Getting the basics of cybersecurity right
• Policies and end user security training on creating strong passwords
• Limitations of policies alone and the importance of providing better tools
• The drawbacks of using web browsers as password managers and the need for a decent business password manager - with our recommendation!

00:01 Solve business problem, secure passwords, episode details.

03:58 Password managers solve cybersecurity problems in businesses.

09:03 Secure business password manager solves cybersecurity problems.

12:12 Secure password manager separates personal and business.

13:22 Most secure password manager with easy setup. Book chat below!

Book a free chat with Mark!

Have you checked out our episode offering a complete guide to buying IT services...