Épisodes

  • TiHS Episode 46: Ibukun Abejirinde and Nancy Clark – compassion and virtual care for Newcomers and Refugees

    TiHS Episode 46: Ibukun Abejirinde and Nancy Clark – compassion and virtual care for Newcomers and Refugees
    Aug 18 2024
    Welcome to Episode 46 of the Technology in Human Services podcast. In this episode I'm joined by Ibukun Abejirinde and Nancy Clark to talk about their work looking at how to re-imagine digital or virtual health care through a compassionate lens, focusing on Newcomers to Canada.
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    1 h et 9 min
  • TiHS Episode 45: Tracey Mollins – Alphaplus, a sectoral digital support model that should be replicated

    TiHS Episode 45: Tracey Mollins – Alphaplus, a sectoral digital support model that should be replicated
    Feb 22 2024
    Welcome to episode 45 of the Technology in Human Services podcast. In this episode I chat with Tracey Mollins from AlphaPlus, an organization that provides digital support and solutions from peers in Ontario's literacy community.
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    49 min
  • TiHS Episode 44: Lucia Harrison – getting hybrid services and work right is a whole organization effort

    TiHS Episode 44: Lucia Harrison – getting hybrid services and work right is a whole organization effort
    Aug 30 2023
    Welcome to episode 44 of the Technology in Human Services podcast. In this episode I chat with Lucia Harrison, CEO of the Kitchener-Waterloo Multicultural Centre about her experiences transitioning to hybrid services and a hybrid workplace that includes a 4-day work week. The effort, and it took a great effort, resulted in a 95% satisfaction rate from staff, particularly when it came to improved work-life balance. All organizations are going through this change, trying to figure it out, trying to find the right mix. Lucia has many lessons to share. Lessons you can implement in your organization.
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    41 min
  • TiHS Episode 43: Sampada Kukade – what can digital transformation look like if you have support

    TiHS Episode 43: Sampada Kukade – what can digital transformation look like if you have support
    Aug 3 2023
    Welcome to Episode 43 of the technology and human services podcast. In this episode, I'm speaking with Sampada Kukade from Skills for Change, a Toronto based settlement and employment organization that is no stranger to technology innovation. Even organizations who are large and growing such as Skills for Change still need support in their digital transformation. Learn about their participation in the Charity Growth Academy.
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    47 min
  • TiHS Episode 42: Lisa DeGara – a much needed Newcomer rural perspective on digital inclusion

    TiHS Episode 42: Lisa DeGara – a much needed Newcomer rural perspective on digital inclusion
    Jul 10 2023
    Welcome to episode 42 of the Technology in Human Services podcast. In this episode, I chat with Lisa DeGara, Manager, Small Centres at Action for Healthy Communities in Alberta. The work she and her colleagues are doing in rural communities and how our sector's shift to hybrid services is important for us to discuss and ensure is taken into account in digital inclusion work in our sector.
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    57 min
  • TiHS Episode 41: David Phipps – on Knowledge Mobilization

    TiHS Episode 41: David Phipps – on Knowledge Mobilization
    Feb 25 2023
    Welcome to episode 41 of the Technology in Human Services podcast. In this episode, I speak about Knowledge Mobilization with David Phipps, Assistant Vice President of Research Strategy & Impact at York University and director of Research Impact Canada (RIC).
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    54 min
  • TiHS Episode 40: Agnes Thomas – focus on the humanity behind digital transformation

    TiHS Episode 40: Agnes Thomas – focus on the humanity behind digital transformation
    Jan 16 2023
    Welcome to episode 40 of the Technology in Human Services podcast. In this episode, I speak with Agnes Thomas, Executive Director of Catholic Crosscultural Services. Agnes has led Catholic Crosscultural through a digital transformation that started before, but certainly accelerated during the pandemic.
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    47 min
  • TiHS Episode 39: Ross McCulloch – on Open Working

    TiHS Episode 39: Ross McCulloch – on Open Working
    Dec 9 2022
    Welcome to episode 39 of the Technology in Human Services podcast. In this episode I speak with Ross McCulloch, Director of the Third Sector Lab in the UK, about Open Working.
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    43 min