Ever wondered how AI is disrupting the events and media industry? In this episode, we explore the transformative impact of AI with Heather Holst-Knudsen, President & CEO of H2K Labs and host of the upcoming Revved Up conference.

Discover how AI is reshaping content creation, audience engagement, and revenue generation in the information and data economy. Learn about the challenges and opportunities facing businesses in this space and how AI can be leveraged to drive innovation and growth.

Takeaways

• AI is transforming the event management space.

• COVID had a significant impact on the event industry, leading to a resurgence in live events post-pandemic.

• Data complexity in media and events requires integration of different technology stacks.

• AI can enhance the attendee experience and streamline event management processes.

• Companies need to leverage data to improve customer retention and profitability.

• The barriers to entry for launching events have decreased due to technology.

• The future of events will be shaped by the integration of AI and data-driven insights.

Interested in A.I.? Check out our podcast A.I. Guys. Subscribe to us on Apple, Spotify, Youtube (or others)

Save time and money by adopting AI agents with raia.

https://www.raiaai.com/

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How is AI transforming the auto dealership industry? In this episode, we explore the ways AI can revolutionize sales, enhance service department efficiency, and improve customer experiences. We'll discuss the challenges dealerships face, such as speed to lead and personalized communication, and how AI can provide solutions. Discover how AI is driving innovation and reshaping the automotive landscape.

Takeaways

• AI is revolutionizing the auto dealership space by enhancing sales and service efficiency.

• Speed to lead is crucial for dealerships to convert potential customers.

• AI can provide meaningful engagement with online users, improving lead conversion rates.

• Personalized follow-ups through AI can significantly enhance customer retention.

• AI can automate repetitive tasks, allowing human employees to focus on higher-value activities.

• The future of auto dealerships will likely include a mix of human and AI employees.

• AI can help dealerships regain value lost to external platforms like social media.

• Proactive communication through AI can improve customer service experiences.

• Building long-term relationships with customers through AI can lead to increased sales.

• Dealerships need to embrace AI to stay competitive in the market.

Interested in A.I.? Check out our podcast A.I. Guys. Subscribe to us on Apple, Spotify, Youtube (or others)

Save time and money by adopting AI agents with raia.

https://www.raiaai.com/

All links: https://lnkd.in/eXDpww6V

Spotify: https://lnkd.in/ee9h9GYB

Youtube: https://lnkd.in/etDvqQ7d

Apple: https://lnkd.in/epYT2GSi

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Ever wondered how to save money while effectively using AI in customer support? In this episode, we discuss the challenges and opportunities of AI in customer support with Wayne Butterfield, a consultant for ISG. Discover how to leverage AI to improve customer experiences, enhance knowledge management, and optimize support workflows. We also explore the importance of data-led transformation and the role of AI in creating a more efficient and effective support organization.

Takeaways

• AI is not yet ready to take over contact centers completely.

• Knowledge management is crucial for effective AI implementation.

• Businesses often focus on cost-cutting rather than improving customer experience with AI.

• A strategic plan is essential for successful AI integration.

• Tribal knowledge poses a significant challenge in AI adoption.

• AI can enhance human capabilities rather than replace them.

• Investing in knowledge management can lead to better AI outcomes.

• Cultural acceptance of AI is necessary for its successful deployment.

• AI should be seen as a tool to improve efficiency, not just a cost-saving measure.

• The future of AI in customer support will require collaboration between humans and AI.

Interested in A.I.? Check out our podcast A.I. Guys. Subscribe to us on Apple, Spotify, Youtube (or others)

Save time and money by adopting AI agents with raia.

https://www.raiaai.com/

All links: https://lnkd.in/eXDpww6V

Spotify: https://lnkd.in/ee9h9GYB

Youtube: https://lnkd.in/etDvqQ7d

Apple: https://lnkd.in/epYT2GSi

#AI

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#AIGuys