On the season finale of The Brake Room, host Lucinda is joined by Mark Yamauchi, Sustainability Strategy Manager at Toyota Motor North America. The two discuss the importance of sustainability across all industries but in particular the automotive repair industry.

Mark discusses what measures that can be implemented to improve energy efficiency, tips on cost effectiveness,, and the increasingly vital role that water use plays in sustainability. Tune in now!

Show notes:

00:00 - Introduction to Mark Yamauchi

1:10 - Why is sustainability important in the automotive repair industry?

4:10 - What measures can be implemented to improve energy efficiency?

9:45 - Tips from Mark on the cost effectiveness of sustainability

13:25 - How does water use play a role in sustainability moving forward?

19:50 - Final thoughts from Mark

On this week’s episode of The Brake Room, host Lucinda Underwood is joined by Brian Griffin of Absolute Air and Auto Repair and Rob Brouwer of Precision Automotive. The three discuss their experience in the auto repair shop industry and what it takes to bring your shop from good to great!

Topics include how to identify and diagnose issues within the shop, leveraging customer feedback to identify opportunities of growth as well as effective cost strategies and lessons learned along the way for Brian and Rob. Tune in now!

Show notes:

00:00 - Introduction

00:40 - How to identify issues within a shop and diagnose the root of the problems

4:45 - What role does customer feedback play in identifying opportunities for growth

8:10 - What steps can be taken to effectively manage costs

16:10 - Success stories, lessons learned, and tips from Brian and Rob

23:30 - Final thought from Brian and Rob

Find Brian on:

Website: https://absoluteairautorepair.com/

Find Rob on:

Website: https://precisionautomotive.ca/

On today’s episode of The Brake Room, host Lucinda is joined for a second time by Bogi Lateiner, Auto Technician and Owner of Girl Gang Garage.

The two chat about how shop owners can maintain effective pricing strategies, the best ways to track and improve profitability, as well as Bogi’s thoughts on how to properly communicate and justify pricing to customers. Tune in now!

Show notes:

00:00 - Introduction to Bogi Lateiner

00:55 - How to analyze profitability of different areas of the shop and how to improve that profitability

6:20 - How to properly communicate pricing to customers

9:30 - How often should shop owners be reviewing their pricing?

17:05 - How to properly price complex jobs

31:10 - Bogi’s final thoughts on pricing strategies

FIND BOGI LATEINER ON:

Website: https://www.bogisgarage.com/

Instagram: https://www.instagram.com/bogisgarage/?hl=en

Podcast: https://www.instagram.com/withhertwohands/?hl=en

FIND SHOPPROS ON:

Website: www.shoppros.com/

Facebook: www.facebook.com/shoppros1

Instagram: www.instagram.com/shopprosco/

LinkedIn: www.linkedin.com/company/shoppros